Around the first of the year, my credit union was breached. As a result, they disabled all ATM cards and were to issue new ones. They decided to fold in the new EMV capability but had repeated issues (not sure of the specifics) that have caused continual delays in getting cards sent out.
My wife goes to a local branch a couple times a week to get a status/complain/make a pest of herself and she gets basically blown off, with vague responses like “soon”. She has been told a few times that the credit union will be compensating members, with an amount based on how long the member had to go without a card.
Yesterday, she is informed that some members have filed a class action lawsuit against the credit union. Our options are to join the suit or accept the compensation. She has tried to get an estimate of the compensation range, but was not successful.
I am generally leery of class action suits, but I am also skeptical of this mystery compensation. Who is to say they won’t cut a check for $5 and consider the matter closed? I suppose if I have to make a blind choice, my distrust of the class action will outweigh my distrust of the credit union and I’d take their compensation but not without some severe misgivings.
Any advice or shtick would be appreciated.