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So I emailed DirecTV to ask and this is what they just got back to me with --
Sounds like I'll still be able to make the yearly call I guess?
It is. Luckily for me my contract ends August 1st and my argument will be just like every other year when my contract is up.
I've done the same for a long time, but this year the approach is different. I need new receivers. Some replacements, some new, And that means a couple-year contract. So I'll get it free this year, but probably not the next couple. So I have to make sure this deal is as good as possible. Time to load up and make myself future-proof with 4k receivers.
Me too. Called yesterday and set a cancel date, they called me today with the deals, I didnt even have to ask.MattFancy said:
I said awesome. So I asked for more free stuff. Got a few more discounts for 12 months/$35.
Not an option for DTV customers. The Red Zone is part of the Sunday Ticket and not an ala carte channel unfortunately.
I have gotten red zone only in 2 of last 4 seasons with directv. Just call them, say sunday ticket is too expensive and you want only red zone. If you speak to customer retention and threaten to leave they'll give it to you free. You can get sunday ticket for free some seasons as well.
Interesting...had the exact call two weeks ago and gave the CSR the reason for my canceling and they said they would fill out a note card about wanting the Red Zone channel only. They let me cancel the subscription with no mention of adding the Red Zone Channel as an ala carte.
Nice job!I am a two year contract customer who still has a year left on his contract.
Based on some of the recent responses I decided to call back and inquired about only getting the Redzone channel due to not being able to afford the NFL Sunday Ticket (even though I was told not available a few days ago).
Told automated system I had a programming question and the first CSR stated they did not offer the Redzone Channel ala carte but could knock off $60.00 of my bill for the year and wanted to transfer me to another rep who might be able to help me further.
Next lady offered me reduction of $160.00 off bill for year with no strings attached and NFL Sunday Ticket for half off ($120.00).
By simply calling and asking for Redzone Channel ala carte due to high cost of Sunday Ticket I not only got the NFL Sunday Ticket but saved $100.00 for the year.
The difficult part is deciphering my bill to see if I will actually get the savings.
Moral of the story is call and if not satisfied call again. Different reps will go an extra mile for you when others won't.
ETA: Looking at my programming I got NFL Sunday Ticket Max for $120.00 which appears to be more expensive version of NFL Sunday Ticket. Bonus....
Call them back, say "cancel service" and when you get the person on the line explain to them you just got ST max for 120 but your friend called this morning and they gave it to him for free. Tell them you're a little steamed that you have to pay and he doesn't and ask if there's anything they can do. If they don't give it to you for free they'll probably try to give you other credits to make up the difference.
You should expect to find hidden activation fees, overage charges for watching too much Tv and a general attitude that they're doing you a favor by letting you be a customer.
Don't forget the moving shell game where they will move your bill date up from the first of the month to the last days of the month so at some point, you actually will pay the bill twice during one month yet see no proration for those 3-5 days you moved.
I have always found that to be an effective tactic in the past. I have had great luck with them. However, this year, I am in the same boat as the above poster who has a year left on a contract and I got shot down on the first go around. I'll call back again..and again...if needed and I'm sure at some point I'll end up with some savings. It's funny how this works but I find this year I don't have as much fight in me. I might skip the ticket this year. Honestly, I only miss Redzone. But next year, when I'm not under contract, I'll rake it all in again, no doubt. It's a game. I think in 7-8 years, I have probably paid the equivalent of 2-3 years worth of ST list price due to this freebie and that discount here and there. Take what you can get. LOL.
It is 200 for broadband, same as NBA league pass. However, quality is subpar for streaming online, buffers, stops, doesn't work for certain games, etc. I don't have cable so I got it last year. Still no choice as without sunday ticket, you don't get many games, a few a week on national tv.
