ThePittbully
Footballguy
Has anyone gotten DTV to give them Redzone by itself this year yet? I heard people got it last year, but tried to do it this year and so far having no luck
I did but then I called back after reading this thread and got the whole sunday ticket for free. I pretty much only watched red zone channel anyway so figured it'd be easier to try to get that one channel for free rather than the whole ST package. Then I realized I could probably get the whole thing for free if I asked. So i called and asked and got a nice guy who said yes. I said that I was offered a discount for the entire sunday ticket but my friend got it for free and I was wondering if I could get that same deal. Took 90 seconds i think.Has anyone gotten DTV to give them Redzone by itself this year yet? I heard people got it last year, but tried to do it this year and so far having no luck
Unreal...I just got the following (and I've only been with Directv for over a year.)Free Sunday Ticket and ToGoTo add to my earlier post... here is a post from last month on how to work over DirecTV for as big a disscount as possible. (Aside: yes they are kinda "working us over" even if we pay them $80+ a month for TV these days when 5-10 years from now the distribution of TV content will be different/cheaper)....Never pay full price for TV & Internet. The big dogs will reduce your bill to keep you a customer. More and more people are just scrapping cable/satellite altogether, going with discount internet providers and Hulu subscriptions. If that's too extreme, just follow the steps listed belowYES YES YES , I just got off the phone with them , and was prepared to cancel my service all together, I told them I was upset the the new customers get free sunday ticket, And i had to pay 300+. the person you will get is prepared to do almost anything to keep you as a customer. I was able to get the Sunday Ticket and Cinamax FREE for a year ...stop what your doing and call nowwhen you call directv say CANCEL SERVICE a few times to get transferred to the "Customer Retention" reps on the phone. They can give you discounts on your Sunday Ticket and regular programming. I'm still under the first contract and got $180 off sunday ticket last year.
With negotiation, you can always get a discount with Directv--on sunday ticket, your monthly package bill, premium channels, service fees. Usually they will give you 4-6 month discounts on different parts of your bill.
Just call 1-800-directv and say "CANCEL SERVICE" ... you will be transferred to "Account Retention" instead of their sales people. The Account Retention people have the authority to give you discounts on your monthly bill. If you talk to a directv employee named Darius he always hooks it up, i've talked to him twice in the handful of times i negotiate.
The following generic story usually gets them to lower your bill (i also negotiate for my friends and family to knock their bills down):
1. Bad economy - bills are hard to meet, watching every dollar, have to cut back
2. My wife wants to cancel the satellite TV and switch to AT&T U-Verse / Comcast / (insert local cable company)
3. My wife got laid off her job, we have to cut back on bills, and we cant continue to pay $___ a month for directv
(note you dont have to be married to use the "my wife wants to switch" story.. i'm not married and i use that every time!)
Just go through that basic laundry list and they will claim to understand and take money off your bill. Once you starting saving money on your TV bill, try calling your other monthly bills--- like Internet. You can probably get your DSL speed upgraded and save $10-$20 a month off your bill.
I'm still on my initial 2yr contract and get $40 a month off. Last year i got $180 off my Sunday Ticket. Saved my folks $30 a month on their AT&T uverse and got them a $100 credit off their next bill.
they are very inconsistentI think it may just be the individual reps. I've worked in call centers before where you have a certain amount of leeway with what you offer. Some reps will just offer you the best deal right away, while others will try to do the best thing for the company by negotiating with you and slowly increasing the offer. Then there are the kind of try to read the customer and realize that they are bluffing, and offer them the bare minimum possible and call their bluff.Their retention team is getting tougherI've been threatening to leave & haggling with them for year - been with DTV since 2006 - I usually get the ST down to about $100 per year.Spoke to Mark yesterday who gave me $30 off my bill for the next 6 months - bringing ST to $170.Spoke to Tracy today and asked to cancel - going to Dish Network and the Red Zone for $60 per month - she offered to give me a credit of $150 to make up the difference of price and cancel my ST just giving me the Red Zone. This she says is now comparing apples to apples. If you're only getting the Red Zone with Dish Network - DTV can do the same and come close to their price. She also bashed Dish Network saying . . . .If you record a movie you can't watchsomething else on another channel, etc.Told her the final straw was the free ST offer to new subscriber - she didn't care.She keeps telling me to compare apples to apples. THAT is not what I want - I want to keep DTV with the ST - but not pay for it.
I did that last year when they called my bluff but I hung up on him, and immediately called back. Next CSR I talked to I explained that I just called a minute ago to cancel ST, but the gentleman offered me $150 off, and when he put me on hold we got disconnected. She said OK no problem and gave me the offerKatie took my call. I mentioned that it was unfair that new customers were getting Ticket for free and I have been customer for nine years. Plus since my wife and I are expecting new baby this year, I couldn't justify spending that much. She came back with "How about $20 per month off the Ticket price? Would that help with the finances?" I said is there anything else you could possibly do? She said no. "Ok, then please remove Ticket from my programming." A long silence..."Ok, it's been removed. Is there anything else today?"For the first time in sevene years, I will be Ticketless. Anybody thought about making switch to Dish? The main reason I chose Direct was because of the Ticket. No need to stay now. I know everyone on this thread, obviously, are DTV customers, but is Dish pretty compareable with regards to price and service. I will research, but any thoughts would be appreciated. THX
The games will show up on multiple channels in the 700 range.I just recently moved and hooked up with DirectTV. Received a free year of NFL ticket.....One question, how does this work??? Is it like the nfl network, just one channel? Or multiple channels? Will the games show up on certain channels once they are viewable to watch? ETC.Thanks
Called back and Violet hooked me up. Gave me $50 credits for 6 months. So the Ticket that was going to cost $324, now costs me $24. It's not free, but I will take given my contract situation.Struck out on my first attempt with Kenneth. I've got 16 months left on my contract after getting a free HD DVR out of them, so not dealing from a position of strength.He offered $10 off for 6 months. I passed, and he said he could do the $10 and another $20 for 24 months if I did auto-pay.Will try again later.
This is pretty much what i got. And i'm only a year into my contract. Also got them to waive some $7 fee.If you are out of contract, I see no reason to pay for the ticket. Why wouldnt you just threaten to cancel and rebuy in someone elses name? The only reason I could see is if you were grandfathered in @ $135 or so'swirvenirvin said:Called talked Robert young kid. Made up some numbers with Dish said I could have the same package for 53 a month for 6 months including red zone channel.Got $20 off for 12 months, another $20 off my Sunday ticket for 6 months and a one tome credit of $53.Total savings of $413 for the yrAnd getting ticket for $145 less than $10 per week. Not bad could have maybe gotten a lot more like whole home DVR, but I didnt push it. kid was really nice and shot the #### with him a little about the Lions
Just keep calling, you'll get one that will help you out.Called earlier in the week and the first thing they offered was $20 off per month for 6 months. Would have liked more but didn't put up a fight and accepted it.After reading about more and more people getting it for free, I tried to call back right now and the guy only offered me an additional $5 off per month for 6 months.I said that wasn't going to help and asked what the next steps would be for cancelling my account. Guy went into like a 5 minute rundown of how and when I'd need to ship back my receivers and remotes. Obviously had no interest in keeping me as a subscriber even though I've been a Directv and Sunday Ticket subscriber since 2000. So, I said I was going to see what Dish and cable were offering and then call back if I decide to cancel.Lame.
THis is the only correct advice. Keep calling, they will accommodate.Just keep calling, you'll get one that will help you out.Called earlier in the week and the first thing they offered was $20 off per month for 6 months. Would have liked more but didn't put up a fight and accepted it.After reading about more and more people getting it for free, I tried to call back right now and the guy only offered me an additional $5 off per month for 6 months.I said that wasn't going to help and asked what the next steps would be for cancelling my account. Guy went into like a 5 minute rundown of how and when I'd need to ship back my receivers and remotes. Obviously had no interest in keeping me as a subscriber even though I've been a Directv and Sunday Ticket subscriber since 2000. So, I said I was going to see what Dish and cable were offering and then call back if I decide to cancel.Lame.
same. i have done this the last two years. call and go to cancellation right away. say you are leaving because you want the rzc only but directv does not give you the option. they will try to upsell you on sunday ticket. say no. then they will give it to you.you dont ask for it. you threaten to leave over it. and you get it.Told them I heard others from this forum got it and they could give it to me without hemming and hawing or I would be cancelling on the spot which I was willing to do.
What did you say to get that? Seems strange for them to give it away knowing that is likely going to cost them sunday ticket purchases. Didn't even know it was possible. (When I asked last year they told me it wasn't).Directv gave me redzone free last year without Sunday ticket.
doesnt your bill explode to $115 in 6 months? i know directv is getting sued because the free ST is only good for the 1st 12 months of the 24 month contract, but their ad never says that. it implies that its free for the length of the contract. i dont care how they calculate the price. i want to know what i will be getting and how much will it cost on my 1st bill, my 7th bill, my 13th bill, and my last bill.this was great, as i used this as a template, and I also got a hold of a good rep.I had called dish, found out there best offer, called in to dtv and stated:I am done. . . My receivers arent working, i have a good offer from dish, and its time to cancel after 9 years.Dtv: well, what is the offer from dish? What will it take to make you happy?Bingo. Done deal. I stated dish's offer: 250 plus programming, free equipment, free hd. Free installation, 66 bucks for 12 months then 73 after. The offer i received:New equipment, 3 dvrs. 2 with hdhd waived, 24 months. 240 savings6 months, 20 off. 120 savingsHalf off starz, cinemax 6 months 72 savings6 months, 5 off hbo and showtime. 60 savingssunday ticket, reduced to 5 payments at 33 apiece, 200 savingsfree ticket to go: 60 savingsnew bill: 77.98Total savings: 752.00, not counting new equipment.I was taken care of, adriana was the rep, from texas good luck fellasJust called. Been a customer since 2001, so they usually hook me up.Told them that Dish was giving me a big push and their having the Red Zone finally made it viable. She offered $20 off Sunday Ticker for 6 months (so $120 off) and I told her that DISH was offering me a lot more to leave, plus it was kind of offensive that DTV is giving new customers the Ticket for free and here I am, a customer of more than 10 years, having to jump through hoops.She put me on hold, and came back with:*** $20 off Sunday Ticker per month ($120)*** $50 one time credit*** $5 off HBO per month for a year*** Continued waiver of my HD fees ($10 per month x 12 = $120)*** Free Sunday Ticket to GO ($60 value)*** $50 credit toward pay-per-viewsSo all in I got $460 of "discounts" which completely erases the list price of Sunday Ticket and To Go.
update: Saw that some people were getting it free and called in. "Josh" took care of me and added an additional 120 credit effectively giving me sunday ticket free.I posted this in the FFA yesterday. HTHFYI - Just this morning I noticed DTV billed me an extra ten dollars. I had already danced this dance with them last month when my 12 month refer a friend promo ended. It "slipped" off again, the promo that is, in spite of last months lady telling me she would extend another 12 months. I called this morning, said cancel, and informed Patricia that I was done with this crap of calling every month. I told her Dish is offering 2 years at 39.99 for something very similar and I'm done. She offered 12 x 10 AND $200.00 off the sunday ticket (130 for the season w/ this promo - very reasonable price imo). I took it and watched her put it on my account. No arguing at all which is weird b/c, in the past, DTV fought me toothe and nail for every dollar on ST. Good luck friends.
I did. I just told them that my wife found out that my in laws got the ST for free and was livid that we had to pay. Also, reference that new customers get it free.I called and got:50% off Sunday ticket$10 x 6 months off Sports PackFree HD DVR with installationI see lots of people getting free Sunday Ticket and ST To Go. After having already accepted this deal, should I call and try to get the rest of Sunday Ticket knocked off and ST To Go added, or are you out of luck once you've accepted a deal?
See my post #188 above.I called and got:50% off Sunday ticket$10 x 6 months off Sports PackFree HD DVR with installationI see lots of people getting free Sunday Ticket and ST To Go. After having already accepted this deal, should I call and try to get the rest of Sunday Ticket knocked off and ST To Go added, or are you out of luck once you've accepted a deal?