Vivint salesman pissed me off to no end.
He came to my door and I told him I wasn't interested. So he came back like a week later and scheduled an appointment with my wife.
So, we meet with him and he says if I sign with him right now he can offer three things that he won't be able to in the coming weeks because of legislation changing (this was end of 2015).
He assures me that I can cancel at any time...so no hassle.
The three things he offered:
- Upgrade to my breaker box (brand new box that'll accommodate the panels better).
- Enough panels to knock my $250 average electric bill down to almost zero
- Any structural needs my roof requires for the panels...they'd pay for...
So we go through all this nonsense...I have to give them my electric bill and let them take pictures of all of the equipment that is sucking juice off the grid (he does this without telling me). A guy just shows up and shows my wife the Vivint contract and tells her he needs to take pictures of everything (tv, fridges, router, etc). It was the router that pissed me off the most...he basically had my network id and reset password, everything.
I called up the salesman and chewed his @zz about this...for one, not telling me someone was coming or preparing me for this process and second, taking a picture of my router info.
He assures me it's all good in the hood...we're still on schedule...stay in...
I do...then he comes back with a plan that is about 80% of my bill...saying he couldn't fit as many panels as he first thought.
Then someone comes out to check my attic and see what structural needs the roof will need.
He comes back and says they can't tell what's going on with my vaulted ceiling since there's no access...it's vaulted...so no crawl space. They're unsure if the span between the joists is OK...so they have to modify the plan down to about 50% of my electrical...fewer panels.
And on top of that...no power panel upgrade because of the fewer panels.
So...the three things he promised...all dead now.
I told him to cram his entire company in his granny.
Another person from Vivint calls me a few weeks later and says we're on schedule for the install. I tell him the same deal...his salesman lied to me about every aspect...cram it!