Background is that quite a few years ago, I'm guessing at least 6 years or so ago, our city changed who they contracted trash service with. The previous contractor was all billed through the city, just came in on our bi-monthly water,sewage, etc. type bill from the city. Apparently the new company bills directly. Either way, one of those things that I never noticed, just assuming that all was the same.
Fast forward all these years and my wife calls the company to arrange some large item pick ups. Low and behold, company realizes they were never billing us directly and we have essentially been receiving trash service for free.
What's the right thing here as far as what, if anything, I should have to pay for the missed services?
Part of me says this issue is on them and they should just go ahead and start billing me going forward. However, part of me does say, yes, we have been receiving this service, so I should pay something reasonable for what was received.
What say you FFA - what is reasonable and right here?
Fast forward all these years and my wife calls the company to arrange some large item pick ups. Low and behold, company realizes they were never billing us directly and we have essentially been receiving trash service for free.
What's the right thing here as far as what, if anything, I should have to pay for the missed services?
Part of me says this issue is on them and they should just go ahead and start billing me going forward. However, part of me does say, yes, we have been receiving this service, so I should pay something reasonable for what was received.
What say you FFA - what is reasonable and right here?