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Footballguy
Today, for the second time in my life, I arrived at a hotel to find that a "delegation" had over stayed and the hotel didn't have a room for me even though I had a reservation. I walked into the Four Seasons in Geneva about two hours ago and found the guest services director and the director of rooms exceptionally apologetic and basically wanting to do anything in their power for me.
Basically, they put me up at their cost at a Ritz Carleton next door. Free dinner and drinks at their michelin star Italian restaurant tonight. Free night tomorrow. They asked what else they could do and I told them I am returning in 10 days with my family. Boom--they will take care of it and make it a memorable stay for us. Suite or adjoining rooms.
Any FBGs in Geneva?
Basically, they put me up at their cost at a Ritz Carleton next door. Free dinner and drinks at their michelin star Italian restaurant tonight. Free night tomorrow. They asked what else they could do and I told them I am returning in 10 days with my family. Boom--they will take care of it and make it a memorable stay for us. Suite or adjoining rooms.
Any FBGs in Geneva?