SHIZNITTTT
Footballguy
I was rear ended yesterday (not in a good way!) by a USAA member and apparently it can take up to 2 weeks for the process to get to the point where I can start having my vehicle repaired. The other guy was driving a rental, and the USAA rep said they have to find out if the guy had USAA insurance or rental insurance, and it can take some time. The guy stated that he was insured by USAA, and had waived the insurance with the rental company due to USAA having that option (yeah we had to wait close to 1 hour for police to show up for to make out report). Meanwhile, my new vehicle has a battered rear end. USAA rep said that I could turn the claim into my insurance company and that may be faster.? wtf?!? Man the last time I was involved in an automobile wreck the other guy handed me his insurance card, I took a picture of it, called his insurance company and that same day was getting estimates for repairs. Easy as pie! Man things sure have changed and not for the better.