I heard something yesterday listening to a podcast: "The companies that win are the companies that best identify the customer's problems".
Of course, it's understood that after identifying the problem, they offer a solution to the problem.
It's the basis of all business. We exist to solve the customer's problem. Without a problem, he doesn't need us.
And to be clear, I don't mean a "problem" like his leagues won't synch with the Draft Dominator or he can't log into the site.
I'm talking bigger picture.
I'm talking problems like he doesn't have time to prepare. Or he doesn't know how to value starting TEs vs starting WRs.
That kind of thing:
So I'd throw out the question here.
What problems do our customers have?
And I think it's likely best to break them into three Categories:
1. Problems a DFS Guy has.
2. Problems A Season Long Guy has before his Draft
3. Problems a Season Long Guy has after his Draft.
What do you think?
Of course, it's understood that after identifying the problem, they offer a solution to the problem.
It's the basis of all business. We exist to solve the customer's problem. Without a problem, he doesn't need us.
And to be clear, I don't mean a "problem" like his leagues won't synch with the Draft Dominator or he can't log into the site.
I'm talking bigger picture.
I'm talking problems like he doesn't have time to prepare. Or he doesn't know how to value starting TEs vs starting WRs.
That kind of thing:
So I'd throw out the question here.
What problems do our customers have?
And I think it's likely best to break them into three Categories:
1. Problems a DFS Guy has.
2. Problems A Season Long Guy has before his Draft
3. Problems a Season Long Guy has after his Draft.
What do you think?