ChiefD
Footballguy
I work in the heating and cooling biz. I manage a service department, so my job is to get the techs out to their respective calls, order parts, manage the guys, etc.Whatever it takes.
Had a customer call in one time wanting air conditioner service. It was middle of April. Got her on the schedule, but we had a big rainstorm moving through the area, so I told her it may not happen that day depending on what the weather is doing.
The time came in the afternoon for her appointment, and there is a massive storm cell sitting on top of Kansas City. Thunder, lightning, heavy downpours....the whole bit. I'm watching the storm on weather underground on my computer.
So I call her:
Me: Doesn't look like we can make it today. That storm looks pretty solid out there.
Her: It's not raining here.
Me:(Looks at the storm on my computer. It is literally sitting on top of her house)
Me: Well, if it's not raining at the moment it is going to in a manner of minutes.
Her: Well, just send him anyway. It's not raining.
Me: Ma'am, I can't send a tech out in a lightning and thunderstorm. It's just not safe. I can get him over there tomorrow morning.
Her: But we are dying in here. It's so hot and stuffy.
It was 59 degrees outside. We went the next day.
Had a customer call in one time wanting air conditioner service. It was middle of April. Got her on the schedule, but we had a big rainstorm moving through the area, so I told her it may not happen that day depending on what the weather is doing.
The time came in the afternoon for her appointment, and there is a massive storm cell sitting on top of Kansas City. Thunder, lightning, heavy downpours....the whole bit. I'm watching the storm on weather underground on my computer.
So I call her:
Me: Doesn't look like we can make it today. That storm looks pretty solid out there.
Her: It's not raining here.
Me:(Looks at the storm on my computer. It is literally sitting on top of her house)
Me: Well, if it's not raining at the moment it is going to in a manner of minutes.
Her: Well, just send him anyway. It's not raining.
Me: Ma'am, I can't send a tech out in a lightning and thunderstorm. It's just not safe. I can get him over there tomorrow morning.
Her: But we are dying in here. It's so hot and stuffy.
It was 59 degrees outside. We went the next day.