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ATM gives you an extra $20. What do you do? (1 Viewer)

Otis

Footballguy
You hit the FAST CASH $300 option at the ATM. It spits out $300 and on top of the stack is another oddly folded $20.

What do you do?

 
If this were a pole, options might include things like:

1. The bank surely has made errors in its favor. Keep it, this is just the natural balancing of things and will all even out in the wash. 

2. It’s just 20 bucks, keep it and move on. 

3. Maybe they should employ a better ATM machine. 

4. Go back to the bank during business hours and return it. 

5. Other. 

 
Oh and by the way this was supposed to be a pole, but the forum software here is a bit like the software in certain ATMs I’ve experienced. 

 
Actually starting to think I should probably go back there today and just keep withdrawing $100 a clip all day long. Like a slot machine. 

 
I'd keep it.  The bank wouldn't know how process the transaction and it would cost the bank and me more than 20 dollars for the time spent in returning it.

If you went to the teller and said you got an extra 20 from the ATM they'd look at you like you were crazy.

And, for the record, I am very honest when it comes to not accepting extra money when a human cashier makes a mistake.

 
In a related story, I received a $50 gift card that I got as part of a promotion from Bass Pro Shops due to a prior large purchase.  In any event, I was planning to buy a number of items in this subsequent trip with the total being around $150.  The cashier rings everything up, then tells me the gift card is not valid due to the fine print that it had to be used between xxx and yyy date.  He said they have had massive problems with it as it appears the information was not clear when they were given out unless someone read the very small print on the back.  One of the items I was purchasing was a fishing rod that was $48.  In any event, once he totaled everything up he just asked if I wanted it on my credit card, and while frustrated I said yes and proceeded home, of course frustrated.  When I got home 45 minutes away I was looking at the receipt only to determine that the fishing rod was not rung up.  

So in this situation I figured karma and had no problem keeping the item, especially since the cost was nearly identical to the faux gift card.  Was I right here?  FFA to decide.

 
I'm sure there is some moral high ground someone could reach for here... but I'm not spending more than 30 seconds deliberating over a $20 ATM mistake in my favor, and I'm not driving back 45 minutes to fix a store's mistake not ringing up a fishing pole (faux GC or not).

 
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I'm sure there is some moral high ground someone could reach for here... but I'm not spending more than 30 seconds deliberating over a $20 ATM mistake in my favor, and I'm not driving back 45 minutes to fix a store's mistake not ringing up a fishing pole (faux GC or not).
This.  If a teller gave too much back, I'd tell them and hand the $20 back, but with an ATM, I am not making a special trip to fix that mistake. 

 
In a related story, I received a $50 gift card that I got as part of a promotion from Bass Pro Shops due to a prior large purchase.  In any event, I was planning to buy a number of items in this subsequent trip with the total being around $150.  The cashier rings everything up, then tells me the gift card is not valid due to the fine print that it had to be used between xxx and yyy date.  He said they have had massive problems with it as it appears the information was not clear when they were given out unless someone read the very small print on the back.  One of the items I was purchasing was a fishing rod that was $48.  In any event, once he totaled everything up he just asked if I wanted it on my credit card, and while frustrated I said yes and proceeded home, of course frustrated.  When I got home 45 minutes away I was looking at the receipt only to determine that the fishing rod was not rung up.  

So in this situation I figured karma and had no problem keeping the item, especially since the cost was nearly identical to the faux gift card.  Was I right here?  FFA to decide.
I wouldn't take it back because there's the chance the guy did it on purpose.

 
I'd keep it.  The bank wouldn't know how process the transaction and it would cost the bank and me more than 20 dollars for the time spent in returning it.
Making such an adjustment can be easier than you state, particularly if his account is at the same bank.

 
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Happened to me once. Went into the bank. It was actually quite a hassle to give them back the money. I think the first teller thought i was messing with her. The manager didnt believe me and made me count it repeatedly. Finally he gave me a form to fill out which actually didnt even look like a form for this sort of thing. I was so annoyed i wrote #### off for the name, put the 20 bucks on his desk on top of it and stormed off. Ever happens again i am just leaving it where you slide your card in.

Eta: i have weird luck at ATMs. Also been shorted once and also once noticed 20 bucks the previous customer dropped. The shorted transaction was the easiest to deal with the bank on.

 
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Happened to me once. Went into the bank. It was actually quite a hassle to give them back the money. I think the first teller thought i was messing with her. The manager didnt believe me and made me count it repeatedly. Finally he gave me a form to fill out which actually didnt even look like a form for this sort of thing. I was so annoyed i wrote #### off for the name, put the 20 bucks on his desk on top of it and stormed off. Ever happens again i am just leaving it where you slide your card in.

Eta: i have weird luck at ATMs. Also been shorted once and also once noticed 20 bucks the previous customer dropped. The shorted transaction was the easiest to deal with the bank on.
It happened to me once too. I took it to the teller and told them what happened and they just looked at me slack-jawed. I just turned around and left but also left the $20. In retrospect, the teller probably just kept it.

 
ATM at my bank? I would probably go in and tell them and own it.  

Some random ATM where I'm drawing cash (and there's presumably a fee)? I'd probably keep it because I wouldn't even know who to contact and figure it's factored into the withdrawal fee. 

 
Only odd experience like this I've had was buying 6 bottles of wine for a 15% off discount.  I got home and realized the discount didn't ring up so next time at the store brought it in, to realize only 5 bottles of wine had been scanned.  Oops.  So in this case now I look like the bad guy.

I made the joke that the 5 finger discount probably was better than the case discount.  Didn't go over well.  Was pretty obvious they had no plans in place for a situation like this so we both just pretended like it never happened and walked away.  At worst it's a couple bucks one way or the other, probably in my favor :shrug:

 
I drove thru an ATM once and requested $80. Out spits 3 $20s and 1 $50. What did I do?

Started whistling:

Gray skies are gonna clear up
Put on a happy face
Brush off the clouds and cheer up
Put on a happy face

 
Kind of depends where the ATM is. For example, if it was right outside a bank and the bank was open, I'd probably run in real quick and let them know.

 
Some of you guys are like really honest, like to honest.  It would never even cross my mind to run into the bank and give it back to them.  banks have no problem trying to rape customers with every little fee they can, no way wasting time trying to give them their 20 back.  

 
I'd keep it.  The bank wouldn't know how process the transaction and it would cost the bank and me more than 20 dollars for the time spent in returning it.

If you went to the teller and said you got an extra 20 from the ATM they'd look at you like you were crazy.

And, for the record, I am very honest when it comes to not accepting extra money when a human cashier makes a mistake.
This.  I would return an extra $1,000 but it isn't worth my time to return $20.  

 

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