Does FBG not Send out Urgent updates for Thur? (1 Viewer)

[PugMac]

Bottom line, I thought Floyd was playing, was out and about, assumed I would get an urgent update from FBG that Floyd was not playing if the case, like they do for Sunday's game.

Two semi-final leagues, now I am 7 vs 8 and had good options if Floyd was out.

Yes it my responsibility, but why wouldn't FBG do it for Thursday games just like the Sunday games? This could cost me a lot of money unfortunately, so VERY disappointed.

 

[Donsmith753]

Always wanted to do this.

 

[Dr. Octopus]

I thought it was pretty well known that Floyd was going to miss this game before last night.

 

[nysportsfan]

 

[Pots]

He's asking a serious question and saying it is his fault ultimatley but would like updated on GTDs involving failry prominent fantasy players. Why should Thursday games be ignored?

 

[Koya]

People can play the fiddle and such all they want, and as the OP noted, it IS his responsibility. That said, a pay site that sends out updates before games should do so before ALL games. That's a big oof for both, imo.

 

[WKTSWAY]

Yeah, the e-mail on my phone saying Floyd was going to be out would have been nice since I was at work and could have had someone start VJax for me in 2 of the leagues I have him in. Thought Floyd was 50/50 still and that he would be in and VJax wouldn't have as big of day as he did.

 

[Iwannabeacowboybaby!]

I thought it was pretty well known that Floyd was going to miss this game before last night.

That is incorrect. Word came out around 6pm Thursday.I can understand the OP's question. What constitutes an emergency email and what doesn't. I was at home but earlier in the day I thought I may be going out and I was thinking "I wonder if they'll send out an email with who is sitting since this is the playoffs and all. Floyd is Wr3/ flex material so it was news worthy and of course Gates is the best TE in the game.

 

[Lobary]

I understand and agree with the OP's point. There should be an email to us subscribers, but I admit that I rely on twitter updates from Bloom, Silva, Shefter, et al more than my email inbox.

Last night at work I opened my twitter app on my phone and saw Bloom's tweet about Floyd, then checked my lineup to make sure I'd left Floyd on the bench. Twitter is your ff friend.

 

[Mr.Pack]

Always wanted to do this.

Too bad you don't know when to use it.Keep trying though

 

[Deranged Hermit]

I usually hate whiners,but this is spot on. I have no dog in the fight, but I'd be pissed if it happened to me.

 

[Dought Man]

For all the fluff/bs emails I get from footballguys...it would have been nice to get an email on this situation. Have to agree with the OP.

FBG asleep at the switch here.

 

[Real Man of Genius]

I agree with much of the above. I was paying attention and got VJax in my lineup, but I was surprised that no email came out. Gates and Floyd are starters for most teams. Them being out is bigger news than a lot of the stuff I've seen breaking news about.

 

[Iwannabeacowboybaby!]

I understand and agree with the OP's point. There should be an email to us subscribers, but I admit that I rely on twitter updates from Bloom, Silva, Shefter, et al more than my email inbox. Last night at work I opened my twitter app on my phone and saw Bloom's tweet about Floyd, then checked my lineup to make sure I'd left Floyd on the bench. Twitter is your ff friend.

I've never done anything with twitter. I'll have to check into it. I was never interested in reading 1 sentence blurbs from people but if fbg's are using it as their primary medium for notifying us about up to date news I'll have to learn how to use it.

 

[Donsmith753]

:X Always wanted to do this.

Too bad you don't know when to use it.Keep trying though

Better to try and fail than not try at all.

 

[az_prof]

Bottom line, I thought Floyd was playing, was out and about, assumed I would get an urgent update from FBG that Floyd was not playing if the case, like they do for Sunday's game.Two semi-final leagues, now I am 7 vs 8 and had good options if Floyd was out. Yes it my responsibility, but why wouldn't FBG do it for Thursday games just like the Sunday games? This could cost me a lot of money unfortunately, so VERY disappointed.

I checked the Players Update just before the game and it said Floyd was out. No offense, but do you want them to actually submit your lineup for you too? The information was there if you had looked.

 

[Koya]

Bottom line, I thought Floyd was playing, was out and about, assumed I would get an urgent update from FBG that Floyd was not playing if the case, like they do for Sunday's game.Two semi-final leagues, now I am 7 vs 8 and had good options if Floyd was out. Yes it my responsibility, but why wouldn't FBG do it for Thursday games just like the Sunday games? This could cost me a lot of money unfortunately, so VERY disappointed.

I checked the Players Update just before the game and it said Floyd was out. No offense, but do you want them to actually submit your lineup for you too? The information was there if you had looked.

The OP is not blaming the site, but pointing out that they regularly send push notifications for Sunday games, why not for Thursday? FBGs set a level of expectation in their consumers eye and fell short. The OP is that consumer, took responsibility, but lets face it - when there are other options out there, does FBGs want to say "hey, tough luck buddy, we dont do Thursdays" and let that consumer go to another site, or would they rather address the issue so for those who may not easily have a computer in front of them, they can get a notification that basically says "ok bud, you need to take 10 minutes, excuse yourself from wherever you are and change your lineup" because that is part of what you pay for.

 

[emge]

Always wanted to do this.

Too bad you don't know when to use it.Keep trying though

Better to try and fail than not try at all.

how about teaching him when to use it instead? the answer

10. Point to the shirt This comes from this thread. We got spammed by a dude trying to push the worst t-shirt ever. The shirt had excuses for why your fantasy season went poorly. When someone whines about why they did poorly the FFA response may be "point to the shirt." Go read the thread. It will make more sense.

 

[Iwannabeacowboybaby!]

Bottom line, I thought Floyd was playing, was out and about, assumed I would get an urgent update from FBG that Floyd was not playing if the case, like they do for Sunday's game.Two semi-final leagues, now I am 7 vs 8 and had good options if Floyd was out. Yes it my responsibility, but why wouldn't FBG do it for Thursday games just like the Sunday games? This could cost me a lot of money unfortunately, so VERY disappointed.

I checked the Players Update just before the game and it said Floyd was out. No offense, but do you want them to actually submit your lineup for you too? The information was there if you had looked.

I think part of the complaint is consistency, meaning when do you get one? Do you know?It may be better to get none at all because if you're thinking you'll get an email saying so and so is out and you don't get it, you'll assume they're playing. If you never got the emails, you'd obviously not be able to rely on it. Do you need to be a top 10 player to get the email? I don't know, it was a pretty big game for most leagues so I think there was some importance to the news Floyd was out because he did play Sunday and practiced some Tuesday. I think most thought Floyd would go, so when the news came out he wasn't, I would think fantasy owners would like to know that.

 

[Don Quixote]

I heard the news otherwise (probably through this board), but I agree with the OP. FBGs sent around an e-mail a few weeks ago when the news was that Floyd and Gates were active for a Sunday night game. I don't see why the news of them being out last night was treated any differently.

 

[moondog]

I'm sure this off season they will ask for ways to improve this site for next year and again ignore all the requests for timely posting of the subscriber content.

 

[mbuehner]

I'll raise my hand and admit making the same mistake (in a casual, no money league, if I had anybody playing in my real leagues I would have caught it). I think the point is either you can rely on the email updates or you can't. If you can't, you're kinda playing with fire paying attention to them at all since you assumedly rely on them. Obviously the emails aren't meant to be the only source of information, but if they are billed as your trip-wire for breaking, critical information, they should do that job without reservation. Why would i want an emergency update system that may or may not deliver? That might be worse than no system at all. A false sense of security is not a good thing.

None of this excuses my own faults for not catching the Floyd thing.

 

[TommyGilmore]

Bottom line, I thought Floyd was playing, was out and about, assumed I would get an urgent update from FBG that Floyd was not playing if the case, like they do for Sunday's game.Two semi-final leagues, now I am 7 vs 8 and had good options if Floyd was out. Yes it my responsibility, but why wouldn't FBG do it for Thursday games just like the Sunday games? This could cost me a lot of money unfortunately, so VERY disappointed.

That's why I stick to the free forums. Found out with over an hour to spare and was able to remove Floyd from my lineup. Thank you Footballguys Shark Poolers!!

 

[PugMac]

Not being consistent is 100% my problem. Like I said, I am 100% responsible for my line up and knowing who is playing and who is not. FBG has done a great job of letting everyone know of late changes like this one in the past. All I was hearing was he was playing. I am really shocked they did not send out an update on this.Like I said, I had to be away from my computer right before the game, I knew FBG had in the past always sent last minute urgent changes, so I knew if there was something that came up (which I thought Floyd was a go) they would send me something I would get on my phone and get to adjust. Obviously I shouldn't have trusted they would.I have been a paying customer of this site for many years and this was very disappointing and might make me reconsider. One of the things I loved about this site was that you could always count on them. I wish this would have happened to me in the regular season so I could taken the lesson going into the playoffs, now I may be out because of it...bummer.Was it my responsibility, no doubt, just very disappointed in FBGs

Bottom line, I thought Floyd was playing, was out and about, assumed I would get an urgent update from FBG that Floyd was not playing if the case, like they do for Sunday's game.Two semi-final leagues, now I am 7 vs 8 and had good options if Floyd was out. Yes it my responsibility, but why wouldn't FBG do it for Thursday games just like the Sunday games? This could cost me a lot of money unfortunately, so VERY disappointed.

That's why I stick to the free forums. Found out with over an hour to spare and was able to remove Floyd from my lineup. Thank you Footballguys Shark Poolers!!

 

[Beanie Baby]

All the news sources I saw leading up to the game indicated that Floyd would play.

If I hadn't been in the SP yesterday around 6pm I would have been out of luck as well.

The news that he was not starting was pretty surprising.

 

[wilked]

Bottom line, I thought...and...assumed

You know what they say about that, right?

 

[Donsmith753]

They were quick enough with the McNabb one!

 

[Koya]

Bottom line, I thought...and...assumed

You know what they say about that, right?

Now he doesnt have to assume. And he can go to a site that may take the need for some assumption out, or one that clearly states he will get notifications of all games. This is about the consumer experience and brand. In this case, the brand did not live up to the expectations of the consumer, so his experience was less than stellar. Is it his fault? Sure. Does FBGs risk losing a subscriber? Potentially.

 

[wilked]

But this is not regular season. If you don't take a closer interest in your team come playoffs (esp with the OP being in a big money league) then when do you? He clearly had internet access (as he ostensibly would have changed his team with notice of Floyd), I just don't see how you can operate in 'robot mode', aka set the lineup per FBG predictions, only change something if FBG tells me, etc

 

[Joe Summer]

If you wanted urgent updates on your players, then you should have signed up for a paid service. Footballguys is free, which is why you shouldn't expect them to provide any bells and whistles that you'd normally get from a pay site.

Bottom line: you get what you pay for.

 

[Don Quixote]

If you wanted urgent updates on your players, then you should have signed up for a paid service. Footballguys is free, which is why you shouldn't expect them to provide any bells and whistles that you'd normally get from a pay site.Bottom line: you get what you pay for.

I'm pretty sure most posters in here did pay for FBGs.

 

[ChromeWeasel]

If you wanted urgent updates on your players, then you should have signed up for a paid service. Footballguys is free, which is why you shouldn't expect them to provide any bells and whistles that you'd normally get from a pay site.Bottom line: you get what you pay for.

Footballguys mailing services are not free. Only the message board is. You pay $25 for the mailing list and articles, last I checked. The OP is correct that it's a load of crap for a pay service to not put more attention to these kinds of details. I'd be pissed off too if I handed over money for these paid updates, and I wasnt notified of a critical update like this in the fantasy playoffs. This isn't new, and it's one reason I canceled my subscription years ago.I don't know why people have any allegiance to Joe on this kind of thing. Joe makes a lot of money by charging a service fee for information. If that information is available elsewhere for free, you're getting ripped off by Joe. My experience as a long-time subscriber was that every year, critical updates like these slip through the cracks. That's fine for a free service, but it's bullcrap for something you pay for.

 

[Lobary]

If you wanted urgent updates on your players, then you should have signed up for a paid service. Footballguys is free, which is why you shouldn't expect them to provide any bells and whistles that you'd normally get from a pay site.Bottom line: you get what you pay for.

high larious

 

[PugMac]

If you wanted urgent updates on your players, then you should have signed up for a paid service. Footballguys is free, which is why you shouldn't expect them to provide any bells and whistles that you'd normally get from a pay site.Bottom line: you get what you pay for.

This is funny, it is a paid service that I did pay for.

 

[Topes]

I signed up for FBG this year, after a couple years not paying for a sub.

It's been my general impression that FBGs has deliberately decided to tone down the number of urgent email updates.

Perhaps the limited number increases the perceived importance of the ones they DO send.

Perhaps this is done in awareness that email is not instantaneous, and sometimes urgent emails get delayed for some subscribers.

Generally, I try to be on-line and proactively scout my iffy starters near kickoff.

That said, I'd still prefer to receive more emails about NEWS and far fewer emails about regular stuff I don't need emails for.

Last night, I received the following emails from Joe:

Week 15 Players in the News

Week 15 Random Shots

Week 15 Offensive Cheatsheets

Week 15 Sleepers

Week 15 Rushing Matchups

Week 15 Passing Matchups

I deleted them all. None of that is content I access via email. If and when I want to read any of that, I go to the site. I'm sure there are some folks (phone people) who like to read that stuff in email; just not for me.

Generally, I'd prefer to know the NEWS as soon as I can via email. As I said, it's my general impression that FBGs has taken a conscious stance to reduce the number of NEWS FLASH and URGENT emails.

 

[Topes]

assumed I would get an urgent update from FBG that Floyd was not playing if the case, like they do for Sunday's game.

Floyd not playing last night wasn't terribly urgent. By the time it was announced, many felt that it was very likely.If you'd been paying attention, you'd have noticed that FBGs hasn't been sending such NEWS FLASH emails for all starts/benches.Heck, they don't even send them for most of the decisions on Sundays.

 

[Joe Bryant]

I appreciate the feedback here. We had dropped Floyd off the ranking list after he didn't practice Wednesday. He was #34 WR on the preliminary first cut rankings released on Tuesday. I can see how Floyd owners would have wanted an email specifically for that.

The thing we struggle with is giving our readers the right balance of enough coverage on players vs not overloading their email inbox. Some readers want every shred of info emailed, many others want only the really important stuff. And of course, the trick is balancing out what is "important" enough.

The answer is a player specific email receiving list of some sort but we're just not there yet.

Apologies to the folks that would have wanted an email last night. We'll continue to try and figure out the right balance there.

J

 

[mbuehner]

mmmmm.... Malcolm Floyd isn't some borderline player, we saw what he did last week. He was WR27 coming into this week having missed time- that's an easy WR2 for most leagues. If the status of a WR2 on an early game in the playoffs isn't newsworthy, particularly coming off a monster game, I'm even more leery about what triggers an email. I am Football Guyer all the way, but I am concerned about this particular problem. Like I said earlier, if you sell something as an alarm system it better go off when there's a fire. I don't doubt its a balancing act but I don't think this was a gray area at all.

 

[PugMac]

mmmmm.... Malcolm Floyd isn't some borderline player, we saw what he did last week. He was WR27 coming into this week having missed time- that's an easy WR2 for most leagues. If the status of a WR2 on an early game in the playoffs isn't newsworthy, particularly coming off a monster game, I'm even more leery about what triggers an email. I am Football Guyer all the way, but I am concerned about this particular problem. Like I said earlier, if you sell something as an alarm system it better go off when there's a fire. I don't doubt its a balancing act but I don't think this was a gray area at all.

I agree, he is not a borderline player by any means. He was one of the top WR last week alone and the last time I read he was sitting out to rest and should be good to go for Thursday. You send a summary out before teh sunday games who is in and who is out and if something changes from that list for the 4pm or later games you send an urgent email out.Why not do this for the Thursday night game, which most of us are not able to watch and here what they are saying anyway.I will not make this mistake again by relying on an email from your site. It wasn't announced until 6 pm (I believe) that he wasn't playing. That is Big news for a lot of FFB owner still alive in their play-offs. Lesson learned on my side, but it needs to be one on FBGs side too.

 

[[icon]]

They should have a feature where I fax them my league address and login info and David Dodds can set my lineup for me.

I mean, I AM paying them $1.56 per week.

 

[[icon]]

I appreciate the feedback here. We had dropped Floyd off the ranking list after he didn't practice Wednesday. He was #34 WR on the preliminary first cut rankings released on Tuesday. I can see how Floyd owners would have wanted an email specifically for that. The thing we struggle with is giving our readers the right balance of enough coverage on players vs not overloading their email inbox. Some readers want every shred of info emailed, many others want only the really important stuff. And of course, the trick is balancing out what is "important" enough.The answer is a player specific email receiving list of some sort but we're just not there yet.Apologies to the folks that would have wanted an email last night. We'll continue to try and figure out the right balance there.J

I personally accept the personal responsibility for simply checking the active lists 1 hour before gametime if I have a key player who may or may not be playing... however some folks need a little more hand-holding. Why they even bother if they expect you guys to do EVERYTHING from is beyond me.... but if you want to appease those people I'd propose a 2-stage system:1) STAGE ONE: Off a "hot plate" email list that people can opt in for. Every Thurs/Sun/Mon you get an email 1hr before each game when active lists are announced. It's global (not player/team specific) and has a nice little disclaimer stating you're not responsible for finicky coaches who change their mind after the intital active/inactive lists are issued. That way people who want the extra info can get it .. people that don't, wont. 2) STAGE TWO: You've already got the MYFBG backend. It wouldn't be too terribly difficult to add another layer where an admin would go in and check off all the inactives and then the system would fire off automated emails to the owners of each player. I figure if you had one or two staff doing this you could get them all checked and into the system inside of 5 mins. Emails could be shotgunned out within 10 mins.

 

[Deranged Hermit]

I appreciate the feedback here. We had dropped Floyd off the ranking list after he didn't practice Wednesday. He was #34 WR on the preliminary first cut rankings released on Tuesday. I can see how Floyd owners would have wanted an email specifically for that. The thing we struggle with is giving our readers the right balance of enough coverage on players vs not overloading their email inbox. Some readers want every shred of info emailed, many others want only the really important stuff. And of course, the trick is balancing out what is "important" enough.The answer is a player specific email receiving list of some sort but we're just not there yet.Apologies to the folks that would have wanted an email last night. We'll continue to try and figure out the right balance there.J

With all due respect Joe, this is a cop out. Gates is a TE1 and Floyd is an easy WR2 in most 12 team leagues and that's absolutely worthy of an email. A simple email saying: 'Just a head's up to all FBG, Floyd and Gates are inactive for the game tonight, so adjust your lineups accordingly', would have sufficed. I'm not trying to bust balls here, I don't have either player, but people pay for this.

 

[[icon]]

If you wanted urgent updates on your players, then you should have signed up for a paid service. Footballguys is free, which is why you shouldn't expect them to provide any bells and whistles that you'd normally get from a pay site.Bottom line: you get what you pay for.

Footballguys mailing services are not free. Only the message board is. You pay $25 for the mailing list and articles, last I checked. The OP is correct that it's a load of crap for a pay service to not put more attention to these kinds of details. I'd be pissed off too if I handed over money for these paid updates, and I wasnt notified of a critical update like this in the fantasy playoffs. This isn't new, and it's one reason I canceled my subscription years ago.I don't know why people have any allegiance to Joe on this kind of thing. Joe makes a lot of money by charging a service fee for information. If that information is available elsewhere for free, you're getting ripped off by Joe. My experience as a long-time subscriber was that every year, critical updates like these slip through the cracks. That's fine for a free service, but it's bullcrap for something you pay for.

The updates service is not intended to cover all sit/starts. It's intended to cover major news that comes from out of nowhere. Anyone with half a brain is well aware that floyd (or any questionable player) had a good likely hood of not starting and should be prepared to check for active lists one hour before gametime. It's common sense. FBG provides a TON of information... both pre-season and on a weekly basis for that $25. Don't paint it up like they advertised detailed start/sit updates on a weekly basis for $25. It's a huge package and the part you're misrepresenting/misunderstanding is only a small portion of it. is FBG perfect? Of course not. Is there a site out there that does a better job? No.

 

[Donsmith753]

I appreciate the feedback here. We had dropped Floyd off the ranking list after he didn't practice Wednesday. He was #34 WR on the preliminary first cut rankings released on Tuesday. I can see how Floyd owners would have wanted an email specifically for that. The thing we struggle with is giving our readers the right balance of enough coverage on players vs not overloading their email inbox. Some readers want every shred of info emailed, many others want only the really important stuff. And of course, the trick is balancing out what is "important" enough.The answer is a player specific email receiving list of some sort but we're just not there yet.Apologies to the folks that would have wanted an email last night. We'll continue to try and figure out the right balance there.J

Maybe just an email of the inactives for Thursday and Monday games as you would on Sundays?

 

[Sinn Fein]

I appreciate the feedback here. We had dropped Floyd off the ranking list after he didn't practice Wednesday. He was #34 WR on the preliminary first cut rankings released on Tuesday. I can see how Floyd owners would have wanted an email specifically for that. The thing we struggle with is giving our readers the right balance of enough coverage on players vs not overloading their email inbox. Some readers want every shred of info emailed, many others want only the really important stuff. And of course, the trick is balancing out what is "important" enough.The answer is a player specific email receiving list of some sort but we're just not there yet.Apologies to the folks that would have wanted an email last night. We'll continue to try and figure out the right balance there.J

J - its your business, but I would think an e-mail with inactives would be a worthwhile venture, particularly for Thursday games. You can make it an opt-in feature when you sign-up. It would not require any commentary - just a bland e-mail, but providing incredibly useful information.

 

[Joe Bryant]

I appreciate the feedback here. We had dropped Floyd off the ranking list after he didn't practice Wednesday. He was #34 WR on the preliminary first cut rankings released on Tuesday. I can see how Floyd owners would have wanted an email specifically for that. The thing we struggle with is giving our readers the right balance of enough coverage on players vs not overloading their email inbox. Some readers want every shred of info emailed, many others want only the really important stuff. And of course, the trick is balancing out what is "important" enough.The answer is a player specific email receiving list of some sort but we're just not there yet.Apologies to the folks that would have wanted an email last night. We'll continue to try and figure out the right balance there.J

J - its your business, but I would think an e-mail with inactives would be a worthwhile venture, particularly for Thursday games. You can make it an opt-in feature when you sign-up. It would not require any commentary - just a bland e-mail, but providing incredibly useful information.

Thanks Sinnfein and Donsmith,I think that's a good idea.J

 

[Captain Fantastic]

Bottom Line: Businesses are run by people and sometimes people make mistakes. The degree of this mistake may be debated according to how valuable you view Floyd (and Gates) and whether or not their playing status would be viewed as "breaking news", but we have to call it a mistake regardless of degree.

However, those of us who have been around FBG for a looong time also recognize that the team DOES work hard to make year-to-year improvements. Personally, I believe they care about the customers and not just the bucks. Which is refreshing.

A mistake is a mistake and it's human nature to expect perfection for anything that we pay $$ for, but it happened. I suspect Joe and crew are taking this issue seriously and the above isn't just lip service.

Good luck to everyone this weekend and hopefully the Floyd issue didn't damage anyone beyond recovery.

 

[mbuehner]

Bottom Line: Businesses are run by people and sometimes people make mistakes. The degree of this mistake may be debated according to how valuable you view Floyd (and Gates) and whether or not their playing status would be viewed as "breaking news", but we have to call it a mistake regardless of degree.However, those of us who have been around FBG for a looong time also recognize that the team DOES work hard to make year-to-year improvements. Personally, I believe they care about the customers and not just the bucks. Which is refreshing.A mistake is a mistake and it's human nature to expect perfection for anything that we pay $$ for, but it happened. I suspect Joe and crew are taking this issue seriously and the above isn't just lip service.Good luck to everyone this weekend and hopefully the Floyd issue didn't damage anyone beyond recovery.

well said.

 

[Sabertooth]

Two guys I play with missed on Floyd as well.

 

[Joe Bryant]

Bottom Line: Businesses are run by people and sometimes people make mistakes. The degree of this mistake may be debated according to how valuable you view Floyd (and Gates) and whether or not their playing status would be viewed as "breaking news", but we have to call it a mistake regardless of degree.However, those of us who have been around FBG for a looong time also recognize that the team DOES work hard to make year-to-year improvements. Personally, I believe they care about the customers and not just the bucks. Which is refreshing.A mistake is a mistake and it's human nature to expect perfection for anything that we pay $$ for, but it happened. I suspect Joe and crew are taking this issue seriously and the above isn't just lip service.Good luck to everyone this weekend and hopefully the Floyd issue didn't damage anyone beyond recovery.

Thanks CF. That's exactly how we feel. Thanks for saying it better than I could.J