It sounds like you don't actually know any Gen Z's and you've just bought into what you've been told they are like. I am surrounded by them daily.
Who are you addressing this too? If me I covered this in my first post. Daily for me as well. Also been managing/working with that age range for 20+ years.
The ignorant post above his that started this dialogue in the first place. You can correct me if my assumption is wrong, but I suspect your experiences are with (relatively?) unskilled labor. In which case your perspective absolutely makes sense with this generation. Talents within it don't appear to gravitate towards that sort of work. It's not valuable to them (an important characteristic with Gen Z) and one can't make a good living in this new world in that line of work. Our elders bear 100% of the blame for the latter and I'm disappointed in their parents for not instilling values and recommendations making the former a priority.
Cause we intend to strongly encourage and borderline force our kids into some sort of service industry. That experience has greatly benefited my wife and I to get to where we are today. Dealing with the public now is quite a bit different than when we were teenagers and 20somethings, but I think those avoiding the industry are making mistakes future them will regret. I get it - it's toxic. Saying **** you with a smile on your face is not something that can be taught though. It must be learned by experience. And in that industry now-a-days there are a lot of opportunities in which you must do just that. Cause those elders that created this dysfunctional environment? That's who they're serving. And they're mostly terrible human beings.