Old iPhone, old Windows laptop. Can file transfer be done? (1 Viewer)

[Doug B]

Got an iPhone 6 (these are from 2013?) with a load of pictures on it. Got a 2012-vintage Dell laptop running the ten-year-old OS Windows 7 Professional at work.

In the recent past, with other Windows-running laptops (even older ones from, say, 2008-2010), I'd just plug in the iPhone via USB port and the laptop would recognize the iPhone as another drive. Getting photos off of the iPhone onto those laptops was a cinch.

Can't seem to do it on my current laptop, though. Current laptop does not recognize the phone as a drive. What happens when I plug in the iPhone is that iTunes pops up and gives an error message.

Really, I just want current laptop to read the iPhone as a drive. No iTunes, no iCloud, no other software or devices involved. Just phone to laptop, as I had done in the past. I have Googled this and read several articles. Nothing they've suggested seems to work.

Anyone have any ideas? Thanks in advance.

 

[simsarge]

I had a way out warranty of any kind 5S, that I couldn't get worinhg with a computer. Apple online support waked me through getting up and running again, holding my hand the whole way. Pretty sure you're not going to do what you want without iTunes/Cloud. You can try to see if they'll be able help you out tho. Probably beats random Google solutions. 

 

[Galileo]

Sounds like the laptop has iTunes installed?  What if you removed iTunes altogether?     My iPhone 6 opens iTunes automatically on my laptop, but my work desktop does not have iTunes.  When I plug in there, it just reads it like another drive.  If not, I suspect that if you can open the phone in iTunes, there is probably a setting somewhere to tell it not to automatically do that.

 

[[scooter]]

Start by removing iTunes. If that doesn't work, then re-download iTunes to the latest version.

If that doesn't work, try a different cable. Try it in every USB slot just to be sure.