belljr
Footballguy
So in pre COVID days. When we would do a software installation at a site. A couple people from my group would be there for support. We would have a set hours, usually 12 hours a day. Work a little overtime, if issues crop up we would work on them, if everything was good we end the shift go home. We never were called after that unless dire emergency. Any issues would wait until the next morning.
After 2/3 days we go home. And could support from the office if need be.
We are about to do our first large large installation since remote work and back to normal hours. Instead of flying out my manager is asking people to support certain sites.
He asked me about specific dates. I told him I need questions answered before I agree. He was surprised.
First my employment contract states I will never be on call.
My first question was will I be compensated for being on call? He couldn't answer, said something like if you are called we can figure out hours later.
I said what hours overnight for the one day is required. He couldn't answer.
He said it's like onsite support. I told him at no time was on site support 24hours. I'm not sitting around wondering if a call came in. He said well it shouldn't be 24 hours.
I basically told him until you can guarantee my answers/hours/compensation I'm not volunteering for anything....
Was I in the wrong? I know others have just said yes not knowing what they are getting into ....
I'm a team player so won't leave anyone out to dry but I don't like my manager and I'm not doing **** for free.
Eta: I'm also an hourly employee.
Edit2:. I am not worried about my employment if I rock the boat so to speak
After 2/3 days we go home. And could support from the office if need be.
We are about to do our first large large installation since remote work and back to normal hours. Instead of flying out my manager is asking people to support certain sites.
He asked me about specific dates. I told him I need questions answered before I agree. He was surprised.
First my employment contract states I will never be on call.
My first question was will I be compensated for being on call? He couldn't answer, said something like if you are called we can figure out hours later.
I said what hours overnight for the one day is required. He couldn't answer.
He said it's like onsite support. I told him at no time was on site support 24hours. I'm not sitting around wondering if a call came in. He said well it shouldn't be 24 hours.
I basically told him until you can guarantee my answers/hours/compensation I'm not volunteering for anything....
Was I in the wrong? I know others have just said yes not knowing what they are getting into ....
I'm a team player so won't leave anyone out to dry but I don't like my manager and I'm not doing **** for free.
Eta: I'm also an hourly employee.
Edit2:. I am not worried about my employment if I rock the boat so to speak
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