Follow-up time...
I got impatient, so I called the number in the comments section here.
I never received the email and the account manager I spoke to said he didn't see me in the system. I told him my friend had canceled and was sent this number in case he wanted to stay. He pulled my account and asked me why I was leaving. I explained that TWC had a better offer and I couldn't afford the Sunday Ticket. His response made me feel like I was in an infomercial.
DTV: Well Mr FC, I might be able to help save you a lot of money, would you be interested?
Me: I've got a great deal with TWC being offered, so it would really have to wow me...
DTV:
GET READY TO BE WOWED!!!
Me:
DTV: Are you currently happy with the channels you receive and your current package?
Me: Yes, happy with programming, not price.
DTV:
Well, here is what I am going to offer... The same channels, package, and everything you have right now, but it'll only be (takes a minute to calculate) $88 a month for 12 months.
Me: (thinking we are off to a good start, that is almost $30 a month)... My response; meh
DTV:
Are you a sports fan?
Me: Yes
DTV:
We're going to throw in the Sunday Ticket Max!!!!!
Me: We're still kinda expensive.
DTV:
And just for staying with us, after your first 30 days on a new 12 month agreement you get a $200 Visa Card!!!
Me:
Deal!
DTV:
And a newwwwwww CAR!!!!
Okay, the new car didn't happen, but this deal is better than any previous deal. I really hope we can do this on an annual basis.
Stick to the script gents, it is right here:
Call, set a cancel date 2 weeks out... Look out for the email. If you don't get it, call the number listed above and you should be golden.