Joe Bryant

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About Joe Bryant

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    Footballguy

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    Knoxville, TN USA

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  1. Thanks Guys and thanks for the offer to help. As David said, our priority #1 is to get this much improved for next season where it's smoother and less manual. Thanks for all the help on this throughout the thread and for being the community that wants to help. I think that's been the hardest part of us - we know how much folks love this tool and we know that most of the frustration is because they want it to work for them properly. We're not certain of next steps here but we'll likely take you up on the offers to help as Just Win said above. Thanks. J
  2. Awesome. Doug is the Man there. J
  3. That's correct. We break it out to CB and S. I'm not sure what that means for how we handle the Top 200 in the database but DB may be something we can look at for the future. But it's not available now. J
  4. Thanks. I wanted to make sure you'd seen all 3 email responses from Simon and Mike back to you. We make mistakes and try to fix them but never want it be "deaf ears". Thanks and apologies again on the trouble getting it going for you. J
  5. That's true mq. But better is the report button. If you see someone that's just intent on wrecking a thread, always use the report button. That's how we saw this. J
  6. Take a couple of weeks off. If you can be cooler when that's up, try again. If you can't, please find another board. J
  7. Hi King We've had some issues synching with the MyFBG classic that we've been working through. That's why we created the Troubleshooting article as it's focused entirely on anyone that has trouble with the MyFBG Classic. If people are having trouble, we're asking that they send to apps@footballguys.com and we'll do our best to help. J
  8. I don't know anyone who felt this went well. We made a mistake and we did our best to fix it. That's our bottom line. I'm pretty sure we'll make mistakes in the future in we'll do the exact same thing and try to fix them as well. And there was no email to customers as we had the current MyFBG Classic ready where the vast majority of our people never knew we'd even tried something new. We sent the "How To Get The Most From FBG" article to help people make sure they knew how to get going with it and then the Troubleshooting article to try and help people who had trouble. I'm sorry if you wanted something more but that's what we've done. J
  9. Thanks. We'll try to do that. We'll definitely keep working hard. Again, what happened was we tried to implement something that wasn't quite ready. I'd love to promise we'll never make a mistake again but that would be foolish on my part. I think it's safe to say we learned some valuable lessons about new features for sure. And definitely I hope we can move on to trying to help folks win their leagues. Best to you in all of them. J
  10. Thanks. I'll make sure they see what's up there. Apologies for the trouble. J
  11. Top 200 Forward is now live. J
  12. What is your email address so I can have them search for it? And Top 200 Forward is on the way. J
  13. Hi Houston, I'm not sure what would be in a "State Of The Union" that isn't here. We tried to implement a new version of the MyFBG that we had problems with. It just simply wasn't ready. We scrambled and went back to the old MyFBG we'd had in the past. It was painful for users and for us. I apologized. We listened and made the decision to go back to the old MyFBG like we did. Many folks here were a big help and we thanked them for that. That's well documented here. We're now onto the season and trying to deliver all the content we've promised just like we always do. I'm sorry that our State of the Union is pretty boring but I'm not sure what else is to be said. We made a mistake in trying to roll out something that wasn't ready enough. Apologized. Fixed the mistake and now are doing what we've promised to do in deliver the content people signed up for. It's kind of boring but that's where we are. J
  14. Hi 4th. Are you emailing to apps@footballguys.com? Something is off somewhere as they are responding to all emails. Can you try again? Or send to Bryant@footballguys.com and I'll forward it to them? Thanks. J
  15. Yes, I sent out an email to all the Insider PRO subscribers with Adam's articles on how to get the most out of FBG which has a ton of how to use MyFBG Classic. We've had a handful of people that needed help. Houston, if there's something specific we can help with, please shoot an email to apps@footballguys.com with your info and they'll see if they can help. Thanks. And thanks again to everyone for the help as we worked through this. J