Guess my point is not clear. It's not about the refund, it's not about the lost opportunity cost on my money, and I'm not arguing the merits of e-filing vs paper filing. All I am saying is that if they ask me to wait 3 weeks for a refund and wait 6 weeks to contact them, I can live with all of that. But to have a system where, after 12 weeks now, they can provide zero information about whether they have my return or not, and they are completely unreachable by phone, that's purgatory to me. I have zero recourse. As I wrote before, thanks to the poster who linked to a site that may connect me with a human on the phone. I am still working in that. Any other ideas for getting any info about my return would be greatly appreciated.