Perhaps companies might need to train people then.
My company doesn't really bother training anyone....and it shows.
I'm probably going to lose my job because I've raised such a stink about this. Boss wants answers, I tell him what the problem is and where the problem originates. He says to fix it, I say no one has trained us how to do it in the system and our license is expired with our software so we can't even call support for help. He says to manually do it myself, I say I can do that but it's going to take 3x as long, will get us even further behind than we already are, and the same problem will be there when we try to do this again next quarter. He says I'm busy and walks away. Told him last month that we're not doing this anymore, not only are we stunting our growth long term because we spend too much time trying to patch holes instead of spending our time doing more profitable tasks but now it's hurting our bottom line too - a couple of these problems have pissed customers off enough that they've walked away. Now he's spent more time than usual on the phone recently and has taken an unusual amount of them outside or in the conference room.
This is probably for the best...