CurlyNight
Footballguy
Love self checkout. I love going to the store between 9 am and 10 am on weekdays. Easy in and out.
And every fourth item is free if you know what you’re doing.Love self checkout. I love going to the store between 9 am and 10 am on weekdays. Easy in and out.
Cartoon characters call that the four finger discount.And every fourth item is free if you know what you’re doing.
Interesting article why Walmart is concerned about Aldi more than other stores. They aren't for everyone but I embrace their cheapness in operations.No you're not. Or at least i don't. I shop at a variety of stores, but one of the reasons Aldi has become #2 on my list (behind a local market) is the cost. Why is the cost so low? They don't have baggers and it's on the customer to take care of the carts, among other things in their business model. Like any sane person I'm selective about what I actually buy there, but that's where we get many of our staples. $0.59 for a bag of pretzels, $0.49 for a dozen eggs, $1.49 for cottage cheese, $1.79 for a pack of ice cream sandwiches, etc. Sign me up.
We're getting our first local Aldi's in a few months. Looking forward to trying it out.... one of the reasons Aldi has become #2 on my list (behind a local market) is the cost. Why is the cost so low? They don't have baggers and it's on the customer to take care of the carts, among other things in their business model. Like any sane person I'm selective about what I actually buy there, but that's where we get many of our staples. $0.59 for a bag of pretzels, $0.49 for a dozen eggs, $1.49 for cottage cheese, $1.79 for a pack of ice cream sandwiches, etc. Sign me up.
I manage a small but successful retail business. While I think that the majority of our customers are amazing--I will say that many modern day consumers can absolutey be dooshy. In the past I have actually contemplated starting my own thread where I post some of the interesting things that occur in my life and workplace--including some stories about interesting consumer interactions. Full disclosure--I'm not saying that I fully agree or disagree with the OP as I honestly did not read his entire post.
Me neitherI am not bagging ####.
I actually prefer to bag my own stuff.I am not bagging ####.
I'm going to try this.I also think I'm the most efficient Aldi customer ever. I line everything up on the belt in the order I want to pack it (for example, cans first, bread last) and am as fast packing as the cashier is scanning.
Also, you get a test drive of the cart to see if it has that bad wheel or is really noisy. Can always swap for a new ride at the door.Not sure why I started doing it but whenever I go grocery shopping, I grab a cart from the parking lot and bring it in to use. I never take a cart back outside because I grab $20-$50 each time I go and that is 3-4 reusable bags of stuff only.
If everyone grabbed a cart when they went into the store, it'd help out each shopper.
The way check out areas are arranged around here, customers have to walk around a large square block to get to the bagging area so that you can even reach the bags without reaching into the cashier's space. Then you'd have to walk back around to where the customer normally stands to execute the payment. And you'd (likely) be prompted to pay in the middle of bagging so you'd have to make trip back and forth twice.I actually prefer to bag my own stuff.
I am faster and i dont need an extra set of hands on my food.
Asparagus doesn't just grow on trees, you know.It's really difficult and expensive to make things like asparagus water. They have to protect their inventory.Kind of off-topic, but does anyone know why Wholefoods has security like it's protecting diamonds and jewelry?
Our WF has like 3 off-duty cops at all times and they're fully locked and loaded. Guns, tasers, bullet proof vests, tactical gear.
We're getting our first local Aldi's in a few months. Looking forward to trying it out.
It's all good when bagging, cart retrieval, etc. is an honest, upfront expectation of a business in exchange for lower prices.
I swear this same thing used to happen to me. Then one time I debated going into the frozen food aisle and instead went to the checkout. No line. I have never gone into the frozen food line again and have not been stuck in a line. Probably 8 trips now. Dead serious. Obviously completely anecdotal and superstitious, but hey why risk it? Nobody really needs anything from the frozen food section anyway.jhib said:My problem with Aldi is that whenever I walk in, there are three basically empty open register lines. Then I shop for 10 minutes, get to the front only to find one open register with five people waiting in line with full carts.
Happens every single time, like magic or something.
Frozen berries for, like, $1.95 a bag.Nobody really needs anything from the frozen food section anyway.
I got 2 lbs of fresh strawberries for 2.50 at meijer and a pound of fresh cherries at 1.69/lb.Frozen berries for, like, $1.95 a bag.
I almost always grab a cart from the lot and bring it in... preferably one that’s not even in a corral If I can help it.Mario Kart said:Not sure why I started doing it but whenever I go grocery shopping, I grab a cart from the parking lot and bring it in to use. I never take a cart back outside because I grab $20-$50 each time I go and that is 3-4 reusable bags of stuff only.
If everyone grabbed a cart when they went into the store, it'd help out each shopper.
Can't beat the feeling of jumping on a trampoline and eating cheese at the same time.OrtonToOlsen said:I like Aldi because I can get an 8oz bag of cheese for $2.25 and a mimi trampoline for $17.
EYLive said:When you say retail, you really just mean grocery stores, right? When I think "retail", I think Target, Victoria's Secret, Best Buy... in that order.
I've worked in a lot of different retail settings my entire life.Are you aware that there are different types of retail? I didn't think so, since you needed to copy and paste a definition, dummy. Go back to shooting your guns or whatever it is you do these days.
Seriously, what is the big deal with all these ivory tower snobs in here? Whatever gets me out faster is what I want. If there’s a separate bagger, great. If not, I ain’t too proud to bag.parasaurolophus said:I actually prefer to bag my own stuff.
I am faster and i dont need an extra set of hands on my food.
#rejectedpitchesforendingthemanshowCan't beat the feeling of jumping on a trampoline and eating cheese at the same time.
Just did this tonight. I pull into the parking lot and see two carts nowhere near the cart corral. I grabbed them and wheeled them in. Just so happens an employee was outside retrieving those kid wagons (animal, minivan almost carts), said thanks to me, and went back out. I didn't even realize it was an employee because I realized later on. The only question I have is, "Who thinks its a good idea to leave two carts, on a hill, away from the corrals, and be okay with it?" People are rude.I almost always grab a cart from the lot and bring it in... preferably one that’s not even in a corral If I can help it.
This accomplished two things...
1) helps ensure someone’s doors don’t get dinged.
2) helps ensure the damn baggers are inside to bag my groceries
This is true. I hate working Sundays unless I get a morning shift out by 12 or 1. Working after 11AM absolutely sucks. I do a 1-7 shift this Sunday so I'm ####edMy carefully collated personal research has proven Sunday mornings before 11AM to be the prime grocery shopping time. So no need to get up super early. Just gotta get in and out before 11 when churches start letting out.
No the only one who is would be my full time manager. I'm trained by the state with legal liquor people who work for my company to answer any questions or solve issues that may arise. We also do not sell Hard Liquor at the store YET.do you work for a state liquor store and are an employee of the state?
I'd obviously revise the wording of some of this if I were present it in a professional manner. Most of the higher ups started at the bottom so they do understand their employees frustrations. My Current President started out at the company 35 yrs ago as a bagger when he was 15. First time he came in was personable, asked lots of questions and even asked if there was anything he could do for the store to make it better. He saw me help a customer out big time. He gave me $100 as a reward plus his business card. Said you ever need me feel free to email or call. Every time he comes in he says hi to me still.I understand what you are saying about demanding customers. But, as you mentioned there are those that are not so demanding. It all evens out. You give a little extra, you take a little extra.
The question I would have, if you showed your list to your manager, his/her manager, and the owner/CEO of the company, would they agree with you or ask you to turn in your shirt?
Actually this is wrong. I've had hire ups and even friends parents who worked in retail or know people in retail who work for hire ups and said thats mostly a BS term Employers give to their employees to make sure the employees treat the customers well. It's a psychological tactic to get the employee not to argue with the customer nor try and show the customer is wrong and you are right and embarrass them.bagger said:You listed a lot of rules but there is only one rule in retail.
the customer is always right.
So are you a state employee - or some kind of a unionized offshoot of that?No the only one who is would be my full time manager. I'm trained by the state with legal liquor people who work for my company to answer any questions or solve issues that may arise. We also do not sell Hard Liquor at the store YET.
A) no My expresses are 15 or 10 or less. If you have 20 items you get in a regular line. In fact my ASD went over this today with a co worker of mine and myself I'll explain in part bjhib said:I find a few of your points confusing, but especially this one.
a) You want the person with 20 items to go to the express line?
b) There are places where you can only purchase a lemon at one of the available registers?
I really hate people who think it's so easy to hire people. This isn't your mom and pop store days where every lane is open and a bagger. Most kids don't want to work a grocery store. Kids have schedules for school and other things. Yes there are baggers like this but not all of them. This also isn't the days where a bagger just did Carts/Bags. They have to clean the restrooms, do the trash around the store, clean shelves or spills etc. Grocery stores are also a lot more strict on availability. My department will refuse to hire anyone now who can't work Fri/Sat/Sun from Opening shift to closing shift simple because of an issue we started out with of two of our employees no longer with us who didn't want to work those days. The one girl claimed Sundays wouldn't work do to bus schedule which is BS she just wanted to not work Sundays. The other guy wanted Saturdays off as he was incredible lazy. If you play sports in school you are literaly told to pick the sport or your job. Most will pick the sport then work the seasons theres no sport. Then you have the college kids. Some come back for the summer while others won't and most leave during the school year do to where they go to college.[icon] said:Odds Djackson is a millenial: 100%
What a whiny rant. Agreed with those who say you’re missing the main rule that customers are the reason you even have a job.
And I’m not bagging your groceries. If you have to ring then bag a $300 order, you don’t get to be mad at the customer, you should be mad at:
1) Your manager who can’t schedule for #### and has 3 baggers for a Saturday afternoon with 7 lanes open.
2) Your lazy dip#### baggers who spend more time riding carts in the lot or actively avoiding doing anything but their jobs.
Those are your problem, not the customer who’s reluctant to do a service they’re paying for. I’m also not volunteering to bus my own table at a restaurant to save the waiter the effort because the busboys are lazy. That’s on the manager and busboys.
If We are going to have to bag our own groceries, we might as well buy everything online... then entitled retail twits will lose their jobs.
You'd be surprised of the customers who talk to the people at the register. Especially if it's a regular customer who comes in their line often. I know almost all my regulars first or last name and greet them as such. They know me. We have mini convos on weather, how's the families, sports, etc. Found out one of my regs helps put on big gigs for bands. He's basically is paid money by bands and sponsors for the event and then plans and hosts it kind of like an event coordinator. He's hosted KISS, Skynard, President Obama, Modanna, Little Big Town, Montgomery Gentry, Def Leppard to name a few. I've also gotten business cards of customers as well.belljr said:Who talks to employees at a super market, outside the deli people
The deli and seafood counters are the only ones I choose to communicate with. They earned it
ACME got rid of ours when we switched over. We literally had over 100 customers complain about not having it. When we did our first renovations they put them back in. Some people like it for a few small items and don't want to wait in the express lane. they can get in and out. It doesn't impact the human as much like you said if it's done right.pollardsvision said:Was just discussing this with my dad. I pretty much only use self-checkout, and while I don't really know the impact it has on jobs, my feeling is that self-checkout, done right, can help stores get people in and out faster, meaning more money and more product moving. So, other jobs and more money to pay people with. I'd suspect self-checkout often leads to cashier jobs being moved to other parts of the store (or warehouses). And a good self-checkout attendant is worth their weight in gold. Just my guess.
One thing I have noticed, just anecdotally....the stores with the most self-checkout lanes seem to just have more people working there (often, including human cashiers). One store chain known for not doing self-checkout around here (Food Lion) just doesn't seem to employ very many people at all. Often they only have 2-3 cash registers going. Go down the street to Kroger during the same time of day, and they'll have 6 self-checkouts going along with 8-10 human cashiers. I go to Kroger because I'm going the GTH in and GTH out, even when the parking lot is full.
My feeling is that if a store can succeed in efficiently getting money out of your pocket, they'll have plenty of jobs.
You are in a select group of a few. Many will refuse to pay their bill or refuse to get any of the items and walk out. Then the cashier needs an override and the line is held up more. I've had customers try and complain prices after it's rung out and they get mad when I tell them I can't do anything about it that's on the service desk. A once the transaction is complete the price adjustments fall on you going to CS. B most cashiers aren't trained for the service desk to adjust prices after a transaction is completebrun said:Aside from grocery shopping, I mostly go into stores for something I don't want to wait a couple days to get. I have worked retail as a temporary fill in job and agree there's a lot not to like about it. Thoughts & Prayers
In doing my part to keep the checkout process moving along. When there's a line behind me at checkout and I want to challenge a price. I just complete the transaction and go to the service desk to get it fixed. Am I alone in this?
Funny Amazon won't be doing the business they think they are. Most grocery stories including mine offer home delivery and it's not as popular as one may thinkglvsav37 said:Good news is that amazon will be delivering all of our groceries in a few years so you won't have to worry about anyone coming in and bothering you b/c the store won't be there anymore.
Regardless, If you are in retail or any other customer facing position, you are there for the customer 100%. Yes some customers are complete #######s and others are nice and respectful. But I got bad news for you, I work in a corporate environment and guess what, I have colleagues who are nice and respectful and others that are complete #######s. Its not just limited to retail (or food service/restaurants which I did when in college). Thats life.
Well I heard a self check out man, is half a man, with no sense of pride ….Seriously, what is the big deal with all these ivory tower snobs in here? Whatever gets me out faster is what I want. If there’s a separate bagger, great. If not, I ain’t too proud to bag.
Most baggers aren't even told how to bag correctly. I only knew how to from shopping with my mom and always helping bag and stuff.Godsbrother said:I always like bagging myself. For some reason all of the baggers in our area seem to think that putting more than 2 items in a bag is against the law.
Wrong I'm a Gen X person. Not always the managers fault and some people think because a person has a minimum wage job and you don't you can treat them like ####. You treat everyone with respect. People think they can do and act as they please in this country without a care for others and become entitled. It's a huge problem with this country and has gotten worse with the current administration in the White House.Ghost Rider said:You nailed it.
Most people have become entitled and lazy. I've gone to other retail stores and seen some corporate exec get all pissy because the Wendy's messed up his food order threatening to call corporate and get this young kid fired who was on the first day of his job. The biggest issue I've seen is the bigger up in the work life they are the more entitled and more douchey or #####y they get. They think because they have a 401K and make a salary 75K or more over you they should kiss the ground said person walks on. Like I said to the OP of the post if it wasn't for my company and others most people would be hunting/gathering, cleaning, prepping and cooking their own food themselves. Something I highly doubt many are capable of doing. We just make it more convent for you where you might need to clean the food before cooking not including other prep work on a recipe. Yeah cool you have a job where they pay you100K salary. Money is cool but the way I see you come in here and ##### about it all the time and then take it out on us and act entitled because of your job status doesn't seem you really enjoy that job. I have a customer who had 150K job a year got a promotion and got 200K. Absolutely hated it from a stress stand point and way less family time. Saw his wife and kids I want to say in an entire week for maybe 8 hrs at most and worked weekends. He ended up quitting. He was a complete jackass too but the minute he quite got a less stressful job and was making only60K a year he was one of the nicest customers you had that day. That status isn't all that its cracked up to be.MAC_32 said:I don't agree with a lot of this. Any time one can help with the efficiency of an operation I think they should do it. Sure, if your help will just cause further delay then don't. But my wife and I practice a lot of what he is asking of others. We respect other people's time and try to think outside of our immediate wants.
Nah we just laugh at the customer and call them an ####### especially if they then start making problems. Then you always got the overly too happy person who tells you to smile more at the register. One lady complained about my co worker not smiling enough. I guess she needed something to ##### about that day to us. My SD he said couldn't help but have a chuckle with my co worker about it.MAC_32 said:"This is where I am supposed to say 'I I guess this is free' then the second I leave you make fun of the customer to your co-workers."
Almost always yields an audible laugh.
Could be true but usually not all of them. I have a manager who works his ### off daily. When you work with him it's non stop. He's great but he expects certain things done within a time because he has a chart that works well he's estimated from doing himself over the years how long some project should take. I've had people stop and look at their phone while he or I have held a ladder. Like look I'm being nice and need you to please move and then after the 3rd time because you either ignored me or just aren't paying attention I have to raise my voice in a way to have you look up. Or maybe there was an incident that happened that was out of our hands like a call out or someone got hurt on the job. Maybe theres a spill that needs to be cleaned up and we are rushing to get to it because some idiot wants to try and walk into the spill, intentionally fall over so they can sue us?parasaurolophus said:These first four read like a crappy retail employee playbook.
Somebody was too lazy to go get the carts and put them in the front of the store. Somebody else is running late for work so they have to run to the back to punch in/log in before getting dressed so their time sheet doesn't show them as being late. Then an employee is in a rush to get stuff done because they spent too much time chatting about youtube videos and now demand that customers gtfo the way so they can hurry. Another employee is hungover so they cant wait to shove the fast food they bought in the front of the store in their face as they walk through the store instead of being a decent well mannered individual and eating in the employee break room. Probably playing some dumb video on their phone while walking through store eating a slice of pizza and expecting everybody to part for them like the red sea and have to listen to their phone.
Then of course we have the stupid dishonest marketing department employees that love using fine print. 10 for 10!!! well actually in microscopic print they are 1.00 each. Then of course you have the 4 for 12 but they are 4.49 each in the fine print. Oh I am sorry Mr. Lazy employee that my grandma has to bother you since she didn't read the newspaper spam that you sent to her that she cant opt out of and she cant get down on her hands and knees to read the stupid little tag that you purposely put on the bottom shelf because you don't want people to actually know the real deal.
Nope This is mostly about people who are regulars like this. Like the person I mentioned who complained today. They were livid with my ASD. One of the nicer people in the regs. We chalked it up as boy he must've had a bad day.glvsav37 said:I'm in the same camp, but I also know that while I normally respect peoples time, but sometimes I'm not. You cant be Mr Rodgers 100% of the time for a variety of reasons. I don't think anyone can be, even the nicest people can be having tough day or be distracted or just not 100% in tune with everything all the time. Problem is that we don't always interact with the same cashier each time we go to the store, so there is no way for that employees to know "wow, Mr Glvsav37 is rude today, maybe he's having a bad day?" Instead the OP is lumping all of those single bad interactions, among 100s of people per shift into 'us people'
Have I checked out while on my cell phone, yea...didi I like it, no, I try not to let it happen, but it does. Sorry Mr Cashier, but thats life. I'm moving around getting through my day, and you are standing there working. When i'm working, I don't get caught up in my phone, but I also don't interact with other people mostly. Maybe the next 10 times I check out, my phone is in my pocket, does it still make me a bad customer in the OP's eyes?
Bingo. Most of my younger co workers are only working there because of the old "My parents made me get a job." I was the same way at one point or time. When I realized well this job might be my life work environment I should probably change my mind set and make the most of it and I have. More engaged, know people who come in who are supervisors and corporate people (VP of the company lives 3 blocks from the store in my township been invited to their parties) regular who seem to notice the good job I do. One SD is fighting to get me full time. Some co workers are there for a college job etc. If customers are expecting 5 star restaurant service at the local Kroager/Food Lion/ACME/etc they are kidding themselves and need a reality checkMAC_32 said:You're not wrong, but I think it's important to note who those actual employees are. For many it's either a first job - or a side job. Many other fits, but those two immediately came to mind. Some are going to approach it the same as they would anything else they do - whether good or bad. If you expect the norm to be the good then you're kidding yourself. If you expect quality service then you have to pay for it. Because the ones at this company that are actually making money making the decisions that create the environment you're describing aren't actually on site. I won't speak for anyone else, but I'd rather put a little more effort in and pay less.