I opened up a question from the help center with the following text:Hello,I have been a long time subscriber of your fantasy football service for my league since aprox 2000 and have been happy with your service.The last few seasons, we have been contemplating moving to a new hosting service. The only thing holding us back form moving to another hosting site has been the league history functionality.The recent raise in price has pushed me over the threshhold of the amount I would pay for the service provided by your company.With the payment deadline looming coming on or by 11:59pm ET July 16, 2009, I am submitting this request to offer you a chance to retain us as a customer by offering a goodwill discount as a longtime subscriber of your service for both football and basketball leagues.Please take the time to review this request and respond as your earliest convenience. We don't want to have to start over on another hosting service but we are finally willing to do so.Thanksand there response was as follows:Response (Roger R.) 07/14/2009 11:43 AMOkay, I have been given permission to provide you the $129.99 fee. Pay when you are ready and then update this incident. I will then process a refund for the difference.