Debating About Reporting A Service Company (1 Viewer)

[BroncoFreak_2K3]

Time for an attorney?

Yeah, maybe, but part of me things I would just be shelling out even more money that I won't get back. I would have to sue for an insane amount of money to get back what I already paid, my time, and whatever I have to pay an attorney. The couple of other times I had to use an attorney, even though I won, I actually lost money.

Probably true...but in the meantime I'd be going full scorched-earth on that SOB over every social media outlet I could. Do you have local reporter that does "problem-solvers" stories? We have a great guy in the Detroit area. He does his "Hall of Shame" episodes specifically for lousy MFers just like this.

Hall of Shame

Stories and video from FOX 2's Hall of Shame.

www.fox2detroit.com

 

[fruity pebbles]

A detailed negative review on Google, Facebook, yelp etc is a powerful thing. It’ll cost him a lot more than $2000 in lost customers.

 

[Anarchy99]

Time for an attorney?

Yeah, maybe, but part of me things I would just be shelling out even more money that I won't get back. I would have to sue for an insane amount of money to get back what I already paid, my time, and whatever I have to pay an attorney. The couple of other times I had to use an attorney, even though I won, I actually lost money.

Sorry bud. Awful situation. I think I’d email the owner, so there’s a paper trail, one last time and let him know that he knows this is ********, $2000+ in charges and nothing was actually done, that you need to come to an equitable amount that’s fair or you are going to trash his company on every review site and Facebook. After that it’s up to the credit card company. If that doesn’t work, I think I’d file a claim in small claims court.

At this point, I am pretty much pot committed to seeing if my dispute can go through when filed properly. As a small business owner myself, that's another thing that I have found to be self-limiting. I have gone to small claims before to try to compel people to pay what they owed me. I would always win, and never get a dime. The only way to force them to pay is to keep going back to court (and hear more excuses). It ended up costing me 5 times what I filed for in lost revenue. I also have taken other businesses to small claims and won . . . and they never paid either. I always win, but never collect anything. The last time I took a business to small claims court, I got awarded the max could award, but I had to go 5 or 6 times, and eventually the place filed for bankruptcy and reopened under a different name. There was literally nothing I could do about it.

By disputing the oil service companies charges, that would have been the route I would have expected (that they took me to small claims court). Maybe the rules have changed, but the only way I would consider going to small claims is if they let you add in lost wages for all the time it took that got wasted as part of my claim.

 

[BroncoFreak_2K3]

A detailed negative review on Google, Facebook, yelp etc is a powerful thing. It’ll cost him a lot more than $2000 in lost customers.

Ohhh yea!

I know what you mean Dave when you talk about the small claims route...it's often a long tedious no win proposition.

Did the negative Google review one time for a lemon of a car I bought from this shyster used car dealer one time. That Google review is still the first review anyone reads on his site and I've gotten several responses from it from potential customers thanking me for the heads up. I'm sure he's lost some significant revenues because of it. It does give me a little satisfaction if nothing else.

 

[Anarchy99]

Oh, forgot the best part. My bank asked me to talk to the owner of the business and have him write me a letter saying he agreed to refund my money.

 

[Anarchy99]

A detailed negative review on Google, Facebook, yelp etc is a powerful thing. It’ll cost him a lot more than $2000 in lost customers.

Ohhh yea!

At this point, I just want my money. Give the owner one last chance before I go social media, town forum, and negative review crazy?

 

[fruity pebbles]

A detailed negative review on Google, Facebook, yelp etc is a powerful thing. It’ll cost him a lot more than $2000 in lost customers.

Ohhh yea!

At this point, I just want my money. Give the owner one last chance before I go social media, town forum, and negative review crazy?

I would. Quickest way to a resolution.

 

[BroncoFreak_2K3]

A detailed negative review on Google, Facebook, yelp etc is a powerful thing. It’ll cost him a lot more than $2000 in lost customers.

Ohhh yea!

At this point, I just want my money. Give the owner one last chance before I go social media, town forum, and negative review crazy?

Yes

 

[Anarchy99]

Here's another update. My bank was able to get the charges to my card provisionally removed. There will be an investigation, and it will go to arbitration (my bank vs. their bank) to determine the outcome, but that will take months. In the meantime, the service company sent me a bill. Still no breakdown or explanation of what they are charging me for, and it's slightly less than what they billed my card. I haven't budged from my stance that they are shady as the day is long. Best way to proceed from here? Contact them and tell them to take their bill and shove it?

 

[John123]

Here's another update. My bank was able to get the charges to my card provisionally removed. There will be an investigation, and it will go to arbitration (my bank vs. their bank) to determine the outcome, but that will take months. In the meantime, the service company sent me a bill. Still no breakdown or explanation of what they are charging me for, and it's slightly less than what they billed my card. I haven't budged from my stance that they are shady as the day is long. Best way to proceed from here? Contact them and tell them to take their bill and shove it?

Missed that this thread had been updated. You can either do what you proposed or just ignore them. I suspect it will drive them crazy if you choose not to engage. Let the billing dispute between the CC companies play out. Nothing you do now will impact that and at the end of the day all you should care about is not paying them and not having to deal with them ever again.

 

[Anarchy99]

Here's another update. My bank was able to get the charges to my card provisionally removed. There will be an investigation, and it will go to arbitration (my bank vs. their bank) to determine the outcome, but that will take months. In the meantime, the service company sent me a bill. Still no breakdown or explanation of what they are charging me for, and it's slightly less than what they billed my card. I haven't budged from my stance that they are shady as the day is long. Best way to proceed from here? Contact them and tell them to take their bill and shove it?

Missed that this thread had been updated. You can either do what you proposed or just ignore them. I suspect it will drive them crazy if you choose not to engage. Let the billing dispute between the CC companies play out. Nothing you do now will impact that and at the end of the day all you should care about is not paying them and not having to deal with them ever again.

My concern moving forward if I ignore them is they seem like the type that would send me to collection and report me to credit bureaus for non-payment. They already know I am peeved at them, but do I need to send them a formal letter disputing the charges and officially tell them that I won't be paying? I also wouldn't put it past them to take me to court and try to tack on thousands of dollars in attorney fees, fines, interest charges, and penalties.

 

[fruity pebbles]

A bill for what? They already charged your credit card which is being disputed. They expect you to pay twice?

 

[ThaPenguin]

If you want to reach out to them, I would keep it in email format so everything is in writing, and insist all responses are via email. Enough of the phone back and forth.

 

[Anarchy99]

A bill for what? They already charged your credit card which is being disputed. They expect you to pay twice?

They billed my credit card. I disputed it (so the money got taken away). Since they have collected $0 so far, they mailed me a bill. That's where we're at. I would guess while the credit card dispute is ongoing, they will consider the juice to be running and will probably assess 2.5% ($50.00) interest each month in the meantime.

 

[gianmarco]

Here's another update. My bank was able to get the charges to my card provisionally removed. There will be an investigation, and it will go to arbitration (my bank vs. their bank) to determine the outcome, but that will take months. In the meantime, the service company sent me a bill. Still no breakdown or explanation of what they are charging me for, and it's slightly less than what they billed my card. I haven't budged from my stance that they are shady as the day is long. Best way to proceed from here? Contact them and tell them to take their bill and shove it?

Missed that this thread had been updated. You can either do what you proposed or just ignore them. I suspect it will drive them crazy if you choose not to engage. Let the billing dispute between the CC companies play out. Nothing you do now will impact that and at the end of the day all you should care about is not paying them and not having to deal with them ever again.

My concern moving forward if I ignore them is they seem like the type that would send me to collection and report me to credit bureaus for non-payment. They already know I am peeved at them, but do I need to send them a formal letter disputing the charges and officially tell them that I won't be paying? I also wouldn't put it past them to take me to court and try to tack on thousands of dollars in attorney fees, fines, interest charges, and penalties.

They can't do any of those things without proof. If they do, you can contest it. Same way I can't just make up a bill and send it to collections against you.

They have no signed work orders or anything. No collection agency will be able to enforce anything.

 

[fruity pebbles]

A bill for what? They already charged your credit card which is being disputed. They expect you to pay twice?

They billed my credit card. I disputed it (so the money got taken away). Since they have collected $0 so far, they mailed me a bill. That's where we're at. I would guess while the credit card dispute is ongoing, they will consider the juice to be running and will probably assess 2.5% ($50.00) interest each month in the meantime.

I mean, I imagine they can send it to collections. If the credit card rules in your favor, it would be pretty easy to contest. Going to be a huge hassle though, as if it hasn’t been already I guess. I hope you posted a ton of bad reviews on them.

 

[belljr]

So if it's a small company I doubt they have a collection agency that reports to any credit.
Maybe things have changed but my wife at her current company a long time ago to make extra cash worked in the "collection branch". They just created a company, and my wife would send letters using the company letter head and make phones calls. She would do the threaten credit etc etc. She was just trying to get whatever back rent she could lol.

I'm sure this varies

 

[gianmarco]

Here's another update. My bank was able to get the charges to my card provisionally removed. There will be an investigation, and it will go to arbitration (my bank vs. their bank) to determine the outcome, but that will take months. In the meantime, the service company sent me a bill. Still no breakdown or explanation of what they are charging me for, and it's slightly less than what they billed my card. I haven't budged from my stance that they are shady as the day is long. Best way to proceed from here? Contact them and tell them to take their bill and shove it?

Missed that this thread had been updated. You can either do what you proposed or just ignore them. I suspect it will drive them crazy if you choose not to engage. Let the billing dispute between the CC companies play out. Nothing you do now will impact that and at the end of the day all you should care about is not paying them and not having to deal with them ever again.

My concern moving forward if I ignore them is they seem like the type that would send me to collection and report me to credit bureaus for non-payment. They already know I am peeved at them, but do I need to send them a formal letter disputing the charges and officially tell them that I won't be paying? I also wouldn't put it past them to take me to court and try to tack on thousands of dollars in attorney fees, fines, interest charges, and penalties.

Read here

 

[Anarchy99]

Here's the latest. My credit card dispute went my way, and the service company was officially denied payment from my account. As expected, the company started invoicing me instead. On the back of their statement, it says if you disagree with the amount due, you have to notify them in writing. I sent them a letter indicating I never agreed to the services that were completed, they have nothing to show I agreed to the charges, and I would not be paying any of the amount they claim I owe. Taking things one step further, I said if they continued to bill me, I would take things to the state attorney general's office, file a formal credit card fraud complaint, and take to social media and public forums to reflect on my negative experience. The owner of the company has called me twice to discuss things, which I have let go to voicemail. Every time they told me things verbally, they did the complete opposite, so I am not all that keen on them keeping their word. Thoughts on how to play things moving forward?

 

[STEADYMOBBIN 22]

Here's the latest. My credit card dispute went my way, and the service company was officially denied payment from my account. As expected, the company started invoicing me instead. On the back of their statement, it says if you disagree with the amount due, you have to notify them in writing. I sent them a letter indicating I never agreed to the services that were completed, they have nothing to show I agreed to the charges, and I would not be paying any of the amount they claim I owe. Taking things one step further, I said if they continued to bill me, I would take things to the state attorney general's office, file a formal credit card fraud complaint, and take to social media and public forums to reflect on my negative experience. The owner of the company has called me twice to discuss things, which I have let go to voicemail. Every time they told me things verbally, they did the complete opposite, so I am not all that keen on them keeping their word. Thoughts on how to play things moving forward?

Start invoicing them for the time you use dealing with them

 

[John123]

Here's the latest. My credit card dispute went my way, and the service company was officially denied payment from my account. As expected, the company started invoicing me instead. On the back of their statement, it says if you disagree with the amount due, you have to notify them in writing. I sent them a letter indicating I never agreed to the services that were completed, they have nothing to show I agreed to the charges, and I would not be paying any of the amount they claim I owe. Taking things one step further, I said if they continued to bill me, I would take things to the state attorney general's office, file a formal credit card fraud complaint, and take to social media and public forums to reflect on my negative experience. The owner of the company has called me twice to discuss things, which I have let go to voicemail. Every time they told me things verbally, they did the complete opposite, so I am not all that keen on them keeping their word. Thoughts on how to play things moving forward?

They told you to notify them in writing. You should tell them any correspondence should be in writing as well.

 

[gianmarco]

Here's the latest. My credit card dispute went my way, and the service company was officially denied payment from my account. As expected, the company started invoicing me instead. On the back of their statement, it says if you disagree with the amount due, you have to notify them in writing. I sent them a letter indicating I never agreed to the services that were completed, they have nothing to show I agreed to the charges, and I would not be paying any of the amount they claim I owe. Taking things one step further, I said if they continued to bill me, I would take things to the state attorney general's office, file a formal credit card fraud complaint, and take to social media and public forums to reflect on my negative experience. The owner of the company has called me twice to discuss things, which I have let go to voicemail. Every time they told me things verbally, they did the complete opposite, so I am not all that keen on them keeping their word. Thoughts on how to play things moving forward?

Perfect.

I wouldn't do anything else. They have nothing they can do at this point.

 

[The Z Machine]

I would write another letter to the owner and tell him all future communication will be in writing. Time to think like a lawyer.

 

[The Z Machine]

Or just do nothing until he harasses you and you call the cops for a restraining order.

 

[STEADYMOBBIN 22]

Or just do nothing until he harasses you and you call the cops for a restraining order.

Yeah, this was going to be my serious response.

No agreement, no Dinero.