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Have you ever used Uber/Lyft (1 Viewer)
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Scoresman
Footballguy
I've been told this by many, many Uber drivers. I've never tipped and my wife and I both have a 4.9 rating.
Doctor Detroit
Please remove your headgear
No you haven't.
Maybe this will help you, maybe not.
Doctor Detroit
Please remove your headgear
7 Things You Do That Annoy Your Uber Driver2. You don't tip.
While Uber's official policy says you're not required to tip your drivers, you can and probably should.
Just as you would tip a taxi driver, you should an Uber driver -- besides, their cars can be nicer and cleaner than the typical taxi. There is no way to tip drivers via the Uber app, so many Uber drivers carry around Square credit card readers if customers can't pay gratuity in cash, Campbell noted.
"Uber actually makes all new passengers set a tip percentage for UberTaxi rides when they first sign up," Campbell said, referring to the option for passengers in some cities to use the app for hailing taxis rather than private cars. This, he added, "leads to lots and lots of passengers incorrectly assuming that tip is included in the fare price for UberX," which is the app's cheapest option. Tip is "most definitely not" included for UberX, he stated.
When The Rideshare Guy asked Uber drivers for the "number one thing" Uber could do to improve drivers' experiences in a Facebook Q&A in January, the majority of the top comments advocated for tipping options.
While Uber's official policy says you're not required to tip your drivers, you can and probably should.
Just as you would tip a taxi driver, you should an Uber driver -- besides, their cars can be nicer and cleaner than the typical taxi. There is no way to tip drivers via the Uber app, so many Uber drivers carry around Square credit card readers if customers can't pay gratuity in cash, Campbell noted.
"Uber actually makes all new passengers set a tip percentage for UberTaxi rides when they first sign up," Campbell said, referring to the option for passengers in some cities to use the app for hailing taxis rather than private cars. This, he added, "leads to lots and lots of passengers incorrectly assuming that tip is included in the fare price for UberX," which is the app's cheapest option. Tip is "most definitely not" included for UberX, he stated.
When The Rideshare Guy asked Uber drivers for the "number one thing" Uber could do to improve drivers' experiences in a Facebook Q&A in January, the majority of the top comments advocated for tipping options.
Aerial Assault
Footballguy
Trust me, the Uber drivers need and want the tips.
The General
Footballguy
This is the thing, I don't see how the drivers make enough. Know there are some part-time drivers in here.
tdoss
Footballguy
It's only a matter of time. I have a good friend who runs a cab and is the cheapest in the area...uber has crushed him and the competition to the point where he's talking about closing up shop.
Every time I go out in Orange County or Inland Empire...everyone I know uses Uber. Just went to Foo Fighters concert in San Diego and it was all Uber dropoffs right outside the venue.
tdoss
Footballguy
Same here...I've offered a few times and each time been told by the driver all fees are part of the service.
So I've stopped offering.
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Instinctive
Footballguy
If you're not going to make it easy for me to tip, I'm not going to tip. If getting tips was that important, you'd all unionize or stop driving and apply pressure to the company yourselves. Drivers have way more power to change this, I'm not wasting my time on it.
Doctor Detroit
Please remove your headgear
You go girlIf you're not going to make it easy for me to tip, I'm not going to tip. If getting tips was that important, you'd all unionize or stop driving and apply pressure to the company yourselves. Drivers have way more power to change this, I'm not wasting my time on it.
cosjobs
Footballguy
You seem really agitated about this. Maybe you should do in a bar and have a couple drinks when is raining at 530. When you're done the rates will be down and you'll be more chill. Win/win.
But make sure you pay full price during happy hour, otherwise you'll be price gouging the bartender
TheAristocrat
Footballguy
I attempted to tip twice and was turned down both times. I no longer try.
Doctor Detroit
Please remove your headgear
Free money, no thank you Sir.
In the training they say to tell the customer a tip is not necessary. Flatly refuing a tip is just dumb.
In the training they say to tell the customer a tip is not necessary. Flatly refuing a tip is just dumb.
Capella
Footballguy
I dunno maybe he thought I was a snitch.
I handed one driver 40 bucks to steal another guy's uber at the rose bowl (hour wait) and he took it with a smile. So I guess it just all falls on the driver.
The General
Footballguy
I like the "servant pick me up immediately but make sure it's cheap" schtick.
Capella
Footballguy
audiophile
Footballguy
I live in the Bay Area and have both Uber and Lyft apps. The Lyft app has a screen to add a tip, Uber does not. Also, when you first download the Lyft app, you get 10 $10 credits. I was originally an "Uber only" guy, but with the credits, I tried Lyft and it's equally as good.
Scoresman
Footballguy
No no you see, DD doesn't believe you. You're wrong.Same here...I've offered a few times and each time been told by the driver all fees are part of the service.Just like with anything else, if you get good service you tip.
So I've stopped offering.
That's pretty good schtick, DD
Aerial Assault
Footballguy
I represent two cab companies that are doing just fine. There are changes on the way, too.
Aerial Assault
Footballguy
If you're not going to make it easy for me to tip, I'm not going to tip. If getting tips was that important, you'd all unionize or stop driving and apply pressure to the company yourselves. Drivers have way more power to change this, I'm not wasting my time on it.
Schtick?Yeah, unionization is a snap. So is applying pressure to a company that deems you voiceless independent contractors. Anyway, glad you're not wasting any time.
The General
Footballguy
Tipping is definitely not neccesary with Uber has always been my thought. Have never given a tip and have a good rating. Didn't realize it was such a contentious subject.
comfortably numb
Footballguy
Also thought perhaps in rain someone in corporate figured an accident is xx times more likely to occur?Here is what happens when it rains:
-People who would normally walk 8 blocks now need an uber
-part time uber drivers don't want to drive in the rain and soil their personal vehicle, so they go home
-full timers take surge calls
-they get dispatched and three or four minutes in the customers decide they want to wait out the surge
-so those drivers are off the grid for four minutes. The more that happens the less drivers you have, and the surge gets higher
-in heavy weather it takes more time to get from A to B.
The faux outrage in here is hilarious, this isn't brain surgery. Uber surges at rush hour times in an and pm, in weather, and when the drunks are going home. If you don't want to pay the surge, take a cab.
Craig_MiamiFL
Footballguy
Same here. Company says tip not required and no tip option in app
If the latter were (and I expect it will at some point soon), they'd get tipped. Cashless experience is huge part of the appeal.
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ILUVBEER99
Footballguy
Über is great. I usually do tip a few bucks if I have cash on me, but the drivers don't seem to expect it.
fantasycurse42
Footballguy Jr.
Tipping:
Absolutely accepted and appreciated. Uber is a company like many other internet companies who put UX above all else. It's all about the consumer, and if you do the math, it's real easy to figure out that after Uber takes about a quarter of the fare, there isn't much tip baked in for the driver.
With that being said, I've prob used Uber roughly 1.5-2x a week for the last 2.5 years. My typical fare (with no surge) from office to home is about $20-$25 depending on traffic, I'll typically throw the driver $2-$5 depending on a few factors. I never tip on surge, I'm already paying 50-100% more for the ride. Outside of that, certain factors lead to me not tipping, which are:
- A driver who doesn't know where he is going or understand my directions. I can understand a driver getting a little confused in the burbs bc you have a much larger area and they might not be familiar with somewhere 20 miles away. NYC is a small place, you drive a cab here, know where you're going.
- A driver who drives like Miss Daisy, drive like you want to get somewhere. I'm not saying drive like a maniac, just don't drive like a 90 year old. In example is the pedestrian crosswalk light counting down and we know we have 10 seconds until a yellow. If we can comfortably make the light, don't slow down to intentionally hit a red, I hate this!
- If you see traffic or a hazard ahead, alert me and ask if I want to take a different route.
- When I give you a specific route, take it. Changing course infuriates me, causes no tip, 1 star. I give a route for a reason, I've checked traffic and I know this will be the fastest. At least a dozen times the driver has basically ignored my directions.
Of the 100's of Uber rides I've taken, I've tipped prob around 80% of the time on regular fares - Not once has it been rejected, nor can I envision a scenario where it would be.
Absolutely accepted and appreciated. Uber is a company like many other internet companies who put UX above all else. It's all about the consumer, and if you do the math, it's real easy to figure out that after Uber takes about a quarter of the fare, there isn't much tip baked in for the driver.
With that being said, I've prob used Uber roughly 1.5-2x a week for the last 2.5 years. My typical fare (with no surge) from office to home is about $20-$25 depending on traffic, I'll typically throw the driver $2-$5 depending on a few factors. I never tip on surge, I'm already paying 50-100% more for the ride. Outside of that, certain factors lead to me not tipping, which are:
- A driver who doesn't know where he is going or understand my directions. I can understand a driver getting a little confused in the burbs bc you have a much larger area and they might not be familiar with somewhere 20 miles away. NYC is a small place, you drive a cab here, know where you're going.
- A driver who drives like Miss Daisy, drive like you want to get somewhere. I'm not saying drive like a maniac, just don't drive like a 90 year old. In example is the pedestrian crosswalk light counting down and we know we have 10 seconds until a yellow. If we can comfortably make the light, don't slow down to intentionally hit a red, I hate this!
- If you see traffic or a hazard ahead, alert me and ask if I want to take a different route.
- When I give you a specific route, take it. Changing course infuriates me, causes no tip, 1 star. I give a route for a reason, I've checked traffic and I know this will be the fastest. At least a dozen times the driver has basically ignored my directions.
Of the 100's of Uber rides I've taken, I've tipped prob around 80% of the time on regular fares - Not once has it been rejected, nor can I envision a scenario where it would be.
RealReactions
Footballguy
Had an uber pick us at a bar one night. 3 guys 3 girls into a 4 person hatchback. Uber driver was cool as #### as it was 3 am. let the one chick sit in the back on mine and another guys lap while the 3rd guy was in the hatchback truck. Bill was like 40 for the drive but he ended up with like a 40 tip as we all threw up like 5 bucks each.Scoresman said:No no you see, DD doesn't believe you. You're wrong.tdoss said:Same here...I've offered a few times and each time been told by the driver all fees are part of the service.Scoresman said:Doctor Detroit said:Scoresman said:
So I've stopped offering.
That's pretty good schtick, DD
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Doctor Detroit
Please remove your headgear
Me not believing you doesn't make you any less of a toolbag for not tipping, or just assuming it's somehow wrong. I suggest you stop tipping at restaurants, hotels, really anywhere. Seems like it makes you feel you have the upper hand on the working man, well played.Scoresman said:No no you see, DD doesn't believe you. You're wrong.tdoss said:Same here...I've offered a few times and each time been told by the driver all fees are part of the service.Scoresman said:Doctor Detroit said:Scoresman said:
So I've stopped offering.
That's pretty good schtick, DD
I began tipping über drivers about six months ago when I learned what a raw deal the drivers were getting. For nyc folks or people who visit there often, definitely download the way2ride app. It saves your cc data and makes yellow cabs cashless - has an uber like feature that you can use to hail a cab, but I have never tried that functionality.
ghostguy123
Footballguy
Uber is great. yeah they are told not to accept tips, but if you want to give them one just throw the money in the front seat. They can't accept tips but they aren't obligated to throw the money away if you leave it in their car.
fantasycurse42
Footballguy Jr.
Aerial Assault
Footballguy
Right on. They can't solicit tips because the company they work for is predatory and can only exist if it finds a steady supply of drivers willing to put up with awful treatment - like telling the drivers not to solicit tips. But they can accept them and will if you do it on the DL just like ghostguy suggests and don't make a big deal out of it, write about it online with specificity, etc.
John Bender
Footballguy
You tip them. I will have them take me to an atm on the way to the destination if I don't have cash on me.
If I'm really drunk and annoying (and I usually am when I take uber), I'll throw them even 100% of the fare sometimes.
The one time I didn't tip was a terrible driver that kept #####ing at me that I entered the wrong destination. He was pissed it was only a 7 dollar trip instead of a 20 dollar trip.
I made a mistake and entered the wrong restaraunt as my destination on the app. No big deal to most but this guy literally couldn't go 20 seconds without complaining about my mistake.
If I'm really drunk and annoying (and I usually am when I take uber), I'll throw them even 100% of the fare sometimes.
The one time I didn't tip was a terrible driver that kept #####ing at me that I entered the wrong destination. He was pissed it was only a 7 dollar trip instead of a 20 dollar trip.
I made a mistake and entered the wrong restaraunt as my destination on the app. No big deal to most but this guy literally couldn't go 20 seconds without complaining about my mistake.
The General
Footballguy
Not getting the hostility to not tipping the driver. Tipping double or having them take you to an ATM while very nice is totally unnecessary. I'd put tipping the driver in the same realm as tipping a barista
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John Bender
Footballguy
I'm certainly not hostile about it. To each his own. I prefer to take care of people who help me avoid getting a DUI by being prompt, courteous and providing a great service. I don't look down on those who don't either.
(Eta...I'm an egregious overtipper in general)
The General
Footballguy
Jefferson the Caregiver
Rebel Without A Pause
Doctor Detroit
Please remove your headgear
Plus a Barista can drive you into a tree and end you, so you have to slip him an extra couple of bucks.
Fennis
Footballguy
Why do you care about your rating? As long as its not bad, it doesn't really matter.
:
The General
Footballguy
I'm feeling like Mr. Pink in here.
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Doctor Detroit
Please remove your headgear
And pay double in SoCal?
Doctor Detroit
Please remove your headgear
tdoss
Footballguy
This is why I'm saying cabs don't stand a chance in Socal unless they do something drastic.Well, and thats another reason.And pay double in SoCal?
You don't take a cab...even if it's in front of you...wait five minutes for your uber driver and it'll cost you half.
shuke
Black Ice Skeptic
Wooderson
Fight The Power
urbanhack
Fight The Power!
where do you find your rating as a passenger???
The General
Footballguy
To find rating:
Open App / Tap little icon on top left of screen / Select HELP / Select ACCOUNT / At the bottom of list you'll find "I want to know my rating"
Open App / Tap little icon on top left of screen / Select HELP / Select ACCOUNT / At the bottom of list you'll find "I want to know my rating"
