STEADYMOBBIN 22
Footballguy
TL/DR -
-High water bills
-Water company checks my house for leaks, finds none.
-next day they call and say they found a underground leak (they didn’t)
-they tell me I need to hire a plumber to dig up my water main
-plumbers find no leak and my front yard is destroyed for nothing
My yard is destroyed, 6 days before Christmas I need to pay the plumber $6,500 for nothing.
Needless to say im outraged.
Longer version:
We’ve had high water bills for YEARS but always assumed it was my wife and daughters taking long showers and washing clothes 3 items at a time (exaggeration).
The past year it’s skyrocketed and our last quarterly bill was almost $800.
I checked for leaks, monitored the water meter and gave them hell until they agreed to come out and check…
My notes:
12/4/23 -
They check my whole house and confirm that I do not have any leaks.
12/5/23 -
The following morning they call and email me to inform me that "The Field Service representative explained he found an Underground Leak at your property today" (which contradicts what I was told by 3 different representatives the previous day.)
12/13/23 -
Today my (WSSC approved) plumbers discovered a leak at the new water meter you folks installed on 12/4/23. I called WSSC, they sent a crew out to look at the meter then left without talking to me. I don't know what they did or didn't do.
Per your instructions, my plumber excavate the front yard to expose the water service line but do not find a leak!!!!!
The send out a supervisor - he checks and does not find a leak and does not understand why this was done and that he was never informed and states that he is the person who approves this type of work but know nothing about it and is confused.
-High water bills
-Water company checks my house for leaks, finds none.
-next day they call and say they found a underground leak (they didn’t)
-they tell me I need to hire a plumber to dig up my water main
-plumbers find no leak and my front yard is destroyed for nothing
My yard is destroyed, 6 days before Christmas I need to pay the plumber $6,500 for nothing.
Needless to say im outraged.
Longer version:
We’ve had high water bills for YEARS but always assumed it was my wife and daughters taking long showers and washing clothes 3 items at a time (exaggeration).
The past year it’s skyrocketed and our last quarterly bill was almost $800.

I checked for leaks, monitored the water meter and gave them hell until they agreed to come out and check…
My notes:
12/4/23 -
They check my whole house and confirm that I do not have any leaks.
12/5/23 -
The following morning they call and email me to inform me that "The Field Service representative explained he found an Underground Leak at your property today" (which contradicts what I was told by 3 different representatives the previous day.)
12/13/23 -
Today my (WSSC approved) plumbers discovered a leak at the new water meter you folks installed on 12/4/23. I called WSSC, they sent a crew out to look at the meter then left without talking to me. I don't know what they did or didn't do.
Per your instructions, my plumber excavate the front yard to expose the water service line but do not find a leak!!!!!
The send out a supervisor - he checks and does not find a leak and does not understand why this was done and that he was never informed and states that he is the person who approves this type of work but know nothing about it and is confused.
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