No. This isn't a customer service story. I've seen a heated debate on Facebook about this and I have to say, my interest is piqued.
First, watch this
video. It's short and to the point. (I've watched it without sound, so I'm not sure if there's anything bad in the audio or not.)
Most people are blaming the truck and saying that if you rear end someone, it's always your fault. Maybe not 100%, but a lot of insurance agents (or at least people stating they are) are saying that the truck's insurance would lose to the car's insurance company and the car driver would not be found at fault. This is mind blowing to me. Car cuts across three lanes of highway to try and make an illegal U-turn from the passing lane.
Discuss.