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Sorry about all those multiple duplicate posts. I was posting from my iPhone and when I hit "Post", a dialogue box came up saying that there was no internet connection, which was ridiculous since I was on my home wifi. So, I hit it again, and again, and again... Then I fell asleep. Woke up this morning to see if my post made it up, and whaddya knowBob youre quite tenacious. I think if you called one more time you would have got ST for free. You went about it the right way, though - wear em down by calling multiple times and stick to your script. Next time make that 11th call.
Anyways, glad I called. I may call again to see what they'll give me if I offer them that I'll enter into another 1-yr contract.
whew, got in just in time! Thanks to everyone here for the encouragement to call and get a good deal.
I've had ST every single year I've had DirecTV and gotten it for free the last few years. I call and tell them that I had it the previous year and for some reason I wasn't signed up for auto-renew. No matter what, though, you can simply make the point that you've been a loyal DTV customer for however many years and that you always pay on time (assuming you do) and that you've had premium packages that they've made a great deal of money from and that (I always blame my wife so they think I'm the good guy) your wife's co-workers, both new and old DTV customers, have gotten the ST for free this year and that you do not think this is fair. So, if they do that, then it will go a long way to keeping you a happy and loyal customer.
Yes, I did this earlier this year bought 2 hdtv's got both hd dvrs for free but had to re-up for 2 years. So now under contract for 20 more months or so. Called 2 days ago to complain about the viacom stuff and was given $30 off per month for a year plus redzone channel.
No problem re-upping. I just want the box for free. Help a novice out. Do I just ask for it for free right away?
I told them I could switch to cable and get it all for free. I think right now the first may be free then $200 for a second. It was the second box I had to work for. It took two calls first guy only dropped down to $100 for the second box. Called back a day later and the guy gave them both to me for free.
for pickNew dish. 2 new hd dvr receivers. Ticket for 150. $120 off over the next 2 years. As wel as the $26/month discount already on the bill.
HD antenna?
Why is your local Fox blacked out?
From my understanding it actually falls back to the Fox affiliate, and Directv has declined to pay more to to supply the Fox programming. You ask DTV and they point the finger at Fox. You read the Fox affiliate pointing the finger at DTV. All in all, its about money.
is this only in your area or everywhere?
I got $25 off and Sunday ticket after emailing them that I wanted to stop my service.I know they say you can't cancel by email, but I was really P'd off when I couldn't get though to a human being on the telephone. The emailed back a special phone number and code that got me through to a human (a human from Utah who spoke English) after only about 15 seconds.
not bad at all.. my first year is going to be 55 then 2nd year will be 75Just called:Here is what I got:HD UpgradeFree Whole Home HD DVR (2)FREE SUNDAY TICKET MAX & Redzone ChannelChoice PackageGot some other credits too.My total bill (w/ tax) $67/mo.
I have mine down to $35/month for this year after recommending/adding a few friends to DTV.Just called:Here is what I got:HD UpgradeFree Whole Home HD DVR (2)FREE SUNDAY TICKET MAX & Redzone ChannelChoice PackageGot some other credits too.My total bill (w/ tax) $67/mo.
Some of my credits recently dropped off and I'm going to make another call tonight. I need to research competing offers from Dish for leverage, but I thought I'd see what schtick people are using right now for discounts.Currently am out of contract, almost 3 years with Directv, have $16.00 in credits with $10 cr expiring on 8/6 with Choice Xtra pkg with HD and 2 HD DVRs.Had my notes all ready and it took 48 minutes total but here's what I ended up with:$20 off per month for 12 months = $240$10 off for 3 months = $30Free Redzone$10 off HBO including HBOgo.com for 3 months (Reg $15.99/mo. for $5.99/mo.)Free Showtime for 6 monthsI can call back after 8/6 to see what else they may have. He offered Sunday Ticket for $100 or Max for $147 and I didn't push because I really only want to try RZ anyway. That's when I asked for "Something for the wife?" HBO. How about Showtime? Yes. Cool guy. BS'd about how my little kids know what's going on with Viacom and how they can't get on Nick Jr on the computer. Also talked about the Game of Thrones books and show and that's when he mentioned watching all episodes on HBOgo.com.
I'm gonna hold off til football season to haggle the Sunday ticketSome of my credits recently dropped off and I'm going to make another call tonight. I need to research competing offers from Dish for leverage, but I thought I'd see what schtick people are using right now for discounts.Currently am out of contract, almost 3 years with Directv, have $16.00 in credits with $10 cr expiring on 8/6 with Choice Xtra pkg with HD and 2 HD DVRs.Had my notes all ready and it took 48 minutes total but here's what I ended up with:$20 off per month for 12 months = $240$10 off for 3 months = $30Free Redzone$10 off HBO including HBOgo.com for 3 months (Reg $15.99/mo. for $5.99/mo.)Free Showtime for 6 monthsI can call back after 8/6 to see what else they may have. He offered Sunday Ticket for $100 or Max for $147 and I didn't push because I really only want to try RZ anyway. That's when I asked for "Something for the wife?" HBO. How about Showtime? Yes. Cool guy. BS'd about how my little kids know what's going on with Viacom and how they can't get on Nick Jr on the computer. Also talked about the Game of Thrones books and show and that's when he mentioned watching all episodes on HBOgo.com.
Me too. I paid for nba league pass and my $35 month credits dropping off have me up to $130 a month.Some of my credits recently dropped off and I'm going to make another call tonight. I need to research competing offers from Dish for leverage, but I thought I'd see what schtick people are using right now for discounts.Currently am out of contract, almost 3 years with Directv, have $16.00 in credits with $10 cr expiring on 8/6 with Choice Xtra pkg with HD and 2 HD DVRs.Had my notes all ready and it took 48 minutes total but here's what I ended up with:$20 off per month for 12 months = $240$10 off for 3 months = $30Free Redzone$10 off HBO including HBOgo.com for 3 months (Reg $15.99/mo. for $5.99/mo.)Free Showtime for 6 monthsI can call back after 8/6 to see what else they may have. He offered Sunday Ticket for $100 or Max for $147 and I didn't push because I really only want to try RZ anyway. That's when I asked for "Something for the wife?" HBO. How about Showtime? Yes. Cool guy. BS'd about how my little kids know what's going on with Viacom and how they can't get on Nick Jr on the computer. Also talked about the Game of Thrones books and show and that's when he mentioned watching all episodes on HBOgo.com.
Here's what I got today:One-time $50 creditOne-time $30 credit$10 off HBO for 6 monthsFree Showtime for 6 monthsFree HD for 12 months (-$10/mo)Free Starz for 3 months (8 channels) including Encore (9 channels)Free Sports Pack for 3 months*Free Genie DVR ($299 value) if I commit to a 12-24 month agreement. I passed on this for now but may call back for it if they do 12 months. I already have 2 HD DVRs so the upgrade amounts to about 1/3 more space, PIP and ability to record 5 shows at once. As usual it's definitely worth calling if you haven't looked at your bill since getting the Viacom-hassle discounts before the NFL season last summer/fall.Some of my credits recently dropped off and I'm going to make another call tonight. I need to research competing offers from Dish for leverage, but I thought I'd see what schtick people are using right now for discounts.Currently am out of contract, almost 3 years with Directv, have $16.00 in credits with $10 cr expiring on 8/6 with Choice Xtra pkg with HD and 2 HD DVRs.Had my notes all ready and it took 48 minutes total but here's what I ended up with:$20 off per month for 12 months = $240$10 off for 3 months = $30Free Redzone$10 off HBO including HBOgo.com for 3 months (Reg $15.99/mo. for $5.99/mo.)Free Showtime for 6 monthsI can call back after 8/6 to see what else they may have. He offered Sunday Ticket for $100 or Max for $147 and I didn't push because I really only want to try RZ anyway. That's when I asked for "Something for the wife?" HBO. How about Showtime? Yes. Cool guy. BS'd about how my little kids know what's going on with Viacom and how they can't get on Nick Jr on the computer. Also talked about the Game of Thrones books and show and that's when he mentioned watching all episodes on HBOgo.com.
on the bold. I noticed last month my bill had went up close to $30 because of the discounts that ran out. I'm holding off though for the Sunday Ticket, but I wonder how early in the year I can call and try to get a deal on it?As for the Genie, any idea of what it costs per month? Is it the same as an HD DVR? If so, I may go for that as well when I call.
I was told the only additional charge is +$3 for Whole Home. They told me 2 different things regarding hardware. One person said Genie replaces both DVRs and you get a small communicating module for the second room (can't remember the device name). .
New direct customer here as of December.Got the Genie free as a promo...it replaces any boxes.I was told the only additional charge is +$3 for Whole Home. They told me 2 different things regarding hardware. One person said Genie replaces both DVRs and you get a small communicating module for the second room (can't remember the device name). .
When it sounded like the space on the Genie about equaled the combined space on my 2 DVRs, I said recording 5 shows and PIP is nice but not really worth it IMO to send back 2 HD boxes. Then she said you can keep one DVR plus the Genie and access the shows on both from either room. Makes sense to me but since it differed from what guy #1 said I want to confirm it.
Looking into switching from cable and the answer seems to be no. You still need "slave" boxes for the other tvs at $5 a pop.
I live in Minnesota and have had DTV for over four years. I've never had to brush snow off the dish to get reception.
Yeah, happened Sunday. Mine is on a pole. Lost signal watching the games, asked wife if she lost signal in the bedroom too. Went out with a broom and I was a "hero". Girl I know lost signal as well so I told her she needed to clear the snow off the dish. Way up on the roof so they had to wait until it melted.
odd.. maybe its the angle its sitting? i dont know
Only reason I can think we would and you wouldn't is because the elevation (degrees) of the dish is higher here since we're further south. We're a few degress higher than MN. May be enough to catch more snow.
That's what I told the girl, "get your husband out there with a water hose!"
If you have any old dtv boxes that you own you can offer to return those to them in exchange for the new box. I've returned one of my receivers 3x in exchange for new HD boxes at no cost
did you talk to customer service or retention? When you call and the automated voice asks what you're calling for just say "cancel service". You'll be put to the retention dept and they will take care of you.
