Computer Won't Connect to Wifi on Plane (1 Viewer)

[chet]

I have a 2017 Macbook Pro and have an ongoing problem connecting to American Airlines wifi service.  The page (www.aainflight.com usually) won't pop up.  I've tried a lot of things and even took the computer to the Apple Store to see if there was a problem.  There wasn't.  The girl suggested I forget all of the stored networks and then try again.  Yesterday, I connected to the wifi and was able to get www.aa.com to work but again, the wifi page wouldn't load.  I cleared the DNS, turned off wifi and still nothing.  I tried typing in 8.8.8.8 to force the page to load and again nothing. I don't have this problem with any other hotels etc.

Anyone have any ideas?

 

[Zegras11]

Bed bugs again. 

 

[ChiefD]

I have a 2017 Macbook Pro and have an ongoing problem connecting to American Airlines wifi service.  The page (www.aainflight.com usually) won't pop up.  I've tried a lot of things and even took the computer to the Apple Store to see if there was a problem.  There wasn't.  The girl suggested I forget all of the stored networks and then try again.  Yesterday, I connected to the wifi and was able to get www.aa.com to work but again, the wifi page wouldn't load.  I cleared the DNS, turned off wifi and still nothing.  I tried typing in 8.8.8.8 to force the page to load and again nothing. I don't have this problem with any other hotels etc.

Anyone have any ideas?

I think the issue is you are trying to connect to a flying hotel.

 

[gianmarco]

Just buy a new plane.

 

[Dan Lambskin]

Private jet in the shop?

 

[Christo]

Buy a book 

 

[Rustoleum]

I have a 2017 Macbook Pro and have an ongoing problem connecting to American Airlines wifi service.  The page (www.aainflight.com usually) won't pop up.  I've tried a lot of things and even took the computer to the Apple Store to see if there was a problem.  There wasn't.  The girl suggested I forget all of the stored networks and then try again.  Yesterday, I connected to the wifi and was able to get www.aa.com to work but again, the wifi page wouldn't load.  I cleared the DNS, turned off wifi and still nothing.  I tried typing in 8.8.8.8 to force the page to load and again nothing. I don't have this problem with any other hotels etc.

Anyone have any ideas?

Make sure all OSX updates have been installed. 

Clear all browsing history/cookies.

Try a different browser. (Make sure that browser is totally up to date)

make a different user account on the MacBook and try that.

hold down command or control or whatever it is while opening the browser so it loads with no extensions.

 

[Andy Dufresne]

Reboot 

 

[DaVinci]

Have you tried turning it off and on again? 

 

[chet]

Has to be Safari. I’ve run into this. 

I tried Firefox and Chrome and had no luck with either.

I also logged in with a new account which also didn't work.

 

[apalmer]

Buy a book 

Or a $300 Windows laptop.

 

[arrow1]

It only works in first class

 

[gianmarco]

Buy a book 

Pretty sure the book will have a hard time connecting to the WiFi too.

 

[chet]

Buy a book 

Presently reading Sunshine Sketches of a Little Town by Stephen Leacock. You should shoot the lock off your wallet and track down a copy. It’s spectacular. 

 

[nirad3]

It only works in first class

Yeah I doubt that's the problem.

 

[Osaurus]

Bulkhead seat WiFi is usually spotty.

 

[Leroy Hoard]

See if you can get an inflight reboarding. I'm sure there is another plane somewhere in your current air space. Tricky, but  possible.

 

[Christo]

Or a $300 Windows laptop.

Chromebook 

 

[Guest]

This is a common problem lots of people have (including me), and I’ve never found a solution. It’s infuriating. Works fine with iPhone, but with Mac it doesn’t work with any browser I’ve tried.