pantherclub said:
			
		
	
	
		
		
			
	
		
			
				One said:
			
		
	
	
		
		
			Just finished..
Free NFL Sunday Ticket Max
$38 off Premier Package  - 12 Months
$10 off DVR Service  - 12 Months
$30 off Premium Channels  -  6 Months
$15 off Monthly Credit  -  12 Months
15 year customer - Out of contract - Up'd for 1 year by accepting Sunday Ticket offer
 
		 
		
	 
how did you get this?
Threaten to leave or what?  That seems like the best deal so far
		
 
		
	 
One thing in my favor is that I have a lot of room to go down ($175 monthly bill) and have been a customer for 15 years.
Here's what I did.
1. Tell the automated system 'Cancel Account'
2. Tell the first person you're routed to that you'd like to cancel, listen to his offer, tell him you respectfully decline and would like to cancel.
3. Tell the second person you'd like to cancel.  He'll make you an initial offer, don't even bat an eye at it.  Be nice, but let him know Dish is starving for your business and you'd like to save a lot of money without changing your programming. Research what Dish is offering on their site that is comperable to what you currently have,  tell him a Dish agent offered you a price of [25-30% lower than what the Dish site quotes].  The DTV agent will be all over the Dish site on your call and tell you 'that's way lower than what the Dish site says', tell him they're offering you 6 months of a very low initial rate, then a number of monthly comps like what DTV does for the remainder of your 2 year contract.  DTV agent will suddenly act like he found a new deal to offer on top of what he originally gave you, then if you feel like you're comfortable with that offer, tell him you'll take it if he throws in the Sunday Ticket.
- Never mention the NFL Sunday Ticket until toward the end. that's a throw and it's easy for them to add and offer it.
- Act very confident in your decision to switch to Dish.  I'm usually very nice, but sure & stern.  If you don't act like he's wasting your time and you'd like to get the cancellation over-with, the agent will try to talk you out of it for a while.