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Doctor violently dragged from full United flight (1 Viewer)

elbowrm said:
You're wrong.  "Boarding" is only complete when the door closes and the final passenger manifest is delivered. 

They are not obligated to offer anything for people to voluntarility de board in an oversold situation.  The $1,350 applies to involuntary denied boarding situations, which this was. 

Eta boarding is not defined in the UA COC, I read that the above is the accepted definition in the industry.  Ymmv
This looks like an admission that the plane was "fully boarded."

https://twitter.com/RyanRuggiero/status/851577150117425154

 
Christo said:
The only time I was bumped I received a check and food vouchers.
Was traveling with three people and we initially got $800 euro's each for the initial volunteering than an additional $600 euro's to volenteer again as well as hotel rooms and meals.  And this is when the Euro was closer to $1.30 than $1.00.  Sweet deal except cashing a check made out in euro's in the US was an adventure.  

 
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CNN ac360 doing a segment in a bit on it. Hopefully they'll have a legal "expert" on to explain things.  Also, they showed the clip of the guy "running" down the aisle. Sorry but I can't help but laugh a little at that. 

 
According to a guy that was on the flight, United only ever offered flight vouchers for volunteers to deboard. First $400 and then $800. 

 By regulation, they are required to offer cash or a check. They'll typically offer flight vouchers first because the cost to them is less than cash, but they're required to offer cash/check of nobody wants to accept voucher. 

 
United and the air marshalls are idiots and deserved to be sued. If nobody is volunteering to leave, up the offer for someone to volunteer and eventually someone will. Dragging off and assaulting a customer is insane.

Not sure why it matters that the passenger is a doctor though. Would it have been less bad if he was a bartender?
Well he was saying he had patients to see so it's probably a lot more important than a bartender. That makes no difference on the way he was treated but it does give him a stronger case why they should be bumping someone else.

 
Zow said:
Arguably, sure. But, again, the choice to physically remove the man was the call of the police.  And, our police are nowhere near trained to make the complicated guy as to whether this guy had the contractual right to be there.  They got a call from an airline saying they can't leave because person X refuses to get off the plane.  So, the police go there and ask him to leave.  He refuses -- which, while I don't know Illinois law, probably constituted an arrestable offense for failing to comply with an officer's command.  Couple this with the heightened security of airplanes and the need to get the plane in the air and I find it terribly difficult to argue or see an argument that the police acted wrongly here.  

In other words, "thanks a lot, Bin Laden."
We both know that you are almost always better off complying with instructions from law enforcement. We also both know that law enforcement.ent frequently oversteps their actual authority and ask people to do things that law enforcement has no right to force them to comply with.

This is very possibly one of those situations. Chicago Department of Aviation has already come out and said that multiple policies were violated by at least one officer in this situation and they have suspended an officer. So it's very possible that the officer did NOT have the authority to do what he did.

 
Does anyone know why United didn't handle this BEFORE people got on the plane?
If you read the United CEO's memo, it was because the crew needing to get to Louisville didn't approach the gate until the plane was fully boarded.

 
If you read the United CEO's memo, it was because the crew needing to get to Louisville didn't approach the gate until the plane was fully boarded.
Oh well, I guess they should have boarded the next one then...

What a bunch of assclowns.

 
A lot of people missed their opportunity to be a ####### hero. If someone stood up and yelled at the cops to keep their hands off the old man and had given up their own seat for the loser United crew, that person would be getting their face plastered all over the news

 
here is what is most stupid about this for united now everyone and i mean everyone who has read this knows that they have to pay you cash for delayed travel who in the world is going to actually volunteer for a stupid voucher now talk about an epic  backfire bromigos that right there should get everyone of the dumb employees involved in this canned faster than a tuna take that to the bank bromigos 

 
 
I hate flying United, it's just a crappy all around experience and is the number one reason I still fly Delta even though Newark would be much easier for me. The airplanes are old, the peanuts stale, their flight attendants could star in The Golden Girls and now their overbooked policy sucks

This poor dude who just wanted to go home to see his kids or let his dog out showed up at the airport and figured the hard part was done. But instead of flying the friendly skies, he took an armrest to his face and was dragged off like a WWE heel, as three goons beat the guy to a bloody pulp .

The reaction seems to be hard to justify ehen they turn this poor  Asian guy into a piñata because he didn't want to be stuck in their ####ty city for another night 

 
According to a guy that was on the flight, United only ever offered flight vouchers for volunteers to deboard. First $400 and then $800. 

 By regulation, they are required to offer cash or a check. They'll typically offer flight vouchers first because the cost to them is less than cash, but they're required to offer cash/check of nobody wants to accept voucher. 
They are only required to offer cash or check for involuntary deboardings. If you agree to voluntarily deboard for a bag of peanuts, that's all they have to give you.

 
They are only required to offer cash or check for involuntary deboardings. If you agree to voluntarily deboard for a bag of peanuts, that's all they have to give you.
Not to nitpick, but it's involuntary denial of boarding--he had already boarded the plane.

 
A lot of people missed their opportunity to be a ####### hero. If someone stood up and yelled at the cops to keep their hands off the old man and had given up their own seat for the loser United crew, that person would be getting their face plastered all over the news
not really... without the blood and/or the old unconscious guy getting dragged off a plane, this story doesn't go viral. 

 
And I thought the terrorist search I got at LAX and the multiple flight cancellations the dip####s at Delta threw at me Friday were bad...

 
They should make the passengers pick rocks, like they do on survivor when they can't agree on who to vote off. 
Reminds me of the Shirley Jackson short story The Lottery

Details of contemporary small-town American life are embroidered upon a description of an annual ritual known as "the lottery". In a small village of about 300 residents, the locals are in an excited yet nervous mood on June 27. Children gather stones as the adult townsfolk assemble for their annual event, which in the local tradition is practiced to ensure a good harvest (Old Man Warner quotes an old proverb: "Lottery in June, corn be heavy soon"), though there are some rumors that nearby communities in the north are talking about giving up the lottery, and some have done so.

The lottery preparations start the night before with Mr. Summers and Mr. Graves making the paper slips and the list of all the families. Once the slips are finished, they are put into a black box, which is stored overnight in a safe place at the coal company. The story briefly mentions how the ballot box has been stored other years in various places in the town.

On the morning of the lottery, the townspeople gather close to 10 a.m. in order to have everything done in time for lunch. First, the heads of the households draw slips until every head of the household has a slip (for the first round, the men have to be over sixteen years of age). Bill Hutchinson gets the one slip with a black spot, meaning that his family has been chosen. The second round is for the individual family members to draw, no matter their age. Bill's wife Tessie gets the marked slip. After the drawing is over and Tessie is picked, the slips are allowed to fly off into the wind. In keeping with tradition, each villager obtains a stone and begins to surround Tessie. The story ends as Tessie is stoned to death while she bemoans the unfairness of the situation.
 
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Oh well, I guess they should have boarded the next one then...

What a bunch of assclowns.
That would delay that flight and those hundreds of passengers several hours and potentially cascade to other flights and many more being impacted.  If I was waiting for a crew in Louisville my view of who the ######## was would be very different.  

 
That would delay that flight and those hundreds of passengers several hours and potentially cascade to other flights and many more being impacted.  If I was waiting for a crew in Louisville my view of who the ######## was would be very different.  
How would your view of it be different? You wouldn't still view United negatively?

 
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DON'T RE-ACCOMMODATE ME, BRO
We were kicking a guy out of the bar one night, he was grabbing anything he could with one hand while waving his ID yelling "I'm a citizen" until he dropped it, after which he was grabbing anything e could with 2 hands. Tables, chairs, handrail coming down the stairs. This is how I would react if I were on that plane. 

We didn't even let this guy in he was so drunk, he went into the alley and waited for someone to take out the trash and snuck in the back door and made it into the dining room. But the image of him holding the handrail while 3 guys have him by the feet and he's stretched out horizontally was priceless. 

 
3C's said:
Some questions answered

Can they do it (boot someone)? Yes. Can they keep raising their $ offer? No.


Haven't gotten far enough to see if this was already answered..but this is wrong.  The mandatory IDB compensation for domestic is capped at $1350....the airline can voluntarily offer more if they choose to.

 
Reg Lllama of Brixton said:
Didn't someone post in here that the will/can cut you a check?
That is for IDB (involuntary) they are required to pay you cash/check, they were offering the $800 travel voucher for VDB (voluntary).

 
Haven't gotten far enough to see if this was already answered..but this is wrong.  The mandatory IDB compensation for domestic is capped at $1350....the airline can voluntarily offer more if they choose to.
Right. Yes that was covered later in the thread. They're not going to go above $1350 (why would they?) though and one blog mentioned UA never goes above $800 in vouchers on the voluntary side.

 
Lawyer guys...could any of the other passengers successfully sue the doctor for the 3 hour delay he caused them?  Let's say it made them late for a business deal or meth sale or something? 

 
Right. Yes that was covered later in the thread. They're not going to go above $1350 (why would they?) though and one blog mentioned UA never goes above $800 in vouchers on the voluntary side.
Okay but does being selected at random and dragged from your seat qualify as "voluntary".

 

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