I fully understand I think both sides of this.
Like all things, it's weighing out the balance.
I feel not allowing people to troll with the emoji and laugh at, bully, and mock people is important. And I think not allowing that is a very good thing.
On the flip side, I think the "negative" that this means people have to use the like emoji or post a emoji in the body is also a thing. But I believe it's not as big a negative as denying the trolls is a positive.
So that's why I made the decision back when we did. It's how I make most decisions, trying to weigh things out.
I fully admit I'm not in a good spot to make a new decision right now.
This is 100% me whining as I signed up for this, But right now I'm feeling the effects from:
The grind of the NFL season.
People making it a point to make sure others know they'll never support our business because of how they were treated on the forums.
People posting about how much they dislike our fantasy football content or trying to use the logos of our competitors as their avatars.
Posters creating posts way over the line that people don't report.
To put as much as we do into the forums and have the seeming takeaway be how poorly the forums are run or how I'm failing at "leadership 101" is a challenge. And if I'm honest, discouraging. Right this very minute, I've got a family thing I'm neglecting to try and be responsive here. I don't have the luxury of just walking away from the forums. At least not right now in their current state.
Something like @gianmarco suggested above with a trial might be possible. But I need some time to rest up from this season. I'll take a look again at this in a month or so and see if a trial thing might make sense. Given the time, money and effort we spend on this, the PMs and messages I get telling me how terribly I run the forums and how I don't care about people or their feedback, it's been a weird year.
Let me look here and we'll take a look at this again in a month or so. And to be clear, I"m not saying we'll do the trial. I'll take a look next month when I'm not as discouraged.