KP, I like you. But I have to side with the boss on this one. Not saying it was handled perfectly, but I think it's unreasonable to expect someone to handle this perfectly. Sounds like the boss has been dealing with these issues for several years. I think that would be hard for any manager to deal with. The boss had to make a tough decision. And those decisions don't always work out best for everyone. I wish you the best. Sounds like a difficult situation for all involved.
Just curious though... what do you and your wife think the boss could have done differently (aside from not firing your wife)? Is your wife able to accept any personal responsibility for her poor performance?
Of course she takes some responsibility. I hope I haven't come across in my rants that this is not the case.
My main points about how I think he could have handled it differently:
1. IF these issues were truly as serious as it seems to have been for him and building up for awhile address this during reviews/draw a hard line.
2. Actually grant her the request of having more time for files, or be up front and state that he didn't think it was reasonable
3. Don't pretend to give her time to attempt to fix some of this just to yank that away at the start.
It is just odd that he was able to deal with it for years (during reviews saying there was stuff to work on, but the positives outweighed the negatives), just to pull the plug when something more physical came in to the mix. I guess it just finally was too much for all.
We/she thinks it was a 50/50 mix of fault, and she was initially willing to give it a go. While it is not every day, the being late this was on her. While it sucks when you are in a depression, there are things that we know could have been a bigger focus and she needs to have better night rituals (again, that was a huge focus of having the time off). She needs a routine, get consistent sleep, eat better, get exercise, etc... That is on her, and she wanted and needs to give that an honest go.
The production and files was a different issue we felt. As with human doctors, there are all sorts of personalities and bedside manners. Some are quick, don't talk much, and efficient. That works for some patients, but not for all. My wife is different. She gets down with the animals to calm them, gets to know the owners, makes house calls on her days off, etc... She does have a lot of requests for her for these reasons. However, the exams take longer, maybe they get slightly behind, it zaps her emotionally, etc, etc.. She also has a damn near photographic memory and is always digging around for something they might have missed. Because of this, during the reviews it was also left at that while she didn't make the clinic as much $/hr, she was valuable to the clinic by what she brought to the table. Also the things she did weren't as expensive as well. This is the way she is and wants to practice medicine that is not going to change, and that is the way she was upon hiring her 6 years ago too.
The files were a different issue. A big part is the way she does them. She wants to make is so that any other doctor picks up that file and can instantly know and catch up on what is going on with that animal. According to her, the others do the bare minimum just to get them out of the way and it is hard to follow and you might have to call them to know what they were doing. Again, she felt that a couple hours a week JUST to do files wasn't unreasonable. He even agreed and started that, but after a couple weeks a few things would happen: 1. He and the other doctors would pick her brain about their cases (because she remembers everything), and/or the receptionists would still give her appts. They never seemed to give it a serious go, and the files got a bit behind as well. When they talked about this again last week, he didn't think that was possible going forward. Fittingly, now that the other doctor has a newborn and doesn't stick around after scheduled hours, she also has asked for a little time for files or to have a way to do them at home.
Long story short, he just had enough and wanted to part ways. Cool. I think she was just taken aback by the timing, and unwillingness to give her a chance after her month off.