MTskibum
Footballguy
I keep my boat at a marina and asked them in late February if they could look into an issue where the port motor is overheating when under heavy load. Probably just some basic maintenance, thermostat, water pump, etc.
They said they would get a quote back to me in a week. So far I have followed up twice via email, the first time i got a response back and the second time they ignore my email.
In the past they have forgotten about work i have requested, 2 years ago in December I asked for them to change out some hatches and when I followed up two months later they forgotten completely about the request. So i feel like i need to follow up somewhat.
I do not want to get them upset at me or for them to think that I am an annoying customer for bugging them too much.
Just keep following up every other week? Any other options?
They said they would get a quote back to me in a week. So far I have followed up twice via email, the first time i got a response back and the second time they ignore my email.
In the past they have forgotten about work i have requested, 2 years ago in December I asked for them to change out some hatches and when I followed up two months later they forgotten completely about the request. So i feel like i need to follow up somewhat.
I do not want to get them upset at me or for them to think that I am an annoying customer for bugging them too much.
Just keep following up every other week? Any other options?