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How would you handle this? (1 Viewer)

correct me if I am wrong, but:

1. the whole reason you were "out of town" was for this meeting......?

2. he sees you go up at 9:00.......decides to stay out till 4:00 (which is bad enough even if he did end up showing up).....

3. he no call/no shows.....doesn't answer.....all cause he is "sick"......soooooo sick he can't contact you "at all" or be contacted "at all" before meeting

4. then he out and out lies to you (and you know it) about why he missed the meeting

5. he thinks you are dumb enough to fall for it

6. then thinks since you were already dumb enough to fall for it, (even though he knows you know he lied already by this point), that you will believe his "doctor" story that he thinks he needs to throw on top of this sundae because even he knows he should be fired....and all he has to do is "sound" like #### (which is sooo easy to pull off, we've all done it).....

7. and all he gets is a "don't do it again"......"or else next time"

8. meanwhile he got a nice trip out of town, got drunk, and hung out at a strip club till 4:00 with no consequences.....

(where do I sign up?)....

I would assume you are making him repay any and all travel expenses incurred by your company?

At least there would be a little out of pocket for his bad decisions and ##### slapping you in front of the rest of your employees.

 
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correct me if I am wrong, but:

1. the whole reason you were "out of town" was for this meeting......?

2. he sees you go up at 9:00.......decides to stay out till 4:00 (which is bad enough even if he did end up showing up).....

3. he no call/no shows.....doesn't answer.....all cause he is "sick"......soooooo sick he can't contact you "at all" or be contacted "at all" before meeting

4. then out and out lies to you

5. thinks you are dumb enough to fall for it

6. then thinks since you were already dumb enough to fall for it, you will believe his "doctor" story that he thinks he needs to throw on top of this sundae because he even knows he should be fired.....

7. all he gets is a don't do it again......

8. meanwhile he got a nice trip out of town, got drunk, and hung out at a strip club till 4:00 with no consequences.....

(where do I sign up?)....

I would assume you are making him repay any and all travel expenses incurred by your company?

At least there would be a little out of pocket for his bad decsions and ##### slapping you in front of the rest of your employees.
Pretty good posting when you put it this way.

 
Wow, some of you guys seem a bit harsh. Its day 3 of a pre-conference training session. I don't know if any of you have been to these type of training sessions, but they suck (time and energy), even if you assume there are new product roll-outs/demos. How much do you think a top salesman is getting out of the third day (and a half-day at that)?

At this level, I mostly only care if my guy is hitting his numbers. If this was a no-show in front of a customer, or a no-show for the conference (which I assume is a big sales opportunity), maybe it warrants more discipline. But if this guys is closing enough business to justify a $150K+ base, then I think he gets a little leeway in this situation - he is probably not going to benefit from the last couple of hours of training time - which is taking away from his own selling time...

 
Wow, some of you guys seem a bit harsh. Its day 3 of a pre-conference training session. I don't know if any of you have been to these type of training sessions, but they suck (time and energy), even if you assume there are new product roll-outs/demos. How much do you think a top salesman is getting out of the third day (and a half-day at that)?

At this level, I mostly only care if my guy is hitting his numbers. If this was a no-show in front of a customer, or a no-show for the conference (which I assume is a big sales opportunity), maybe it warrants more discipline. But if this guys is closing enough business to justify a $150K+ base, then I think he gets a little leeway in this situation - he is probably not going to benefit from the last couple of hours of training time - which is taking away from his own selling time...
my understanding is that he missed a "very important" meeting that was really the most important part of them being there.....

I could be wrong.....

 
So I hire a guy to a pretty coveted sales position at my company. 40, single guy, pretty successful background, right make up.

4 months in we have a pretty important 3 days sales training event before a big conference. I take my sales team out to an early dinner on last night (1/2 day session next day). We get back to hotel around 9. 8am start time the next day. He sits down and has a beer with 25 year old inside sales guy. I go up as have early calls the next morning and have a presentation to practice.

My sales guys is a no show to leave to office in the am. Doesn't return calls or texts. We start our training, which includes President of US operations sitting next to me. I asked the 25 year old guy who's in front of me and looking pretty wrecked what time they left the bar. Said they went out. I asked what time they got back and he sheepishly holds up 4 fingers. I then get a text from my sales guy saying he felt like he had the flu after dinner and is sick. I asked the junior guy where they went that served so late. Turns out they went to a strip club.

OK, I could have written books on strip club travels back in the day, so no judgment there. But the lack of business judgment is mind blowing to me. Don't stay out until 4am when you are on important business. And if you do, suck it up, maintain, and find a way to get through it. But a no show? Man, even if you overslept or needed to sober up at least find a way to make it in. Then the lie. The other guy reports to me too but actually I give him a pass. 25 years old, first time on the circuit maybe, probably never felt the pain of being hung over and miserable at a conference/event. But he told me the truth. So while I question his judgment I at least trust him.

The other guy? Well, I went to bat for him big time. He's got a mid 6 figure base and an opp for big $$. And he risks it with stupid decisions made worse with lies? No communication after the text at 9am.

How would you handle? And what would you think of the guy going forward?
 
Wow, some of you guys seem a bit harsh. Its day 3 of a pre-conference training session. I don't know if any of you have been to these type of training sessions, but they suck (time and energy), even if you assume there are new product roll-outs/demos. How much do you think a top salesman is getting out of the third day (and a half-day at that)?

At this level, I mostly only care if my guy is hitting his numbers. If this was a no-show in front of a customer, or a no-show for the conference (which I assume is a big sales opportunity), maybe it warrants more discipline. But if this guys is closing enough business to justify a $150K+ base, then I think he gets a little leeway in this situation - he is probably not going to benefit from the last couple of hours of training time - which is taking away from his own selling time...
also just curious about where leeway begins and ends when somebody flat out lies to you about something like this......how many times does he get to piss on you.....as long as he is still hitting his number he can piss on you?.......

 
So I hire a guy to a pretty coveted sales position at my company. 40, single guy, pretty successful background, right make up.

4 months in we have a pretty important 3 days sales training event before a big conference. I take my sales team out to an early dinner on last night (1/2 day session next day). We get back to hotel around 9. 8am start time the next day. He sits down and has a beer with 25 year old inside sales guy. I go up as have early calls the next morning and have a presentation to practice.

My sales guys is a no show to leave to office in the am. Doesn't return calls or texts. We start our training, which includes President of US operations sitting next to me. I asked the 25 year old guy who's in front of me and looking pretty wrecked what time they left the bar. Said they went out. I asked what time they got back and he sheepishly holds up 4 fingers. I then get a text from my sales guy saying he felt like he had the flu after dinner and is sick. I asked the junior guy where they went that served so late. Turns out they went to a strip club.

OK, I could have written books on strip club travels back in the day, so no judgment there. But the lack of business judgment is mind blowing to me. Don't stay out until 4am when you are on important business. And if you do, suck it up, maintain, and find a way to get through it. But a no show? Man, even if you overslept or needed to sober up at least find a way to make it in. Then the lie. The other guy reports to me too but actually I give him a pass. 25 years old, first time on the circuit maybe, probably never felt the pain of being hung over and miserable at a conference/event. But he told me the truth. So while I question his judgment I at least trust him.

The other guy? Well, I went to bat for him big time. He's got a mid 6 figure base and an opp for big $$. And he risks it with stupid decisions made worse with lies? No communication after the text at 9am.

How would you handle? And what would you think of the guy going forward?
sounds like a pretty important part of the "important training event"..... had to go to bat for him to the Prez....third day/half day looked pretty important......not sure the judge would have even created this thread if it "wasn't a big deal".....seems like it was even if it was last day/half day.....and let's not act like dude was out selling at any point during those "hours".....

 
So I hire a guy to a pretty coveted sales position at my company. 40, single guy, pretty successful background, right make up.

4 months in we have a pretty important 3 days sales training event before a big conference. I take my sales team out to an early dinner on last night (1/2 day session next day). We get back to hotel around 9. 8am start time the next day. He sits down and has a beer with 25 year old inside sales guy. I go up as have early calls the next morning and have a presentation to practice.

My sales guys is a no show to leave to office in the am. Doesn't return calls or texts. We start our training, which includes President of US operations sitting next to me. I asked the 25 year old guy who's in front of me and looking pretty wrecked what time they left the bar. Said they went out. I asked what time they got back and he sheepishly holds up 4 fingers. I then get a text from my sales guy saying he felt like he had the flu after dinner and is sick. I asked the junior guy where they went that served so late. Turns out they went to a strip club.

OK, I could have written books on strip club travels back in the day, so no judgment there. But the lack of business judgment is mind blowing to me. Don't stay out until 4am when you are on important business. And if you do, suck it up, maintain, and find a way to get through it. But a no show? Man, even if you overslept or needed to sober up at least find a way to make it in. Then the lie. The other guy reports to me too but actually I give him a pass. 25 years old, first time on the circuit maybe, probably never felt the pain of being hung over and miserable at a conference/event. But he told me the truth. So while I question his judgment I at least trust him.

The other guy? Well, I went to bat for him big time. He's got a mid 6 figure base and an opp for big $$. And he risks it with stupid decisions made worse with lies? No communication after the text at 9am.

How would you handle? And what would you think of the guy going forward?
sounds like a pretty important part of the "important training event"..... had to go to bat for him to the Prez....third day/half day looked pretty important......not sure the judge would have even created this thread if it "wasn't a big deal".....seems like it was even if it was last day/half day.....and let's not act like dude was out selling at any point during those "hours".....
:shrug: You want a guy who can close for you, or show up hungover at a training event?

I am not say you reward him - but at that level it should be more about results, and less about appearances. Yes, you do have to worry about employee morale, and whether this guys is setting a bad example for others to follow.

If I were his sales manager, I'd coach him on the issues of earning trust, setting an example, networking within the company, etc. As a first offense, I am not terribly worried about it.

I was a general manager of a business unit in a similar situation - training event ahead of our biggest industry conference, my best saleswoman missed a session as a no-show, at the company headquarters. Company President noticed and asked me about it - now she was not out at a strip club the night before, but was out, and then later claims to have been sick. :shrug: She went out and won the company award for closing the most business at the conference, and nobody gave it a second thought.

 
:shrug: You want a guy who can close for you, or show up hungover at a training event?


I am not say you reward him - but at that level it should be more about results, and less about appearances. Yes, you do have to worry about employee morale, and whether this guys is setting a bad example for others to follow.

If I were his sales manager, I'd coach him on the issues of earning trust, setting an example, networking within the company, etc. As a first offense, I am not terribly worried about it.

I was a general manager of a business unit in a similar situation - training event ahead of our biggest industry conference, my best saleswoman missed a session as a no-show, at the company headquarters. Company President noticed and asked me about it - now she was not out at a strip club the night before, but was out, and then later claims to have been sick. :shrug: She went out and won the company award for closing the most business at the conference, and nobody gave it a second thought.
at 40 years old and pulling down that kind of bank should "coaching" about things like bolded above and things like this (missing meetings because of strip club til 4:00) be neccessary.....?......in what world does a 40 year old professional still need coaching about those things....and a "pass" for first offense....?.....probably not this guys first time....

all that would be is lip service to that dude.....and in his mind he is probably rolling his eyes and thinking "could you please shut the #### up before I ##### slap you again in front of everybody".....

yeah I might take a hit financially for a while, but I would rather surround myself with dedicated professionals.......you can build a team that is successful and doesn't have to deal with 40 year olds acting like 21 year olds you can't trust.....if he needs "coaching" about these things, he can go make money for somebody else till he does the same thing to them a second time and gets fired.....dudes like this can make good/quick money for you but they can also end up costing you......

 
If you arent going to can the guy you need to lay in to him hard and fast.

Otherwise he is going to think you are a chump that he can walk all over.

Drop that hammer right in his face and show him who is the boss.

 
Had the conversation with him today during our annual review. I let him know my thoughts pretty explicitly. Not expected, not tolerated, there will be no 3rd time. You have to perform at our company but you also have to fit our DNA/culture. And that stuff doesn't fly. He apologized profusely, said he will earn back the trust. We'll see.

 
Had the conversation with him today during our annual review. I let him know my thoughts pretty explicitly. Not expected, not tolerated, there will be no 3rd time. You have to perform at our company but you also have to fit our DNA/culture. And that stuff doesn't fly. He apologized profusely, said he will earn back the trust. We'll see.
So did he abandon the whole flu/doctor story? Because that kinda makes it worse, he kept his "deception" going after the conference. If he's making up doctor's appointments, that's something a 14 year old would do.

 
Had the conversation with him today during our annual review. I let him know my thoughts pretty explicitly. Not expected, not tolerated, there will be no 3rd time. You have to perform at our company but you also have to fit our DNA/culture. And that stuff doesn't fly. He apologized profusely, said he will earn back the trust. We'll see.
That's the only way you could have handled it. Sounds like you know the guy so you are going to have a valuable employee in the months to come as he really tries to make amends. Time to move on as long as he is doing his job.

 
Had the conversation with him today during our annual review. I let him know my thoughts pretty explicitly. Not expected, not tolerated, there will be no 3rd time. You have to perform at our company but you also have to fit our DNA/culture. And that stuff doesn't fly. He apologized profusely, said he will earn back the trust. We'll see.
Good.

For that salary he better be covered in your DNA and love every minute of it.

 
like others have said, I've been there before but always showed up. 3 hours of sleep when the alarm goes off...shower, coffee, gum. let's do this.

 
Had the conversation with him today during our annual review. I let him know my thoughts pretty explicitly. Not expected, not tolerated, there will be no 3rd time. You have to perform at our company but you also have to fit our DNA/culture. And that stuff doesn't fly. He apologized profusely, said he will earn back the trust. We'll see.
Wait... He's done this before? Or are you giving him permission to do it just one more time?

 
Had the conversation with him today during our annual review. I let him know my thoughts pretty explicitly. Not expected, not tolerated, there will be no 3rd time. You have to perform at our company but you also have to fit our DNA/culture. And that stuff doesn't fly. He apologized profusely, said he will earn back the trust. We'll see.
Wait... He's done this before? Or are you giving him permission to do it just one more time?
no he saying if he does it again hes fired. 1 plus 1 = 2 ie no 3rd time.
 
I don't understand why showing up drunk/hungover is so obviously better than no-showing. If this event was so unimportant that the 25 yo could roll in probably still intoxicated, then who cares if the 40 yo sleeps in instead?

 
I don't understand why showing up drunk/hungover is so obviously better than no-showing. If this event was so unimportant that the 25 yo could roll in probably still intoxicated, then who cares if the 40 yo sleeps in instead?
I mentioned this too and they seem to not know how to answer it.

 
I don't understand why showing up drunk/hungover is so obviously better than no-showing. If this event was so unimportant that the 25 yo could roll in probably still intoxicated, then who cares if the 40 yo sleeps in instead?
I mentioned this too and they seem to not know how to answer it.
i think most are focused on the accumulation of the entire episode and what should be done like the OP asked........not debating whether it's better to show up hungover or simply no show.....thats probably a good question for a poll/different thread.....and I think it was shown that it was a pretty important meeting.....if it wasn't the OP probablly doesn't even start a thread about it....
 
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I don't understand why showing up drunk/hungover is so obviously better than no-showing. If this event was so unimportant that the 25 yo could roll in probably still intoxicated, then who cares if the 40 yo sleeps in instead?
I mentioned this too and they seem to not know how to answer it.
i think most are focused on the accumulation of the entire episode and what should be done like the OP asked........not debating whether it's better to show up hungover or simply no show.....thats probably a good question for a poll/different thread.....and I think it was shown that it was a pretty important meeting.....if it wasn't the OP probablly doesn't even start a thread about it....
There's a big difference between being hungover and hating life and having to suck it up (99% of us have done that) and showing up intoxicated. If you can function, and you're just hurting internally but can look presentable otherwise, you should show up. However, you show up drunk in the am you should be fired. We've sent guys home for good as soon as they've shown up at the booth. Come to think of it, it constantly amazes me to see the career limiting moves I see "professionals" make all the time. I've seen a sales guy get drunk on a President's Club trip and call his CFO a cheap *******, get him in a headlock, etc. I've seen guys have too many drinks and sexually harass two girls on our marketing staff until they were in tears. I've seen a chick get hammered and do snow angels on the Christmas Party dance floor with her dress going over her head while the CEO watched from the next table. Had a guy get so hammered at a conference that he walked in at 3am and promptly pissed on his roommates luggage. Other guy shows up at the booth with hickeys all over his neck after he and a customer (both married) were having cocktails at the networking reception. One guy shows up in Vegas at 11. Show started at 9am. Barely makes his demo time for a 9 person entourage, millions at stake. Still drunk from the night before and was bragging he was late because he was f'ing another client (she was hideous but I digress). I could go on and on. There seems to be a common theme for a lot of these ex employees.

 
I would call him into my office and give him the chance to come clean and apologize. If he still lies he's obviously gone. Can't have that.

I would also treat the entire situation as one event. The sucking it up and coming in angle seems odd to me. If he was still drunk or puking he may have made the right decision to stay in his room.

Obviously this is all predicated on the fact that he's good at his job and has no previous black marks.

Mid six-figures is $500K, but I don't think the amount matters that much in this situation. He's still sales and not management. They generally get a bit more slack if they are good at their job.

 
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I don't need my sales team to be choir boys, I need them to close deals. That said, if they can't handle their alcohol and make fools of themselves at work functions, how in the world can you trust them in front of a client during a night out of drinking.

 
I don't understand why showing up drunk/hungover is so obviously better than no-showing. If this event was so unimportant that the 25 yo could roll in probably still intoxicated, then who cares if the 40 yo sleeps in instead?
I mentioned this too and they seem to not know how to answer it.
i think most are focused on the accumulation of the entire episode and what should be done like the OP asked........not debating whether it's better to show up hungover or simply no show.....thats probably a good question for a poll/different thread.....and I think it was shown that it was a pretty important meeting.....if it wasn't the OP probablly doesn't even start a thread about it....
There's a big difference between being hungover and hating life and having to suck it up (99% of us have done that) and showing up intoxicated. If you can function, and you're just hurting internally but can look presentable otherwise, you should show up. However, you show up drunk in the am you should be fired. We've sent guys home for good as soon as they've shown up at the booth. Come to think of it, it constantly amazes me to see the career limiting moves I see "professionals" make all the time. I've seen a sales guy get drunk on a President's Club trip and call his CFO a cheap *******, get him in a headlock, etc. I've seen guys have too many drinks and sexually harass two girls on our marketing staff until they were in tears. I've seen a chick get hammered and do snow angels on the Christmas Party dance floor with her dress going over her head while the CEO watched from the next table. Had a guy get so hammered at a conference that he walked in at 3am and promptly pissed on his roommates luggage. Other guy shows up at the booth with hickeys all over his neck after he and a customer (both married) were having cocktails at the networking reception. One guy shows up in Vegas at 11. Show started at 9am. Barely makes his demo time for a 9 person entourage, millions at stake. Still drunk from the night before and was bragging he was late because he was f'ing another client (she was hideous but I digress). I could go on and on. There seems to be a common theme for a lot of these ex employees.
I just realized that all of my work-related anecdotes are boring as hell. We still tell stories about the guy who got pissed and kicked a trash can in anger -- yes, that's really the whole story. Nothing comparable to snow-angel chick.

 
That's not a crazy salary for sales for the guys hung up on how much money the guy makes.

Also, Smails is in SoCal iirc.

150k a year in SoCal and you're living in a homeless shelter.

 
Had the conversation with him today during our annual review. I let him know my thoughts pretty explicitly. Not expected, not tolerated, there will be no 3rd time. You have to perform at our company but you also have to fit our DNA/culture. And that stuff doesn't fly. He apologized profusely, said he will earn back the trust. We'll see.
Wait... He's done this before? Or are you giving him permission to do it just one more time?
no he saying if he does it again hes fired. 1 plus 1 = 2 ie no 3rd time.
Wasn't the second time when he came up with the bull #### doctor appointment story?

 
I don't understand why showing up drunk/hungover is so obviously better than no-showing. If this event was so unimportant that the 25 yo could roll in probably still intoxicated, then who cares if the 40 yo sleeps in instead?
I mentioned this too and they seem to not know how to answer it.
i think most are focused on the accumulation of the entire episode and what should be done like the OP asked........not debating whether it's better to show up hungover or simply no show.....thats probably a good question for a poll/different thread.....and I think it was shown that it was a pretty important meeting.....if it wasn't the OP probablly doesn't even start a thread about it....
There's a big difference between being hungover and hating life and having to suck it up (99% of us have done that) and showing up intoxicated. If you can function, and you're just hurting internally but can look presentable otherwise, you should show up. However, you show up drunk in the am you should be fired. We've sent guys home for good as soon as they've shown up at the booth. Come to think of it, it constantly amazes me to see the career limiting moves I see "professionals" make all the time. I've seen a sales guy get drunk on a President's Club trip and call his CFO a cheap *******, get him in a headlock, etc. I've seen guys have too many drinks and sexually harass two girls on our marketing staff until they were in tears. I've seen a chick get hammered and do snow angels on the Christmas Party dance floor with her dress going over her head while the CEO watched from the next table. Had a guy get so hammered at a conference that he walked in at 3am and promptly pissed on his roommates luggage. Other guy shows up at the booth with hickeys all over his neck after he and a customer (both married) were having cocktails at the networking reception. One guy shows up in Vegas at 11. Show started at 9am. Barely makes his demo time for a 9 person entourage, millions at stake. Still drunk from the night before and was bragging he was late because he was f'ing another client (she was hideous but I digress). I could go on and on. There seems to be a common theme for a lot of these ex employees.
Maybe these events keep happening because employees are allowed to get pissed up the night before and no-show conferences without any consequences.

 
That's not a crazy salary for sales for the guys hung up on how much money the guy makes.

Also, Smails is in SoCal iirc.

150k a year in SoCal and you're living in a homeless shelter.
I think my incorrect mid 6 figures statement is what threw everyone off. That would be max max upside - certainly not the base. That's $160K for this position. Someone having 10+ years track record in a special vertical. And you're right about So Cal.

 
Only one question remains. If that guy makes mid six figures, how much is Judge Smalls pulling down?
Smails already commented on the salary, it's in the $150k range, not $500k.
Not what I asked, but OK
I'm an average FBG. Right now wish I was a sales guy. Working my freaking ### off, not golfing enough. Living to work vs. the other way around. Not my style. Hope it's temporary and just ramping up with a new gig . And I'm far, far from Chet levels. But then again - who isn't?

 
That's not a crazy salary for sales for the guys hung up on how much money the guy makes.

Also, Smails is in SoCal iirc.

150k a year in SoCal and you're living in a homeless shelter.
I think my incorrect mid 6 figures statement is what threw everyone off. That would be max max upside - certainly not the base. That's $160K for this position. Someone having 10+ years track record in a special vertical. And you're right about So Cal.
So a family pulling down $150k in So Cal really wouldn't be able to afford a decent house and still have money left for other stuff? That's like 3x the national family average. Crazy to think about.

 
That's not a crazy salary for sales for the guys hung up on how much money the guy makes.

Also, Smails is in SoCal iirc.

150k a year in SoCal and you're living in a homeless shelter.
I think my incorrect mid 6 figures statement is what threw everyone off. That would be max max upside - certainly not the base. That's $160K for this position. Someone having 10+ years track record in a special vertical. And you're right about So Cal.
So a family pulling down $150k in So Cal really wouldn't be able to afford a decent house and still have money left for other stuff? That's like 3x the national family average. Crazy to think about.
definitely not in NY
 

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