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***Official Pearl Jam Thread*** (7 Viewers)

Ya my buddy is with you. I've got them in my cart...I can clear through the checkout button to see my address...did that twice. Can't get past that screen.

 
I asked them if my tickets would be in my cart when the site comes back up. The reply:

The site is not working as planned, so it’s difficult to say. We can not guarantee they will be in your cart when the site is back up.-10c
 
If I make it up to Alpine Valley, I'll be selling t-shirts in the parking lot:

Death, Taxes and 10 Club Ticket Purchase Cluster$#$%

 
Official post form the 10c on the PJ boards:

We apologize for the web site issues today, but our online store has suffered a major issue. We hope to resume the ticket sale at some point today. Please watch the forums and www.pj20.com fo rthe latest updates on the sale. Again we are very sorry for the issues.
 
Official post form the 10c on the PJ boards:

We apologize for the web site issues today, but our online store has suffered a major issue. We hope to resume the ticket sale at some point today. Please watch the forums and www.pj20.com fo rthe latest updates on the sale. Again we are very sorry for the issues.
Any idea when these go on sale to the general public? If they've got awhile, they should shut this down and send out an email with a new date. While I'm sure they'd disagree, not everybody has time to spend all day trying to buy these tickets hours after they indicated they would be available for purchase.
 
Official post form the 10c on the PJ boards:

We apologize for the web site issues today, but our online store has suffered a major issue. We hope to resume the ticket sale at some point today. Please watch the forums and www.pj20.com fo rthe latest updates on the sale. Again we are very sorry for the issues.
Any idea when these go on sale to the general public? If they've got awhile, they should shut this down and send out an email with a new date. While I'm sure they'd disagree, not everybody has time to spend all day trying to buy these tickets hours after they indicated they would be available for purchase.
Survival of the responsibilitylessest
 
I have a pending charge to my account and a confirm # in my 10c order history (no email confirm yet)...from what I can tell if you were able to get to the "buy" screen at some point & still have that window open, you may eventually be able to proceed by constantly refreshing until it moves to the next step.

I will hold off on the ol' dancing pickle until I get solid confirmation that 10c does not reverse the charges and I get an email confirmation stating that I'm in.

 
apparantly people are still getting them online right now

Been trying with internet explorer all day. Downloaded mozilla firefox and got in in about 15 minutes. Went to the following links:https://secure.pearljam.com/store/produ ... g?sku=7359Once got it into my cart just kept refreshing. Got stuck at the page 1 of 3 checkout on internet explorer but got through firefox pretty quickly. if you get a bad link, keep refreshing. after the page 3 of 3 checkout page went straight to bad link, no confirmation, kept refreshing and said cart was now empty. checked my orders page and there it was $334 dollars then immediately followed by email confirmation. Good luck to all. Here is the firefox link to download. 7 hours vice 15 minutes is well worth it.http://www.mozilla.com/en-US/firefox/new/
 
apparantly people are still getting them online right now

Been trying with internet explorer all day. Downloaded mozilla firefox and got in in about 15 minutes. Went to the following links:https://secure.pearljam.com/store/produ ... g?sku=7359Once got it into my cart just kept refreshing. Got stuck at the page 1 of 3 checkout on internet explorer but got through firefox pretty quickly. if you get a bad link, keep refreshing. after the page 3 of 3 checkout page went straight to bad link, no confirmation, kept refreshing and said cart was now empty. checked my orders page and there it was $334 dollars then immediately followed by email confirmation. Good luck to all. Here is the firefox link to download. 7 hours vice 15 minutes is well worth it.http://www.mozilla.com/en-US/firefox/new/
Yep, that's the back door that has been working off and on all day. Took me probably five hours this afternoon, but I got three separate orders through - 1) Weekend ticket package; 2) Day 1 Expo pass; 3) Day 2 Expo pass.Still seems like no one trusts the orders though. All three show up in my order history, each with an Order ID #, but only two have shown up on my credit card so far, and I've only got one email confirmation so far (for the one that isn't showing up on the credit card). So I have no idea what's going on.
 
apparantly people are still getting them online right now

Been trying with internet explorer all day. Downloaded mozilla firefox and got in in about 15 minutes. Went to the following links:https://secure.pearljam.com/store/produ ... g?sku=7359Once got it into my cart just kept refreshing. Got stuck at the page 1 of 3 checkout on internet explorer but got through firefox pretty quickly. if you get a bad link, keep refreshing. after the page 3 of 3 checkout page went straight to bad link, no confirmation, kept refreshing and said cart was now empty. checked my orders page and there it was $334 dollars then immediately followed by email confirmation. Good luck to all. Here is the firefox link to download. 7 hours vice 15 minutes is well worth it.http://www.mozilla.com/en-US/firefox/new/
Yep, that's the back door that has been working off and on all day. Took me probably five hours this afternoon, but I got three separate orders through - 1) Weekend ticket package; 2) Day 1 Expo pass; 3) Day 2 Expo pass.Still seems like no one trusts the orders though. All three show up in my order history, each with an Order ID #, but only two have shown up on my credit card so far, and I've only got one email confirmation so far (for the one that isn't showing up on the credit card). So I have no idea what's going on.
yeah, ya never know until they come out and say wtf is going on
 
Ya I think there are still plenty available.

The key is to direct link in (which is apparently a no-no...unless what I was reading was directed at trying to secure tickets BEFORE the actual pre-sale begins). But they had a link on pj20 that direct linked you into the ticket area...so any smart person would use that direct link all day even after they "grayed out" the "buy now" button on pj20.

If anyone needs those links I can send a PM.

I also have not received a conf email from 10C, but I just sent them one asking if it was OK for me to book a flight, since this is a destination event and all. I gave them my order number and said I had a pending charge on my CC.

What a cluster F tho.

 
ALPINE ON-SALE UPDATE

Our IT brains are still working diligently to rectify the Alpine ticketing situation.

There are currently some people who already had items in their carts and who are able to continue the checkout process, very slowly.

Here's what we're going to do:

-- Those who were already in the check-out process, stick with us and we're going to try to process your order.

-- Those who aren't already, give it a rest tonight so we can get those who are officially in the middle of the check-out process checked out and work on the site.

-- We are going to close the store tonight to ANY NEW TICKET ORDERS in order to work on the system for tomorrow.

-- At 8am PT tomorrow morning, we will post on the Ten Club "news" section information regarding when the Alpine ticket sale will resume.

-- If it's still not working at 8am PT, we will say that.

-- If it's working at 8am PT, we'll provide a time for when the on-sale will resume, which be AT LEAST TWO HOURS later, so that everyone has time to prepare.

--The good news is, there are PLENTY of tickets still available.

CANADA ON-SALE POSTPONED TO WEDNESDAY

 
ALPINE ONSALE UPDATE

Our IT brains are still working diligently to rectify the Alpine ticketing situation.

There are currently some people who already had items in their carts and who are able to continue the checkout process, very slowly.

Here’s what we’re going to do:

– Those who were already in the check-out process, stick with us and we’re going to try to process your order.

– Those who aren’t already, give it a rest tonight so we can get those who are officially in the middle of the check-out process checked out and work on the site.

– We are going to close the store tonight to ANY NEW TICKET ORDERS in order to work on the system for tomorrow.

– At 8am PT tomorrow morning, we will post on the Ten Club “news” section information regarding when the Alpine ticket sale will resume.

– If it’s still not working at 8am PT, we will say that.

– If it’s working at 8am PT, we’ll provide a time for when the onsale will resume, which be AT LEAST TWO HOURS later, so that everyone has time to prepare.

–The good news is, there are PLENTY of tickets still available.

Not sure what this means for me since I was in the checkout process

Am going to continue to try tonight

What a cluster####

 
But now this:

"MAY 24, 2011

ALPINE ONSALE UPDATE

Our IT brains are still working diligently to rectify the Alpine ticketing situation.

There are currently some people who already had items in their carts and who are able to continue the checkout process, very slowly.

Here’s what we’re going to do:

– Those who were already in the check-out process, stick with us and we’re going to try to process your order.

– Those who aren’t already, give it a rest tonight so we can get those who are officially in the middle of the check-out process checked out and work on the site.

– We are going to close the store tonight to ANY NEW TICKET ORDERS in order to work on the system for tomorrow.

– At 8am PT tomorrow morning, we will post on the Ten Club “news” section information regarding when the Alpine ticket sale will resume.

– If it’s still not working at 8am PT, we will say that.

– If it’s working at 8am PT, we’ll provide a time for when the onsale will resume, which be AT LEAST TWO HOURS later, so that everyone has time to prepare.

–The good news is, there are PLENTY of tickets still available."

So as much as I want to try that Firefox "fix", I doubt it will work now.

What sucks is I got to that buy ticket page earlier today, but didn't keep refreshing it like I should've. Damn. Good news is I gave up on this BS earlier than most and went back to bed (hungover). I did not wanna find out I missed out and was hoping for some kind of re-do...which now looks to be the case. Yeah, THAT'S the good news... :rolleyes:

 
So do I intrepret that as.....people with order numbers and such are good to go and we're gonna work on those that are in process now and we'll get to the rest of you after that?

 
Feel like starting a "Fictitious Things the PJ20 Webmaster Spent the Server Upgrade Money On" Thread at the PJ Boards

-Some killer vintage flannel shirts

-A Doc Marten warehouse

-Creed tickets

 

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