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Walked a table at dinner last night (1 Viewer)

swirvenirvin said:
waaaaaaaaaa I love to get walked all over and have no respect for myself or value what my time is worth..  waaaaaaa
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Yes, someone who once dressed down a waitress for serving Pepsi instead of Coke thinks this way about people who don't complain.  I guess we're all wired differently.

 
Lutherman2112 said:
It is illegal to charge waitstaff for walkouts. From the Department of Labor:

For a server to fight this, however, would be a pain in the ###.
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True. However, many places will write up a server up for it, even though they know it is not their fault, the reason being to protect themselves against the shady servers who pocket an entire check when it's paid in cash and then tells management the customers walked out without paying. 

 
Lutherman2112 said:
It is illegal to charge waitstaff for walkouts. From the Department of Labor:

For a server to fight this, however, would be a pain in the ###.
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True. However, many places will write up a server up for it, even though they know it is not their fault, the reason being to protect themselves against the shady servers who pocket an entire check when it's paid in cash and then tells management the customers walked out without paying. 

 
I always thought the phrase "walking a table" was a stand-up comic thing where they get so bad, or dirty, or whatever ...to get people to get up in the middle of their show and walk out.  

Never heard it apply to walking out on a check.  [Dine & Dash]

 
Binky The Doormat said:
I always thought the phrase "walking a table" was a stand-up comic thing where they get so bad, or dirty, or whatever ...to get people to get up in the middle of their show and walk out.  

Never heard it apply to walking out on a check.  [Dine & Dash]
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Most people over the age of 22 aren't proud of the Dine& Dash,  

 
Could have been handled much better, especially during the holidays. Pay for what you had and give them the chance to make it right.

I did a Dine and Dash 1 time.  Got hammered after seeing Magic and the Lakers win a big game in the Showtime era.  Then drove to get some food with my buddy, then somehow we thought a dine and dash would be fun.  Driving drunk, stiffing the wait staff - not one of my prouder moments.

 
Tom Skerritt said:
Waited 45 minutes to get a table... no problem. Finally get sat, and we sit 10-15 minutes with no service. We ask a waiter if someone is going to help us. He says that they are on a rotation system, and I guess we were not given to anyone.  No problem. He takes our order... a couple of beers, a couple of sodas, 3 salads, and our entrees. We get the drinks and salads in good time. Great! Wait maybe 30 more minutes and no entrees. Waiter comes by and says that ours is the next one out. Great! 15 minutes later, he asks if we want more drinks. I ask what is the problem? Again he says that ours is the next one out of the kitchen. Waiter makes a few more trips through the restaurant without looking at us or saying anything, so we all got up and left. Picked up some fast food on the way home. 

Merry Christmas!
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Edit - Alchohol  

 
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In theory I completely understand not tipping for poor service or walking out if the food takes forever.

In practice I find that people who do this are generally Richards.

 
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I can no longer tell which responses defending or condemning the OP are shtick. I get some people are going to think he's wrong and some won't. But many of these posts are reaching carnival mirror levels of distortion.

Merry Fn Christmas! :angry:

 
Murph said:
In theory I completely understand not tipping for poor service or walking out if the food takes forever.

In practice I find that people who do this are generally Richards.
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This is in line with my observations as well. I know nothing about the OP, so no idea about his exact situation, but I also find that many people tend to exaggerate the amount of time in which they are inconvenienced (in a variety of situations). So, I wouldn't be surprised if the initial 30-minute wait after ordering was 22 minutes, and the subsequent 15-minute wait after being told the order is "next out" was 8 minutes.

 
Food I can buy anywhere.  I go to a restaurant for preparation of the food and for service.  I, the customer, am not an annoyance and I am not there to wait around hours until they are damn well good and ready to top screwing up, stop lying to me, and to get the food out long after my hunger has spoiled my mood.  Bad service gives me license to do about anything, but not to walk out without paying and without letting them know I am leaving, not both,

BTW, almost nothing open around me on Christmas night.  Given that we went to IHOP.  The little gal who sat us and waited on us could not have been more accommodating.  Bubbly, upbeat personality and great service.  I tipped her more than the cost of the meal because great service and Christmas.

 
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Murph said:
In theory I completely understand not tipping for poor service or walking out if the food takes forever.

In practice I find that people who do this are generally Richards.
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Yeah, you leave cash on the table and if you don't have cash you tell a waiter that you are about to leave and want to pay for what you had now or you are "walking a table."

I also find it funny that after all that wait your food was most likely just about up and ready to come out when you left. Ultimately, you only screwed yourselves.

 
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I work in the industry. I am fortunate enough at this point in my career to work at a place where walking the table is essentially impossible, but have certainly encountered it in my time at other places. As a FOH manager, I don't have a huge issue with what the OP did. I'm skeptical the server would be on the hook for the loss (it happens, but isn't commonplace). 

From a manager's viewpoint, the OP sending in a letter or email would be fantastic. Maybe that server is really terrible on a regular basis, and a letter would really help get that person fired (not knowing what state OP is in or whether the restaurant is union). Maybe that server is normally fine and just had a bad day for whatever reason (understaffed, just forgot, whatever). 

As for the walking the table itself? It sucks, but isn't really a huge deal. Assuming the OP's story is mostly accurate. He didn't handle it in an ideal manner but neither did the server so :shrug:

 
Murph said:
In theory I completely understand not tipping for poor service or walking out if the food takes forever.

In practice I find that people who do this are generally Richards.
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In practice I wish more folks wouldn't be so scared to truly tip according to the level of service they received. I hate seeing good staff pull in comparable levels to terrible staff all because some weird guilt guests have. Yes, sometimes things are really beyond a server's control. Other times the server is just terrible and should go into another line of work. 

 
AnonymousBob said:
In practice I wish more folks wouldn't be so scared to truly tip according to the level of service they received. I hate seeing good staff pull in comparable levels to terrible staff all because some weird guilt guests have. Yes, sometimes things are really beyond a server's control. Other times the server is just terrible and should go into another line of work. 
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Fair enough. I guess it's the bragging about it afterwards on the internet part that bothers me.

 
Murph said:
Fair enough. I guess it's the bragging about it afterwards on the internet part that bothers me.
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Really, tipping should be abolished. It's an outdated practice and doesn't really benefit anyone. Just roll it all into everything and pay everyone better. I prefer giving my business to places that do that. But if you go the old fashioned route, don't be shy screwing over horrendous service. I once tipped a guy a dime and told him his service was terrible. Just be sure you tip at the other extreme when you really encounter someone great. Brag about both.

 
Bragging about it online is a dooshier move than doing it. 

Talk about a first world problem. 

They made ME wait for food!  ME. Oh my GAWD can you believe it!  I am not paying for that level of service. 

Then when it is pointed out to OP that he stole, the reaction is to double down because apparently we don't understand HOW MUCH he was inconvenienced. 

 
OP should have stayed no matter what. Even if they turned out the lights and locked the doors for the night, his food was "next one out".  In fact, he should have helped his server roll silverware, fill sugar containers and top off the salt and pepper while they continued to wait. 

 
avoiding injuries said:
OP should have stayed no matter what. Even if they turned out the lights and locked the doors for the night, his food was "next one out".  In fact, he should have helped his server roll silverware, fill sugar containers and top off the salt and pepper while they continued to wait. 
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Don't forget to marry the ketchups!

So, why didn't Tom ask for the manager at the first hint of trouble? That's the weirdest thing to me.  If the waiter was of no use, go to the hostess or bartender and ask for the manager at once.  Not doing this allowed the situation to become untenable.  Point to the shirt, Tom. 

 
AnonymousBob said:
Really, tipping should be abolished. It's an outdated practice and doesn't really benefit anyone. Just roll it all into everything and pay everyone better. I prefer giving my business to places that do that. But if you go the old fashioned route, don't be shy screwing over horrendous service. I once tipped a guy a dime and told him his service was terrible. Just be sure you tip at the other extreme when you really encounter someone great. Brag about both.
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God yes!

Bad enough that tipping as a practice exists but the sheer volume of people "expecting" a tip has gotten out of hand. "Did you tip the catering company?" (not an employee, the owner) Hell no. Tip jars everywhere. I bought some seafood at a seafood market and there was a tip line on the charge receipt. :no: They do "serve" meals there too but it's not like they wait on you. Take an order, cook it, hand it to you. They're not making $2/hr like a waiter is. 

Gotta add the one about the catering company was when I had them make a couple of items that I picked up at their location.

 
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General Malaise said:
Don't forget to marry the ketchups!

So, why didn't Tom ask for the manager at the first hint of trouble? That's the weirdest thing to me.  If the waiter was of no use, go to the hostess or bartender and ask for the manager at once.  Not doing this allowed the situation to become untenable.  Point to the shirt, Tom. 
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I would never ask to speak to a manager and then get food brought out.

Maybe I'm just paranoid but I would not want to eat anything in that place at that point in time.

 
3C's said:
God yes!

Bad enough that tipping as a practice exists but the sheer volume of people "expecting" a tip has gotten out of hand. "Did you tip the catering company?" (not an employee, the owner) Hell no. Tip jars everywhere. I bought some seafood at a seafood market and there was a tip line on the charge receipt. :no: They do "serve" meals there too but it's not like they wait on you. Take an order, cook it, hand it to you. They're not making $2/hr like a waiter is. 
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In Oregon's legal weed stores, some of them ask if you'd like to tip on top. :lmao:

Can't imagine the guy selling me a 6-pack at Rite-Aid asking if I'd like to add a tip.

 
comfortably numb said:
I would never ask to speak to a manager and then get food brought out.

Maybe I'm just paranoid but I would not want to eat anything in that place at that point in time.
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You're paranoid. Spitting or putting weird stuff in food doesn't happen. Maybe at a McDonald's with a bunch of teenagers, otherwise it's not happening.

 
comfortably numb said:
I would never ask to speak to a manager and then get food brought out.

Maybe I'm just paranoid but I would not want to eat anything in that place at that point in time.
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Well, there is a right way and a wrong way to talk to restaurant managers when your experience is going south. They deal with disgruntled customers all day long.  The ones who are repesctful when they share their frustrations will usually be taken care of.  1) because the manager will want to retain your business and avoid a bad review. 2) of your criticism helps the manager improve operations or process, it's value-added and they want that feedback.

Just dont be a giant Richard when you talk to them.

 
James Daulton said:
You make me wait and I don't pay for what I ate and drank!

Are you related to FC42 by any chance?
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I'm not seeing the connection here to any of my exploits.

In fact, my wife and I are the perfect table for a waitress, beyond the big bill and big tip, there's the 3way afterwards.

 
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General Malaise said:
Well, there is a right way and a wrong way to talk to restaurant managers when your experience is going south. They deal with disgruntled customers all day long.  The ones who are repesctful when they share their frustrations will usually be taken care of.  1) because the manager will want to retain your business and avoid a bad review. 2) of your criticism helps the manager improve operations or process, it's value-added and they want that feedback.

Just dont be a giant Richard when you talk to them.
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This is the tough part, especially when you are hungry and frustrated.  Still, out of control anger is unproductive, and lots of folks get confused between assertive and obnoxious.  For some this comes with maturity.  I know I sometimes struggle with the line.  I like to think that I win that struggle nowadays, though that may not have always been true, hell, it may not always be true for me now. Perhaps I delude myself.

 
What's the end game for the OP? 

Talk to the manager about how bad the service was and possibly get some price reduction on the bill or maybe get the whole thing comped? Sounds to me like he cut out the middle man.

 
Walking on food and drink that has already been consumed is theft.  Justify it if you want but it is still theft.  

 
In my state this is called defrauding an innkeeper subject to 30 days in jail and or $1000.00 fine.  I hope no one got the license plate number on your vehicle

 
Franknbeans said:
What's the end game for the OP? 

Talk to the manager about how bad the service was and possibly get some price reduction on the bill or maybe get the whole thing comped? Sounds to me like he cut out the middle man.
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Based on the OP,  he might feel a little bit better if the restaurant went out of business completely.  It makes me wonder if he had ever enjoyed a meal there.

 
Ok... this just happened are our local Pad Thai place....   We order and get food and half way through eating  get a text from son and he wants us to bring him a #45. it's $10.  They deliver his food to go, we get the bill and we are not charged for his.  What should we do?

 
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Getzlaf15 said:
Ok... this just happened are our local Pad Thai place....   We order and get food and half way through eating  get a text from son and he wants us to bring him a #45. it's $10.  They deliver his food to go, we get the bill and we are not charged for his.  What should we do?
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We can only answer if we know how long you waited. 

 
Getzlaf15 said:
Ok... this just happened are our local Pad Thai place....   We order and get food and half way through eating  get a text from son and he wants us to bring him a #45. it's $10.  They deliver his food to go, we get the bill and we are not charged for his.  What should we do?
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Each of you leave quietly one by one until the table is empty. 

 
General Malaise said:
So, why didn't Tom ask for the manager at the first hint of trouble? That's the weirdest thing to me.  If the waiter was of no use, go to the hostess or bartender and ask for the manager at once.  Not doing this allowed the situation to become untenable.  Point to the shirt, Tom. 
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Speaking as an introvert, this one is extremely easy.  I don't want to make an issue out of my $40 of drinks and salads.  I just want to pull the rip-cord and leave.  I do not want my meal officially comped or have the manager "make it right."  I am just done at this point, and there's nothing to be gained from talking to a higher-up.    

 
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