Welcome to the G.O.A.T. Tier! Start Here 👉 (1 Viewer)

[Jake Bryant]

Welcome to the Footballguys G.O.A.T. Tier!

We're stoked that you're here!

We created the G.O.A.T. Tier to provide an exclusive community of our subscribers and staffers, where you'll get a dedicated helpline for direct answers from our staff on all your fantasy football questions, access to exclusive staff live streams and hangouts, and total access to every other tool, piece of content, and feature that we offer.

The majority of your exclusive G.O.A.T. Benefits will be accessed through this Forum, so read on for more info on how to navigate and use the Forums:

• ⁠goat-start-here: This channel, for explaining how to use this Forum to access all your G.O.A.T. benefits,
• ⁠goat-welcome: For saying hey to new G.O.A.T. Subscribers,
• ⁠goat-announcements: This channel will have announcements from FBG Staff about exclusive G.O.A.T. livestreams, schedule updates for question answering, access to new features, and any other announcements related to your G.O.A.T. subscription.,
• ⁠goat-chat: Use this channel for regular discussion with your fellow G.O.A.T. subscribers,
• ⁠goat-ask-questions This is the channel you will use to ask and get answers from FBG Staff for all your fantasy football questions.,
• ⁠goat-help: Use this channel to get help with your G.O.A.T. subscription or anything else!,

We're excited to have you as part of our G.O.A.T. community! Let's talk Fantasy Football, and win some leagues together!

Where To Ask Questions:
You ask, we answer. We get thousands of questions a week, but as a G.O.A.T. subscriber, you've got a guaranteed answer from our staff for all your Fantasy Football Questions. Here are the details: Where to Ask Questions

• Ask all your questions through through the ⁠goat-ask-questions channel. Our staff will answer the question by commenting on your post, so make sure to turn your notifications on for mentions so you don't miss the answer.
• Asking and answering through the ⁠goat-ask-questions channel is the only way we can guarantee timely responses to each question, so please ask there and don't submit your questions another way.,
• In the ⁠goat-ask-questions channel, use the "New Post" button to ask your questions. Try to keep your questions clear and to the point so we can make sure we get to everyone's in a timely manner. You can include screenshots or links, and please add any of the applicable tags to help us better understand your league and question.,

What Types of Questions Do you Answer, and when will they be Answered

• Our staff will answer any offensive, fantasy-football-related questions in the order received, within 24 hours of asking.,
• We do not answer questions about sports betting.,
• For pre-kickoff start/sit questions on gamedays, we will do our best to get all questions answered before kickoff, but try to ask your questions as early as possible so we have plenty of time to answer them. Due to the volume of questions on these days, the closer your questions come in to kick-off time, the less likely it is they will receive an answer before lineups lock.,
• You can ask as many questions as you like each week, but we do want everyone to have a chance to get at least one start/sit question answered before kickoff on Thursday evening and Sunday morning. During these times we will prioritize questions asked by those who haven't gotten an answer yet, regardless of the order asked.,
• In order to guarantee a timely response to meet weekly league deadlines, we can't promise answers from specific staffers. If you do have a question for a specific Footballguys staffer or analyst, and are ok with waiting for the answer, just let us know and we will pass it on to them, but we can't guarantee a specific timeline for their response.,

Schedule for answering G.O.A.T. Questions: You can ask your questions at any time, but check out the schedule below for the specific windows where staff will be answering questions.

• Monday: Mid-morning / 6pm-7pm EST (Monday Night Football),
• Tuesday: Mid-morning / 7pm-9pm EST (Waiver Wire Answers),
• Wednesday: Mid-morning/ Mid-afternoon,
• Thursday: Mid-morning / 6pm-8pm EST (Thursday Night Football),
• Friday: Mid-morning / Mid-afternoon
• Saturday: Mid-morning / Mid-afternoon
• Sunday: 11am-1pm EST / 3pm-4pm EST / 7pm-8pm EST,

Remember to ask your questions as early as possible on game days so we have time to answer them! Due to the volume of questions on these, days the closer your questions come in to kick-off time, the less likely it is they will receive an answer before lineups lock.

Need Help?

If you need any help with the Forums, your G.O.A.T. subscription, or anything else, don't hesitate to ask!

For General Issues, the ⁠get-started-here channel has info on the channel and how to use it.

Or use the ⁠goat-help channel and post your question, and we will do our best to help you as quickly as possible! Or you can also send an email to goat@footballguys.com

For customer service questions about the Footballguys website, apps or tools, we recommend filing a ticket directly with our Customer Support team, they have access to a powerful backend to assist with more technical issues.

File A Ticket

If your issue is urgent, post in ⁠goat-help, after you file your ticket, and we will follow up with the Customer Support team. Thanks for being part of the G.O.A.T. community. We're excited you're here, let's talk Fantasy Football, and win some leagues together!