El Floppo
Footballguy
we had one of our car-services show up 15 minutes early (we ordered car for specific time to get to the airport) and then wanted to charge us for those 15 minutes.
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Have you ever used Uber/Lyft (1 Viewer)
- Thread starter comfortably numb
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nirad3
Footballguy
Took an interesting Uber ride last night.
Dude pulls up and before he can plug the address into his map program, he tells me it's his first ride... I chuckle and say something about popping his cherry but I don't think he got it since it was apparent English wasn't his first language. As we pulled away I noticed bottles of water in the door cup holder thingies and Snickers bars in the back seat cubby... flanked by a little American flag. I figured, "OK, this guy's Middle Eastern, he obviously wants to project that he's pro-USA".
Small talk here and there, he works at a local liquor store.... blah blah blah.
We're a few minutes from my destination and with no other small talk to come up with I ask where he's from and he says "Syria". I'm totally moderate politically so I don't really have strong feelings one way or the other, so my first inclination was to respond with a question about his family and ask if they are over here as well and he responded "yes, they've been here for 3 years like me".
Very interesting.... the American flag, the inclusion of how long he and his family has been here without me even asking for those details.
Also, Uber's upped their prices. $11 ride last night that was typically $8-9. And I heard Austin's City Council voted to ban ridesharing. Idiots.
Dude pulls up and before he can plug the address into his map program, he tells me it's his first ride... I chuckle and say something about popping his cherry but I don't think he got it since it was apparent English wasn't his first language. As we pulled away I noticed bottles of water in the door cup holder thingies and Snickers bars in the back seat cubby... flanked by a little American flag. I figured, "OK, this guy's Middle Eastern, he obviously wants to project that he's pro-USA".
Small talk here and there, he works at a local liquor store.... blah blah blah.
We're a few minutes from my destination and with no other small talk to come up with I ask where he's from and he says "Syria". I'm totally moderate politically so I don't really have strong feelings one way or the other, so my first inclination was to respond with a question about his family and ask if they are over here as well and he responded "yes, they've been here for 3 years like me".
Very interesting.... the American flag, the inclusion of how long he and his family has been here without me even asking for those details.
Also, Uber's upped their prices. $11 ride last night that was typically $8-9. And I heard Austin's City Council voted to ban ridesharing. Idiots.
avoiding injuries
Footballguy
I was in NYC the other week and used their messenger service. Outstanding.
Pigskin Fanatic
Footballguy
I use both quite often and I have been informed from drivers that Uber requires their drivers to have newer cars. Lyft does no such screening. Also, Lyft drivers I've met all do both Lyft and Uber, as a driver Lyft is better because there's less screening (whatever that means for Uber) but that all adds up to Uber > Lyft for us if you have a choice. I consider Lyft the cheap alternative to Uber in every sense of the word.
audiophile
Footballguy
Download both apps now. They usually give promotional credits for first time users. Usually around $10 off first few rides. Whichever gives the better deal, go for it. They're pretty even as far as service in my experience, so i take whichever one offers the the best deal.
And no, you don't order in advance. When you have your bags and are ready for a pickup, you pull up the app and request a car. FYI, you can see on the app how near the closest car is (in mins). HTH.
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The General
Footballguy
Used in London and was a around 15% less than their famous Black Cab service. Uber is a pretty contentious issue over there.
Took a few of those including one to the Heathrow. The cab driver complained about Uber for about 10 minutes including a fairly epic rant about how they are all immigrants.
Took a few of those including one to the Heathrow. The cab driver complained about Uber for about 10 minutes including a fairly epic rant about how they are all immigrants.
Instinctive
Footballguy
Had the worst Uber trip in SFO yesterday. Guy reeked of cigarette smoke, and the entire drive to airport car smelled like cigarette smoke. And he went like 55-60 on 280 (where the average driver should be going like 70 and I drive like 80 myself) so it took extra time to get to the airport.
Not pleased. Not pleased at all. Cigarette smoke is freakin disgusting, unbelievable that I had to sit through that.
Not pleased. Not pleased at all. Cigarette smoke is freakin disgusting, unbelievable that I had to sit through that.
Doctor Detroit
Please remove your headgear
Doctor Detroit
Please remove your headgear
Has to do with a lot of cabbies going to uber, and uber screwing the drivers by continuously lowering fares and saturating the market with drivers. It will only get worse IMO. The part time drivers are always highest rated, the full time drivers are becoming much more "scuzzy."
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The General
Footballguy
Have noticed the cars are not as nice but honestly I don't really care that much. Just want to be able to easily set up a ride and know the driver is showing up / see where they are at. The cheaper price is also a bonus.
Doctor Detroit
Please remove your headgear
Cars have to be 2010 or newer. I see some dudes rocking Honda Fits and Kia Gays though, which must suck if you have four passengers.
Instinctive
Footballguy
Doctor Detroit
Please remove your headgear
Take a bus? I'm just looking for options where you won't complain as much. Donkey show?
Instinctive
Footballguy
Ohhhh you're just being a ####. I mistook that for being constructive. I guess the appropriate response is #### off. I pay for a service, I expect it to be what I paid for.
sbonomo
Footballguy
Uber is flooding the market to try and wipe out the competition so this is becoming a common theme all over. Unfortunately for the consumer the products has declined significantly. I will not give five stars to a driver if they car is a disaster. I can pay for a cab that I waive down if that's the case.
sbonomo
Footballguy
sbonomo
Footballguy
This trend has to end. It goes completely against the cashless transaction the service is seeking to maintain.
sbonomo
Footballguy
Doctor Detroit
Please remove your headgear
Politician Spock
Footballguy
Uber isn't seeking to maintain a cashless transaction. If they were, they would add a tip feature. By not having that feature they are forcing people who tip to do it with cash.
Doctor Detroit
Please remove your headgear
I'm not sure you understand what service Uber provides. According to the rider page they offer a safe, convenient, and cashless ride from point A to point B. You want to determine driver smell and how fast they should be driving above the speed limit. So again, you can walk, take a bus, or rent a hot air balloon IMO.
dhockster
Footballguy
I hope you gave the driver 0 stars and emailed uber to complain. I don't need drivers like that out there ruining my reputation.
top dog
Footballguy
I don't see the problem with throwing them a couple bucks if they are good. I never know who I am supposed to and not supposed to tip anymore.. I know you are supposed to tip a taxi driver, why would I assume I don't need to tip the Uber guy?
Besides, it looks like the drivers kind of expect it anyway..
http://nypost.com/2015/08/12/does-your-uber-driver-expect-a-tip/
Politician Spock
Footballguy
The confusion comes from people using words like "expect", "require", "need", etc... None of those words have anything to do with tipping. A tip, by it's very nature, is voluntary. There's is no more truth that you shouldn't tip Uber drivesr because Uber says "there's no need to tip" than there is that you should tip a waiter because a restaurant says you should. In both cases it's completely voluntary. If you don't want to tip the waiter at the restaurant, no one is going to call the cops on you. And if you want to tip your Uber driver, again no one is going to call the cops on you.
Besides, it looks like the drivers kind of expect it anyway..
http://nypost.com/2015/08/12/does-your-uber-driver-expect-a-tip/
My issue with Uber isn't their tipping policy. It's actually the same policy every business has. There's no need to tip anywhere. It's all voluntary. My issue with Uber is that they've been anti-tipping from day one, even having gone as far as putting "the tip is included in the fare" in their first few years of operation. Drivers never saw any tip from the fare, and Uber got sued over it. They removed all the "included" prose from their marketing and now say "no need to tip". Which is okay, if that's all it was now. But it's not. They make new drivers watch videos instructing them to decline tips that are offered, saying the rider might be new, might not know they don't need to tip, and may get offended when they later learn they didn't need to tip. They then say if the customer insists, then accept the tip "because you earned it". Well, if the driver earned it, why in the hell is Uber instructing a driver to decline something they earned? That is a company denying a worker their earnings. This is borderline criminal, especially since those earnings are taxable (not that I believe any Uber driver would ever claim those tips as earnings on their tax filing).
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opocorn: for the inevitable $200 uber ride media articles because folks figured typing "7x" multiplier while drunk on NYE didn't REALLY mean the fare price went up a lot.
nirad3
Footballguy
Uber's upped their rates. I think they added a $2 surcharge, which doesn't even go to the driver.
I installed Lyft a few months ago after I was in Florida for work and there were "no Uber drivers in my area". Of course, once I installed Lyft and set it up, it said the same thing....
But Lyft gave me $50 in free rides. Well, it was $10 off my first 5 rides... so if a ride was $13, it would just charge me $3. I've found that Lyft is cheaper than Uber.... even before the latest price increase.
I'm going to be in downtown LA tomorrow night for NYE and my hotel is about 7 blocks from the club I'm going to. Wonder what the pricing will be...
... I think I'll walk.
I installed Lyft a few months ago after I was in Florida for work and there were "no Uber drivers in my area". Of course, once I installed Lyft and set it up, it said the same thing....
But Lyft gave me $50 in free rides. Well, it was $10 off my first 5 rides... so if a ride was $13, it would just charge me $3. I've found that Lyft is cheaper than Uber.... even before the latest price increase.
I'm going to be in downtown LA tomorrow night for NYE and my hotel is about 7 blocks from the club I'm going to. Wonder what the pricing will be...
... I think I'll walk.
culdeus
Footballguy
DFW airport has some funky rules about Uber. And it changes all the time. when you arrive and open the app while on DFW property it will give you a notification of what the current rules are.
Cabs to and from DFW are robbery. Talking like $65-$85 one way. Uber is half that or less so jump through the hoops.
If no cars show up when you input the airport for your location, move the pin to a nearby location and see what happens. If cars show up, request one - then call the driver and ask him to come get you at the airport.
ETA - this gets around certain airports' antediluvian prohibition of ride sharing.
ETA - this gets around certain airports' antediluvian prohibition of ride sharing.
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culdeus
Footballguy
yes, that's one workaround people have used in the past. This can result in a pretty big fine for the driver and taxi drivers were screwing with uber people by making them come into the airport and no showing.
The General
Footballguy
Took it to a friends for partying last night. 12 bucks there, 68 back because of surge
Saw 2 cars pulled over on way home so all good paying the premium. Uber is really is one of the biggest "enhancements" to my drinking.
Saw 2 cars pulled over on way home so all good paying the premium. Uber is really is one of the biggest "enhancements" to my drinking.
Wooderson
Fight The Power
Thanks.
parasaurolophus
Footballguy
Shannon Liss-Riordan seems like a real treat. Yay lawyers.
Politician Spock
Footballguy
Binky The Doormat
Footballguy
5x the initial price for surge pricing??? On the same night?? That is messed up.Took it to a friends for partying last night. 12 bucks there, 68 back because of surge
Saw 2 cars pulled over on way home so all good paying the premium. Uber is really is one of the biggest "enhancements" to my drinking.
Kind of like boat shuttle to the island for a $5 and the rest of your money to get back.
comfortably numb
Footballguy
Some people on my fb feed are complaining.
One guy said he paid 230 on a 20 ride.
There was only a 2x surcharge in my town.
I get the feeling like your getting taken advantage of but if you are planning on using this service at that time you have to kinda expect a big surcharge, no?
One guy said he paid 230 on a 20 ride.
There was only a 2x surcharge in my town.
I get the feeling like your getting taken advantage of but if you are planning on using this service at that time you have to kinda expect a big surcharge, no?
Politician Spock
Footballguy
True. But Uber's surge model is doing it backwards in regards to how people process and feel about price changes. People don't like paying a higher price... but they LOVE discounts. Uber's base rate should be set high, and as supply outweighs demand the base rate should get discounted. The revenue to Uber would be nearly identical, but people would love and brag about the discounts they got, and know what to expect to pay when rider demand is high. Instead people getting pissed off paying surge.
The General
Footballguy
Of course. If I were to call a cab at 2 am in New Year's Eve in my town they weren't showing up. Haven't tried taking a cab in some time maybe they have gotten better since Uber came around.comfortably numb said:
comfortably numb
Footballguy
How would you work that?Politician Spock said:
I need a ride today...8 miles away.
Normally...let's say it would be $10.
Are you saying set the price at $100 and then tell me their is a 90% discount?
Politician Spock
Footballguy
Not sure why this is confusing, unless you're fishing.
Instead of seeing 2x, 3x, 4x, etc... surges, you'd see 90%, 80%, 70%, etc... discounts.
Politician Spock
Footballguy
Having been a driver in the past, I can tell you that unless I logged on to the app, I had no way of knowing there was a surge going on. Surge only incentives drivers currently online to move to different areas. It doesn't bring new drivers online at all.
Doctor Detroit
Please remove your headgear
I also don't think they have their surge algorithms even close to correct. Before they changed strategy you would rarely see a surge above 2.5 here, now there are surges of 5.9 regularly. Then those areas get saturated with drivers waiting for passengers who are waiting for the surge to go down. Then the surge goes from 5.9 to 3.5 then to 2 within 15 minutes. The surges don't seem to incrementally increase either, they go from base to 3.9 to 5.9 within minutes. Gradual increases and decreases seem to be the right method but Uber has chosen not to institute that model, not sure why. Would make it more predictable for everyone.Politician Spock said:
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Arizona Ron
Footballguy
This x100 for me.
Before Uber, I had to find the local taxi phone number in each city, deal with their territorial bs (can pick up in certain locations), most don't take cc's and receipts were normally a business card. With Uber, it's all in one place, tied to my corporate cc and I get an email with a map of place to place. Big fan.
