At the conclusion of the call I was on while I posted....they agreed to refund the money and told me I could keep the item (which did me no good if it got there too late).
The next morning, we woke up and my wife checked her notifications and it said "delivered, left in mailbox".....we go outside and of course it wasn't there. I'm fuming at this point. She calls Amazon, they get USPS on the phone "it says check in mailbox, are you sure it's not there"

. They tell her to check all over the porch, yard etc in case it blew away.

Of course it's not there.
So her only option was to go to target...15 minutes each way and find something. She does this and I get in the car and see if I can track the mailman down...which I do. I tell him what happened "Oh yeah, I scan them all in right away b/c sometimes the scanner in my battery runs out". He digs through the truck and finds it for me.
I was so freaking pissed. I haven't gone back to Amazon to let them know yet, but I will