Apologies - Forums running very slow (1 Viewer)

[Joe Bryant]

Hi Folks,

Apologies as our forums are continuing to run very slow.

We've got an escalated ticket in with https://xenforo.com/ that hosts the forums. We pay them for using the software and also to host the forums and they are working on the issue. They are normally very responsive and we hope to have a solution soon.

Thanks for the patience.

Please give this post a "like" or thumbsup if you're experiencing the slow performance as well.

J

 

[STEADYMOBBIN 22]

Whew! I was worried my work was throttling me..


Thanks for the update and no worries.

 

[Joe Bryant]

Better now?

Suddenly just started working as normal for me.

 

[Dan Lambskin]

I couldn’t even get to the forums earlier seems normal now

 

[Joe Bryant]

Thanks y'all. Seems to be working fast now.

 

[Northern Voice]

Signatures! Mine's a bit out of date

 

[Joe Bryant]

Signatures! Mine's a bit out of date

Yes. Not sure what's up with that. Must have been part of the reset or something.

 

[Joe Bryant]

Updated to show the who's viewing the thread option too now.

 

[Dennis Castro]

Any chance we could get a $20 credit for the inconvenience?

 

[-fish-]

Any chance we could get a $20 credit for the inconvenience?

PM Shuke. He handles those types of things.

 

[Northern Voice]

Any chance we could get a $20 credit for the inconvenience?

You get a FBG magazine, it's in the mail.








Too soon?

 

[MrJimiT]

It had been slow for me since all of last week. Working great now, thanks!!

 

[Mrs. Rannous]

Any chance we could get a $20 credit for the inconvenience?

You worked phone support, didn't you?

 

[rockaction]

Oh shoot, thank you as always for the forums, Joe, but I was hoping signatures were back. I had a good, new one. Heh. Oh well.

 

[3C's]

Any chance we could get a $20 credit for the inconvenience?

You'll have to apply for it. Email coming soon.

 

[Osaurus]

Test forum still seems down

 

[Joe Bryant]

Any chance we could get a $20 credit for the inconvenience?

You get a FBG magazine, it's in the mail.








Too soon?

Not really. Lots of people had fun with our troubles with the Postal Service on this. it was super painful and very costly with thousands of dollars in refunds we gave, but I get it for some. All good.

 

[Joe Bryant]

Any chance we could get a $20 credit for the inconvenience?

PM Shuke. He handles those types of things.

Definitely.

 

[Phil Elliott]

Better now?

Suddenly just started working as normal for me.

Seems you just had to call out the issue publicly and and it was somehow resolved.

 

[Joe Bryant]

Better now?

Suddenly just started working as normal for me.

Seems you just had to call out the issue publicly and and it was somehow resolved.

I don't think me calling it out was the reason. It had been something they'd been working on for a few days. It went from slow to basically unusable and I think got escalated up their customer service chain.