swirvenirvin
Footballguy
this was in relation to actually cancelling and having his wife sign up.
so had to ship out boxes, come and get the whole thing reinstalled again with new boxes etc..
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Can you negotiate with DirecTV? (7 Viewers)
- Thread starter oukurt
- Start date
so had to ship out boxes, come and get the whole thing reinstalled again with new boxes etc..
Binky The Doormat
Footballguy
It is my understanding that if you are under contract you are hosed. Gotta wait or pay those early out charges.
Anyone experience anything different?
snogger
Footballguy
How long before your current discounts run out?They added the first $45 charge for Sunday ticket
Not under any contract that I'm aware of, but have 4 different discounts that total $55 that expire next month. What's the play here....
Call to cancel Sunday Ticket, wait for current discounts to expire, and then cancel service and renew to get offers.... OR...
Cancel service now and renew to get offers?
Verify where you are with contract or no contract.
If you don't want to miss out on NFL ST go ahead and cancel and renew.
.................. 
Figured I'd call tomorrow morning and ask for my current Contract status as no where on the bill does it mention any contract... but the discounts maybe a hint.
Binky The Doormat
Footballguy
Doh. I'm pretty sure the discounts and contract time don't necessarily jive. Most I believe here say that they have to call to get the date for sure.
Figured I'd call tomorrow morning and ask for my current Contract status as no where on the bill does it mention any contract... but the discounts maybe a hint.
snogger
Footballguy
yea, been with DirectTV now for 8 years.. I think I agreed to a one year contract last year when I went through this circus.
If nothing else I'll cancel Sunday Ticket tomorrow to get the money back( on auto-pay), and then wait for next month to play the game when the discounts are over.
Gottabesweet
Footballguy
Yeah, I only did this because they called every bluff, normally you just set a cancel date or cancel and don't ship back just yet and they throw offers. They refused after 5 years. Thus I canceled, shipped boxes back. It was easier than I thought. The guy came, installed in 2-3 hours and I'm good.
swirvenirvin
Footballguy
tried to set up cancellation but they gave me the
$50 off for 12
additional $10 off for 12
couldn't give me STM for free so they charged it then gave me $360 credit. Didnt know they could do a 1 time credit for that much.
3 free hbo and max
didnt push for anythign more was happy with that.. 12 month new contract
$50 off for 12
additional $10 off for 12
couldn't give me STM for free so they charged it then gave me $360 credit. Didnt know they could do a 1 time credit for that much.
3 free hbo and max
didnt push for anythign more was happy with that.. 12 month new contract
Johnny Rock
Footballguy
Everything but the dish, right? I always thought they were proactive in the past to avoid this type of waste of resources. I get that most people just reconnect the next day but uninstall/reinstall is insanity.Gottabesweet said:
Gottabesweet
Footballguy
Yeah the dish stayed. It wasn't that bad. So now I'm locked in for 2 years at that cheap price, and then I should be able to play the game for a couple years after this two years.
Binky The Doormat
Footballguy
Sweet deal swirven - looks like another $13/mo. additional off your bill than the rest of us!
What will your monthly bill be - do you know yet?
DA RAIDERS
Footballguy
call cancel ST. set cancellation date for just after the discounts expire or wait until they do, and then callThey added the first $45 charge for Sunday ticket
Not under any contract that I'm aware of, but have 4 different discounts that total $55 that expire next month. What's the play here....
Call to cancel Sunday Ticket, wait for current discounts to expire, and then cancel service and renew to get offers.... OR...
Cancel service now and renew to get offers?
lol, just looked above
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SHIZNITTTT
Footballguy
Got an email yesterday, "Give us a chance to make it right!" 1 855 407 3110
headcrack
Footballguy
I just called and told the lady I wanted to cancel at the end of the month. She asked why and I said because of the cost and some reception issues and she just said ok and said to have a nice day. No offers, no confirmation of the disconnect date, no mention of boxes,etc.... nothing. The whole thing was really weird. Guess I'll wait a day or two for an email.
Johnny Rock
Footballguy
swirvenirvin
Footballguy
3 hd dvr's in ultimate package for $78 a month plus tax I think is what she said.
SHIZNITTTT
Footballguy
GREATDEAL1 still? Other keywords?
Well I just called and got another run around with some jackhole. Offered me 30 dollars off per month. I told him no thanks. He said he would try and call back tomorrow with a better offer. I just told them don't call back, I am tired of playing this "game" and I gave them another chance to keep me as a customer and they low balled me. At this point I am really ready to switch to Cox, Dish, or ATT Uverse. I don't really watch NFL Sunday ticket to justify 300 bucks.
godgers12
Footballguy
Wow so yea this happened, Got the email less than 12 hours later, called just now, bill went fro 164.57 to 82.42 a month for a year, free HBO Cinemax and Starz for 3 months, Sunday Ticket Max for free, and the 200.00 gift card. Just have to let him cancel service tonight at midnight at he is calling me at 8am to restart on the new plan. I still had a year left on my contract and this is only going to add 21 days on to that. This is the 5th year ive gotten free ST (one year about 4 years ago I paid half off) and second year in a row I have gotten the gift card. Also the 240.00 early cancellation fee or whatever I was facing is waived even though they are technically cancelling my service for 8 hours.godgers12 said:
need2know
Footballguy
So i just called cause I knew my credits and contract all just expired. They offered me 50 bucks off for 12 months and 4 months movie channels. I said no dice and set cancelation for tonight at midnight. They are sending boxes. Should I call number above tommorow if I don't get an email?
skol asylum
Footballguy
This is exactly what i need to happen. Have a year left and all my discounts going away and facing full charge sunday ticket. I need to follow your script.
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Yankee23Fan
Fair Tax!
Had to re-up for a year got 50 off for 12 months, showtime free for 4 months, 10 off a month for 12 months for some kind of I pay my bill on time thing and I probably could have gotten more but I needed HBO back so best I could do with that was 5 bucks off a month. Plus they told me to keep my pin and call back next month and tell them that I was told to call for red zone free. I've had that particular one work before so we will see. They don't advertise at all that they can break out red zone but they can and I've gotten it before.
I'm good with that.
I'm good with that.
DA RAIDERS
Footballguy
Mr.Pack
Footballguy
Not true at all my friend. I had a year left n my contract both last year a d this year. Last year I got the great deal but with another two year contract. This year I got everything with only a one there's contact.
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Mr.Pack
Footballguy
Hey GB Snogger, scroll back and look for the post about what I did. Follow it to a tree a d you'll be good to go. I'm out of town in Indianapolis on my phone , when I get back tomorrow, I'll repost it for you if you can't find it.yea, been with DirectTV now for 8 years.. I think I agreed to a one year contract last year when I went through this circus.
If nothing else I'll cancel Sunday Ticket tomorrow to get the money back( on auto-pay), and then wait for next month to play the game when the discounts are over.
russinfortworth
Footballguy
NewlyRetired
Footballguy
call and ask or use the chat and ask. They can answer that question almost immediately for you.
russinfortworth
Footballguy
Wouldn't give me my contract end date in chat. Said it was due to privacy reasons. Offered me 25 off the premier package, but I'm already getting 34 off, so my bill would go up by 9 starting in September. Said that was the best he could do. Gave me a direct number and PIN to call tomorrow ( Account Management at 800-824-9081) so I'll see what they have. Said they value my long term commitment to them (been w/ them for 10+), but told them I couldn't justify that cost to my wife when we were not around the house as much as we used to be. He said he understood, but he couldn't do anything more, but maybe someone else could and to call that number.
Binky The Doormat
Footballguy
Just call them on the phone and make sure you get the retention group. Those first ####ers you talk don't know anything and are liable to tell you anything. Totally unreliable. Of course they have to tell you your contract end date.
need2know
Footballguy
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need2know
Footballguy
Wooderson
Fight The Power
need2know
Footballguy
russinfortworth
Footballguy
Just called and got off phone.
Was at 167 for the premium package w/ 4 tv's (1 box is an old DVR, the rest are old normal boxes) getting ready to go up to 194, but
Got $27 off movie channels for 6 months, and $40 off for 12 months w/ a 12 month contract.
So for 6 months I'm at $100 and the next 6 I'm at 127.
Plus a $100 gift card. Wouldn't do anything with Sunday ticket, but............
Was at 167 for the premium package w/ 4 tv's (1 box is an old DVR, the rest are old normal boxes) getting ready to go up to 194, but
Got $27 off movie channels for 6 months, and $40 off for 12 months w/ a 12 month contract.
So for 6 months I'm at $100 and the next 6 I'm at 127.
Plus a $100 gift card. Wouldn't do anything with Sunday ticket, but............
SHIZNITTTT
Footballguy
Ok, so I got off the phone with Directv/ATT whatever they are called now. After listening to some idiot try to lowball me on offers I just told them to disconnect today, send out the boxes today to get their #### back. I went into a spill about how I have been a customer for x years, and I am just tired of the haggle style deals they offer their long term customers. At this point I am ready to just leave for good. Seriously, I can go with Dish, or Cox for a lot better deal. After hanging up I get a call within a minute from an escalation manager/specialist begging me to stay, and apologizing profusely for the offers that were offered to me. She gives me:
NFL Sunday Ticket
55 dollars off my bill for 24 months
Upgrades on all equipment (didn't realize my equipment was old?)
200 dollar gift card
50 dollars worth of vouchers to use on PPV.
Anyway, it is what it is
NFL Sunday Ticket
55 dollars off my bill for 24 months
Upgrades on all equipment (didn't realize my equipment was old?)
200 dollar gift card
50 dollars worth of vouchers to use on PPV.
Anyway, it is what it is
Wooderson
Fight The Power
I'm sorry yes I got that number from an email. The email was just a special offer email had no win back code or anything.
The email gave me the number but didn't seem to help me get a deal. That didn't happen until I canceled.
need2know
Footballguy
need2know
Footballguy
It worked!
1 year commitment
Free Sunday ticket max
Choice Extra package. 3 tvs, dvr, hd, etc at 75 a month for a year
3 months free hbo, showtime, etc
200 dollar gift card
Had to prompt for gift card, but otherwise got the rest with no hassle.
Thanks brothers
headcrack
Footballguy
I just called and after finally getting to retentions got offered $50 month for a year and the Ticket Max for $269. I almost took it but told them no thanks, it's time to move on and set my shut off for Sun. night. Let's see if I get an email before then.
It's funny - every year I dread doing this but once I start the process, I actually end up having fun with it.
It's funny - every year I dread doing this but once I start the process, I actually end up having fun with it.
top dog
Footballguy
I called and they offered $30 off for 24 months.. I said no thanks and they offered $50 off for 12 months with 12 month commitment.. Free movie channels that I really didn't care about and 10 off for autopay.. I took the offer. Didn't want to go through the hassle of cancelling and doing all that. I didn't even wait for the sunday ticket offer as I've had that in the past and never end up using it. Local team is always on, and most Sundays in the fall I end up being so busy, that is the only game I watch. Could have held out for more, but the $60 off only took about 10 minutes on the phone and I was happy.
Binky The Doormat
Footballguy
The $50 off is good - but sounds like you can get $60 off with autopay AND all the other goodies - VISA GC/movie channels and ST
irishnips
Footballguy
Just called got offered $45 off and 20% off of ST. She said no offers better than that for ST. I asked how some of my friends can get it for free and she said she didn't believe it. 
Seriously, thanks for calling me a liar! Needless to say I set up my cancel date for 8/7 as contract is done 8/8. Let the games begin!
Seriously, thanks for calling me a liar! Needless to say I set up my cancel date for 8/7 as contract is done 8/8. Let the games begin!
SHIZNITTTT
Footballguy
,
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