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My credits expire 8/2. How far after the credit date are you setting cancelation? 1 day?
Same date. If you go one day after expiration, you've started a new month and they bill you for the entire month at the new rate, because they won't prorate.
Last year my service was supposed to be cancelled at midnight, but it didn't happen until about 7 a.m. I called after work that day (maybe 6 p.m.) and got the deal.
Last year I used 888-333-0804 . Don't know if that's still good or not, but I'll find out on August 1.
Actually, i had the same offer and it does work. If you want, send me the $600- in EBay gift cards and i can do this for you.
Well, since you are not a real business maybe this is a good idea. Send me $100 to cover the fees of the gift cards and then I will get them and send them off.
Looks like your a day or two before me. Watching closely. Hopefully it’s not anything related to that EBay thing above! Good Luck.
Last year did they lock you into 2 years? I got the deal last year but apparently it’s a 2 year deal. Price guaranteed for one. I’m calling their bluff on the $130 early disconnect. Hopefully Winback still comes strong on 8/3Last year I got a $60/mo. credit for a one-year contract (plus all the extras like free HBO for the year and a Visa card rebate). No price increase (until next week after the year expires, which is why I cancelled and started the process again).
Must be the recommended tactic. The guy I talked to when I cancelled did the same thing:
One year or two year commitment? They trying to tell me last year was a two year commitment.
no where on my bill does it say anything about my commitment (that I can find)
Yep, “How about you take this offer today. Then call back when the others fall off. This offer has no bearing on the others. This is a special Covid offer”
$10 a month $130 I think she said but likely gets waived IF they offer to keep me after disconnect.
Last question. Did you get an email confirming your disconnect date? I set mine for 8/2 haven’t gotten any email etc.apalmer said:
I got one almost immediately confirming my "order" and got another the next day with instructions on how to return their equipment.
Interesting. Good call trying to see if you don’t have to wait till it cancels. Please report back.
Today’s the day no? You’re our guinea pig for this test. Did it go out at midnight? Typically you can wait to call about 8-12 hours later. Try this evening!!! Good Luck!!!
Actually, this is the last day that I've paid for (I think) so it should turn off after today. Last year they didn't get around to killing it until sometime after midnight (around 8 a.m., as I recall). I called after work (about 6 p.m. or so) and got the deal.
Tomorrow then we wait! May the odds be forever in your favor. Without this thread yearly it wouldn’t be nearly as fun. Hahaapalmer said:
Nope. Upon calling them again, they basically told me to wait until the service is cancelled. Based on information provided, I would say they aren't able to drop my discounts that end on the 2nd with this new system, so you either have to be in pending with no current promos or fully cancelled. My cancellation date is set for today, so I'll know pretty soon.
Not bad. RSN? Did you try for a higher gift card etc or were content with $100 gift card and monthly bill?
RSN = regional sports network (Rootsports in some locations, ATTSports in others).
Last year I still had service until 7 or 8 am. This year it was off when I checked at 7:30. Were you scheduled for midnight as in 12:01 am on the 2nd or midnight as in 11:59 pm on the 2nd?
It didn’t say. I’ll check tomorrow if need be. I have 3 TVs. Was paying around $73 after tax. So very interested.
Just called. It goes out at 11:59pm if your in the ATT system. It goes off at 12:01AM if your account is with the DTV team. Mine got switched over to ATT. They are clueless again. Looks like I’ll call Winback tomorrow to see if I get an offer.
Thanks for the post. So when can you try adding back those additional deals they offered pre cancelation? Do you just call the regular line tomorrow and get the $30 off for 6 month covid discount?
I haven't tried yet calling back yet. I'm assuming you could try anytime, though. I'm feeling pretty confident you can get those COVID deals on top of any current discounts. I think that's actually why folks had the "oh yeah" moment during pre-cancellation calls where they were adding a COVID deal to current pricing not paying attention that current deals expire. In previous times, if you had promos, they wouldn't give out anything more; COVID appears to have changed that.
The agent I talked to did mention that "we have different offers available nearly every month. If you call in, you can get additional promos added."
