top dog
Footballguy
Thanks for the heads up. I just reviewed my final bill and it does state in small print on the bottom that if you do not receive return instructions within 5 days to call them. Equipment not returned within 21 days is subject to a $135 per DVR / HD receiver. I have 4 to return.Careful with the timeline for return. I was told it was 10 days is all. They do that because they know many won't get it done. Then more charges come in.
Ends up my equipment was old (which they 100% knew already), and so it didn't need to be returned. I was told (from a different rep) after the fact, of course. So they had me go through the return process just in hopes of not getting a return or a partial return. Then they're able to try and charge their customers one more time on the way out the door. Typical MO/BS.
It really shouldn't be legal, the types of practices they employ.
Of course they are "closed" when I call. I'll try again from work tomorrow.