Agent575
Footballguy
Just got done making this ridiculous yearly call again...
I have the Choice Xtra +HD DVR package which base is 82.99 plus all the dumb fees and such. Been with em for years, not sure how many. Was told I am under no contract.
First lady offered me a discount of $30 a month for 6 months off of my monthly service. She added a discount of $20 off Sunday Ticket per month for 6 months. This adds up to a total of $300 over 6 months and regular price of ST is 323.94 so I asked if I could roll it all into one burrito and pay them $25 and have Sunday Ticket and my monthly bill can be what it is, and she said NOPE. I cannot do everything all at once to your account, even when I explained that is exactly what I did last year when I essentially got ST down to a one time $60 bill. Told he to have a nice day and after talking with the wife I will probably be calling back to cancel Dtv since having no ST makes it pointless. I do not want to pay installments for ST..one time price is only way to go.
(insert 5 minute stretch so as to not pull anything on next call)
Second lady listened to me describe the above and I told he that I felt the first lady didn't sound like she understood math and I felt I needed to hear another opinion. After some key tapping in the background, she came back and said I can give $250 off ST which will bring it to 84.95 one time. I said "okay but is that everything or is that just ST" and she said "just ST and you also will get the 30 off your service for the next 6 months. Then I also cancelled the 5.99 protection fee cuz I will take my chances since I have never had issue and this will further reduce my bill.
So, it isn't the $60 I got it for last year but $85 is cool with me. I really hate that we have to do this dumb dance every year to achieve the goal but whatever. Good luck to the rest of ya and hopefully my numbers help someone else get there. Oh, and I still have no contract...forget that nonsense.
I have the Choice Xtra +HD DVR package which base is 82.99 plus all the dumb fees and such. Been with em for years, not sure how many. Was told I am under no contract.
First lady offered me a discount of $30 a month for 6 months off of my monthly service. She added a discount of $20 off Sunday Ticket per month for 6 months. This adds up to a total of $300 over 6 months and regular price of ST is 323.94 so I asked if I could roll it all into one burrito and pay them $25 and have Sunday Ticket and my monthly bill can be what it is, and she said NOPE. I cannot do everything all at once to your account, even when I explained that is exactly what I did last year when I essentially got ST down to a one time $60 bill. Told he to have a nice day and after talking with the wife I will probably be calling back to cancel Dtv since having no ST makes it pointless. I do not want to pay installments for ST..one time price is only way to go.
(insert 5 minute stretch so as to not pull anything on next call)
Second lady listened to me describe the above and I told he that I felt the first lady didn't sound like she understood math and I felt I needed to hear another opinion. After some key tapping in the background, she came back and said I can give $250 off ST which will bring it to 84.95 one time. I said "okay but is that everything or is that just ST" and she said "just ST and you also will get the 30 off your service for the next 6 months. Then I also cancelled the 5.99 protection fee cuz I will take my chances since I have never had issue and this will further reduce my bill.
So, it isn't the $60 I got it for last year but $85 is cool with me. I really hate that we have to do this dumb dance every year to achieve the goal but whatever. Good luck to the rest of ya and hopefully my numbers help someone else get there. Oh, and I still have no contract...forget that nonsense.