I am a two year contract customer who still has a year left on his contract.
Based on some of the recent responses I decided to call back and inquired about only getting the Redzone channel due to not being able to afford the NFL Sunday Ticket (even though I was told not available a few days ago).
Told automated system I had a programming question and the first CSR stated they did not offer the Redzone Channel ala carte but could knock off $60.00 of my bill for the year and wanted to transfer me to another rep who might be able to help me further.
Next lady offered me reduction of $160.00 off bill for year with no strings attached and NFL Sunday Ticket for half off ($120.00).
By simply calling and asking for Redzone Channel ala carte due to high cost of Sunday Ticket I not only got the NFL Sunday Ticket but saved $100.00 for the year.
The difficult part is deciphering my bill to see if I will actually get the savings.
Moral of the story is call and if not satisfied call again. Different reps will go an extra mile for you when others won't.
ETA: Looking at my programming I got NFL Sunday Ticket Max for $120.00 which appears to be more expensive version of NFL Sunday Ticket. Bonus....