It's up to you. I'm not here to assess right or wrong in your opinions in this thread, simply facilitating them.
Fair enough. *Deep breath*
When I started in this industry (leaving for cannabis in a few months holla at ya boyeee.....) tipped service jobs were legit ways to support your life, pay your bills, while you put something else together, or in certain cases, career choices (steakhouse server/union hotel gig etc). You could be an intern or an actor, or entry level widget salesperson, and work 4 or 5 nights a week and pay your bills. You could maybe even have a child. And I am talking about Boston and NYC, two spots on my CV. Twenty-five years ago, at most restaurants, a good night was $200. Meaning, I walked with $200, 'twas a good night. There was a lot more cash tips then, so $200 meant a bit more back then because part wasn't getting taxed fully, but in general.
Today, many restaurants, they are still hoping for $200 per night. Plenty of examples where that number is higher, and plenty more lower. But in general, a decent restaurant, nothing crazy fancy, $200 per night is the goal (and most weeks falling short once averaged out). This has led, and will continue to lead, to people choosing other jobs.
There are
many reasons why bartenders and servers aren't making double what used to, even tho they are charging double what they used to. A massive part of it is that the
percentage of tips that staff keep has gotten smaller. 30 years ago, 65-70% was standard in the US. 30% going to bussers/bartenders/food runners. Now, in many places it's below 50%. Hostesses. Wine steward. Coat check girls. MANAGERS. Rather than pay their staff, they dip into server tips, to pay their other staff what they deserve. Feel free to look up any of the restaurant lawsuits involving Nobu, Jean Georges, Pastis, Balthazar.....there's an attorney who
specializes in thieving restaurants. Nobu was paying their managers like 25 grand a year, but they were getting a FULL CUT as a server each night, which pushed them over 80 grand a year.
Here's another way the staff gets legally robbed I will bet no one here knows about: Private functions/catering. 20 years ago, you booked a hall, and when they gave you the bill you had 15-20%
gratuity added to the bill. Now you have a
service charge. Can you guess the difference? Service charge goes to the venue, to be divided up
however they see fit. This is the system in London, another stop of mine. They pay a flat fee to their catering servers, $30 per hour or whatever. The extra money they keep. But that service charge isn't a flat fee, it slides depending on what you ordered, like gratuity. But it's NOT. They are profiting off the client THINKING that service charge=gratuity. It's dishonest, a lie of omission. Owner of a venue I managed, direct quote: "It's another revenue stream." If you have a birthday party for a 15 year old, no booze, those servers get $30/hour. Wedding party, popping Cristal with 5 course dinner, $30/hour. And the venue pockets the majority of that service charge. Everyone booking an event with a contract should check that. It's always service charge.
Now, if people don't care about service, and aren't willing to tip for it, that is a reasonable position. They avoid certain restaurants. But in going to a sit down dinner, where a server handles your interaction, (let's call it Waffle House and above), going through the door a bunch of assumptions are made. My drink will come in a glass. There is a bathroom. I will get a chair, and my own table. I will tip the server.
You asked why the difference in my actions for a coffee shop or restaurant? Restaurant business plan is built on you having good servers making minimum wage, who will give good service for tips. You pay more to kitchen and management. This is your budget. Coffee shop, you budget to pay people more.
I think the doing away with tipping idea works really well, as long as you
eliminate the American consumer from the equation. This whole idea is based on the concept that servers make the same money, no matter what, like a dishwasher. With no incentive to provide good service, service will lag. Do you get the impression that Americans are becoming LESS demanding? Cause I sure don't. I think Americans want good service, and have no problem paying for it. Restaurant guests do not b**ch about tipping, they b**ch about drinks costing $20, when they know the bottle costs $30.
As I said before I think this whole, 'Coffee shop offered a tip option, so this whole tipping thing is out of control' is people getting a little anxiety, and assuming a bunch of stuff. Do not imagine pressure where there isn't any. Some people want to leave a tip for their coffee girl, those computer screens offer that option. That's it.