'Keerock said:
'General Malaise said:
A competitor to 5 Screaming Guys opened up near my house. They have TVs with ESPN and beer. Goodbye forever, 5 Tools.
Why all the hate GB?
A few years ago, I went in and ordered up 4 to go orders. I drove back home, gave everybody in my family their order, went to bite into my burger and realized they had everything on there except one thing....THE FREAKING BEEF! WHERE IS THE BEEF!?!?!??! If they left off the bacon, fine, I'll live. Forgot the pickles, I'll add my own. But how the holy f'n f do you leave off the most important part of the burger?

I had to drive all the way back, had to wait longer than I should have to talk to a manager and when the assistant manager came over, she was a complete jerk about it saying "mistakes happen, we're just human". Know what happens when Starbucks screws up your order? Free coupon for another drink on the spot, no questions asked. That's how you handle a screw up of this magnitude. No gesture was made of a refund or a free burger in the future. That pisses me off.I emailed corporate, got an apology and a coupon for a free burger, but I've only gone back once since and would rather spend my $$$ on places where I can enjoy myself.