culdeus
Footballguy
It is an every night thing for my daughter. The host sat the person too slowly--take it out on the server. The food is under cooked=server's fault. My daughter's location is 2-3 miles from a fertilizer distributor and when the wind gets a certain direction, you can smell that place for miles---yep, that's my daughter's fault too according to some reviews.To anyone they deal with. Why take it out on a cashier or a waitress?So they complain when things take longer and/or cost more? To whom?The customer doesn’t want to hear the excuses, or don’t understand why their prices go up.Understood. But how has that tangibly changed the customer’s behavior?When things started to open up again, there were severe labor and supply chain issues in retail. Now it’s a battle with inflation/prices.How so?Customers have been much more demanding since Covid.
But I think it is just the nature of customer service in general. My daughter makes money because she tries. Most of her co-workers do not because they do not care and the job just pays for their rent, alcohol and weed use. "Waiting" is a movie from 2005 with a young Ryan Reynolds and a loaded cast, but it really sums up the restaurant industry and is actually really funny.
I feel like if the service window is broken it isn't on the diner to figure out if food died on the pass or was sent out wrong. That falls to the server.
For a two top I also fault the server for bring out courses too fast. Places are in such a hurry to flip tables they just ram plates at you.