A housing provider may not deny a reasonable accommodation request because he or she is
uncertain whether or not the person seeking the accommodation has a disability or a disability-related
need for an assistance animal. Housing providers may ask individuals who have
disabilities that are not readily apparent or known to the provider to submit reliable
documentation of a disability and their disability-related need for an assistance animal. If the
disability is readily apparent or known but the disability-related need for the assistance animal is
not, the housing provider may ask the individual to provide documentation of the disability-related
need for an assistance animal. For example, the housing provider may ask persons who
arc seeking a reasonable accommodation for an assistance animal that provides emotional
support to provide documentation from a physician, psychiatrist, social worker, or other mental
health professional that the animal provides emotional support that alleviates one or more of the
identified symptoms or effects of an existing disability. Such documentation is sufficient if it
establishes that an individual has a disability and that the animal in question will provide some
type of disability-related assistance or emotional support.