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Tripadvisor - completely worthless now? (1 Viewer)

Joe T

Footballguy
Just stayed in a hotel in San Fran based on some pretty favorable reviews on trip advisor.  Ended up moving mid-stay because the hotel was so dreadful.  Are most of the reviews on tripadvisor fake now?  I assume there is a huge market for fake reviews somewhere...

 
I've always had pretty good luck, but I usually try to read the bad reviews and see if there is a common theme among them. If so, and if it is something that would bug me, I take it seriously.

 
I've had good luck with stuff rated 4+ circles. Place that came highly recommended for Madrid I stayed at in October was fantastic. I tend to look at the worst reviews to get a sense of the problems people have. If it's stuff like they didn't have a coffee machine in the room, or they don't refresh the towels by default to save water, or they're huffy because the front desk didn't return their 3 am request for extra pillow chocolates quickly enough, I don't care. I pay attention if they start talking about undue noisiness, uncleanliness, uncomfortable mattress, etc.

 
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Joe T said:
Just stayed in a hotel in San Fran based on some pretty favorable reviews on trip advisor.  Ended up moving mid-stay because the hotel was so dreadful.  Are most of the reviews on tripadvisor fake now?  I assume there is a huge market for fake reviews somewhere...
What hotel didn't you like?

 
We've used them a lot with domestic and international travel. Like another poster above, I only consider 4+ stars in my searches and also look at the bad reviews. I do the same for other sites like Amazon, Target, etc.

 
Joe T said:
Just stayed in a hotel in San Fran based on some pretty favorable reviews on trip advisor.  Ended up moving mid-stay because the hotel was so dreadful.  Are most of the reviews on tripadvisor fake now?  I assume there is a huge market for fake reviews somewhere...
In San Fran, there are a lot of boutique hotels in the 3 - 4 star range that are dreadful but have favorable reviews on multiple sites. I usually cross reference booking.com and Hotels Tonight reviews when booking for San Fran. I rarely look at Tripadvisor anymore. 

In general, if a San Fran hotel is below 8.0 on booking.com, I don't book it. Same holds true for most other major cities. 

 
I knew someone who worked atTA and they did try to screen out phony reviews.  At first it was more an Asian thing, but I believe it is happening more in the states now.  Not just a trip advisor thing. Phony reviews are a good marketing tool and probably tough to detect. 

 
I give this thread 3.5 stars.
The original content is ok but the thread title is a bit too click baity. Not to mention the bathrooms smelled like burnt doritos and I assumed there would be pigeons.
 

 
Joe T said:
Just stayed in a hotel in San Fran based on some pretty favorable reviews on trip advisor.  Ended up moving mid-stay because the hotel was so dreadful.  Are most of the reviews on tripadvisor fake now?  I assume there is a huge market for fake reviews somewhere...
I basically work out of SFO and you didn't ask?

 
By the way, I gave a review of the hotel and gave it one star.  Still hasn't been posted. 

Verdict is not final, but I'm thinking that site is a bit scamy.

ETA:  nevermind.  It is posted now.  Verdict:  TA not scamy.

 
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By the way, I gave a review of the hotel and gave it one star.  Still hasn't been posted. 

Verdict is not final, but I'm thinking that site is a bit scamy.

ETA:  nevermind.  It is posted now.  Verdict:  TA not scamy.
They do preview reviews before posting and eliminate any that they believe may be phony. 

 
I take the square root of the reviews after throwing out the high 10 and low 5.  I then ultiple them all by 0.52 to remove the bias quotient.  Lastly I ask for recommendations on this board and do the opposite of what @El Floppo recommends.

Easy Peazy.

 
Like yelp there is no qualifier for value. A 700 a night hotel gets 5 stars from someone that would grade a 200 a night place with 3 under same criteria. 

Then reviewer 2 grades the 700 a 3 for not living up to hype and gives a 5 to the cheaper place. 

Star rating isnt so important. Need to read the most recent 5 or so reviews to get a feel for the place.

 
What I typically do is read through the 10-20 most current reviews and then go back to maybe 6 months ago and read those 10-20 reviews to see if they're consistent. Sometimes a hotel may have been undergoing renos or management change or something like that and then things were fixed after. If the current reviews are worse than 6 months ago then it's a sign to bail.

 
I like Trip Advisor a lot and have reviewed a lot of places (mostly international, a few domestic, and none outside the Milky Way where I use startrekhotelreviews.com. 

Generally, it's just like reading a product review at Amazon or similar, or Yelp as someone mentioned for services, or other sites reviewing restaurants.  There is a huge market for fake reviews - which is why everything on Amazon gets at least four or five stars unless it's really bad - and you just have to sift through the content both to filter those out and to find what actually interests you.  The fake reviews, of course, either have nothing negative to say or if they're being clever, the fakers toss in one highly minor quasi-negative comment. 

On Trip Advisor, I haven't had a lot of trouble with fake stuff.  I look for the issues that concern me and (for hotels) the amenities that I like, and I particularly concentrate on "room tips" (for which you can separately search I believe) because I enjoy nice views from my hotel rooms if at all possible and don't enjoy being stuck looking at another building and such if avoidable.  Uniformly rah-rah reviews generally don't interest me unless they provide helpful info.  I also ignore reviews where overly precious voyagers complain about stuff that doesn't interest me like how the concierge failed to bring them six extra pillows within 30 seconds and/or was negligent in providing free theater tickets and point-by-point directions to every major nearby attraction, etc.  There's plenty of good information there if you use the right filters and are prepared to invest a good 20-30 minutes or so per destination, which in my experience is well worth it.          

 
It's a helpful site for me. We pick an area we want to visit, then I read a boatload of reviews of local hotels, restaurants, and bars. Found some good places I would not have found otherwise.  I avoid places with few reviews, and pay more attention to the substance of the reviews than the star ratings.

 
I've found it very helpful using the "things to do" section.

I doubt many people are giving fake reviews on a nice local county park, free museums, monuments and natural wonders.
On the contrary, I've be lead away from your typical tourist spot and steered towards something with less activity and more value for your time/money.

 
I like Trip Advisor a lot and have reviewed a lot of places (mostly international, a few domestic, and none outside the Milky Way where I use startrekhotelreviews.com. 

Generally, it's just like reading a product review at Amazon or similar, or Yelp as someone mentioned for services, or other sites reviewing restaurants.  There is a huge market for fake reviews - which is why everything on Amazon gets at least four or five stars unless it's really bad - and you just have to sift through the content both to filter those out and to find what actually interests you.  The fake reviews, of course, either have nothing negative to say or if they're being clever, the fakers toss in one highly minor quasi-negative comment. 

On Trip Advisor, I haven't had a lot of trouble with fake stuff.  I look for the issues that concern me and (for hotels) the amenities that I like, and I particularly concentrate on "room tips" (for which you can separately search I believe) because I enjoy nice views from my hotel rooms if at all possible and don't enjoy being stuck looking at another building and such if avoidable.  Uniformly rah-rah reviews generally don't interest me unless they provide helpful info.  I also ignore reviews where overly precious voyagers complain about stuff that doesn't interest me like how the concierge failed to bring them six extra pillows within 30 seconds and/or was negligent in providing free theater tickets and point-by-point directions to every major nearby attraction, etc.  There's plenty of good information there if you use the right filters and are prepared to invest a good 20-30 minutes or so per destination, which in my experience is well worth it.          
So travel.

 
Well.   I Will never book through trip advisor.   Whatever idiot that did our timeshare screwed up our reservation.  Now my trip is off and they are trying to make me eat the booking fee for that guys screw up.   And their customer service is terrible

 
belljr said:
Well.   I Will never book through trip advisor.   Whatever idiot that did our timeshare screwed up our reservation.  Now my trip is off and they are trying to make me eat the booking fee for that guys screw up.   And their customer service is terrible
That totally sucks. 

I love their reviews and use them often for things to do in places but never realized or considered them for bookings. 

 
Same problems with Yelp, too many reviews, not that they're fake, just everyone is a critic - mostly they're all morons.
Yelp sucks.  If you pay them they will cleanup your bad reviews and move you towards the top.  TA tries to remove fake reviews, but it is judgement and an impossible task.  

 
I've never had a bad trip advisor recommendation either for a hotel or restaurant.  In fact all have  been pretty much exactly as the reviews suggested.  Now I do read a lot of the different reviews, look at the locations website and look at both professional and customer pics, but so far so good.

While it's certainly not perfect, Trip Advisor is a way better resource than not. 

 

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