Why do Pharmacies take as long as they do to fill prescriptions? (1 Viewer)

[RUSF18]

Having worked in a pharmacy, if you're "buddy, buddy" with the pharmacy techs they will fill your things quickly. Generally speaking you have the Pharmacist and then a lead tech underneath her who is busting her ###. You put some less talented hacks underneath her.

It isn't a complicated process to get right but if you're a business you're trying to do the job by spending the least amount of money as possible.

And yet even you couldn't get underneath her.

 

[Quint]

i used Kaiser's Online Pharmacy to refill a prescription this AM.

"Your prescription will be available for Pick Up on Friday, June 26 after 12:00 pm"

Four. Freaking. Days?!

 

[Chadstroma]

I am going to go a crazy route and say that prescriptions are likely one of those things that speed is not really the #1 concern.

 

[Hov34]

There is a whole lot of stupid in this thread.

 

[Chadstroma]

i used Kaiser's Online Pharmacy to refill a prescription this AM.

"Your prescription will be available for Pick Up on Friday, June 26 after 12:00 pm"

Four. Freaking. Days?!

I get that when I request a prescription that is finished and they need to contact my doctor to get a new prescription order. Otherwise, if I walk in with a prescription or it is just an automatic refill, they normally tell me about 30 min to an hour and it usually takes about 10-15 minutes if I stay in the store.

 

[Snoopy]

i used Kaiser's Online Pharmacy to refill a prescription this AM.

"Your prescription will be available for Pick Up on Friday, June 26 after 12:00 pm"

Four. Freaking. Days?!

Are they out of stock for that specific medicine? I get that sometimes..

 

[Fennis]

There is a whole lot of stupid in this thread.

look who is married to a pharmacist

 

[Hov34]

There is a whole lot of stupid in this thread.

look who is married to a pharmacist

That's a hell of notebook you've got there.

 

[Insein]

You're not the first in line.

I'd understand if there were a lot of people there waiting for medicine but there wasnt. There's no way an hour's worth of people came in to pick up their pills while we were waiting. They should prioritize people who are actually there waiting. This is probably just a ####ty pharmacy.

Most people call in ahead of time. So while you may be the first person standing in line, you are not the first person in line.

I'm sure this is how it works. I just wish they were able to recognize that when someone is actually sitting there waiting (and in this case in pain waiting for pain meds) and maybe take the few minutes to fill their pill bottles first. I don't know what time all those call-in orders came to pick up their stuff, but there wasn't an hours worth of people coming in during the wait at all. First world problems I guess.

Next time you call ahead and they stop your order mid fill to drop everything for the ####### at the counter, you'll know why they f'd up your pills.

First of all, multitasking is a skill I'd expect someone with a pharmacy degree to have. Second, if that really is too difficult, why cant they have some people dedicated to call-ins and some dedicated to walk-ups? When I was there they had a half dozen people frantically preparing piles and piles of prescriptions which were presumably call-ins while there were a small few of us sitting there waiting for them all to complete.

It's like if you went into a deli but they put a complete hold on walk-up sandwich orders because someone called in a large catering order. If it were my deli, I'd still have a guy or two helping the walk-ins as opposed to putting everyone on the catering order then moving on to the walk-ins when it was done.

Except if they screw up your deli order, no one dies.

 

[Leroy Hoard]

You're not the first in line.

I'd understand if there were a lot of people there waiting for medicine but there wasnt. There's no way an hour's worth of people came in to pick up their pills while we were waiting. They should prioritize people who are actually there waiting. This is probably just a ####ty pharmacy.

Most people call in ahead of time. So while you may be the first person standing in line, you are not the first person in line.

I'm sure this is how it works. I just wish they were able to recognize that when someone is actually sitting there waiting (and in this case in pain waiting for pain meds) and maybe take the few minutes to fill their pill bottles first. I don't know what time all those call-in orders came to pick up their stuff, but there wasn't an hours worth of people coming in during the wait at all. First world problems I guess.

Next time you call ahead and they stop your order mid fill to drop everything for the ####### at the counter, you'll know why they f'd up your pills.

First of all, multitasking is a skill I'd expect someone with a pharmacy degree to have. Second, if that really is too difficult, why cant they have some people dedicated to call-ins and some dedicated to walk-ups? When I was there they had a half dozen people frantically preparing piles and piles of prescriptions which were presumably call-ins while there were a small few of us sitting there waiting for them all to complete.

It's like if you went into a deli but they put a complete hold on walk-up sandwich orders because someone called in a large catering order. If it were my deli, I'd still have a guy or two helping the walk-ins as opposed to putting everyone on the catering order then moving on to the walk-ins when it was done.

Except if they screw up your deli order, no one dies.

Well most of the time.