My daily driver is Ram 1500. It's a loaded model with more crap than anyone needs, including a touch screen that's bigger than my ipad. But that's what you get if you want leather and navigation. You get the package that has the sunroof, airbags for height control, lane assist, steering wheel warmer, and in-cab ambidextrous hand-jobs.
The tailgate has an electronic latch that only works if the fob is within a certain range. When stick your hand up there where the latch normally would be and touch it, the locking mechanism frees up and the tailgate lets itself down slowly. You can also let the tailgate down from the fob without touching it. Neat, right? Now imagine electronic latch mechanism fails and you can't get your tailgate down. And just for giggles, imagine that the dealer doesn't have the part in stock and don't know when they will get it. Fun stuff. I mean how hard was it to operate a G##d##n tailgate? I'd like to find that ##### who thought that was a good idea and kick him square in the nuts.